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| 19:55.50 | youtah | Upgrayedd spells his name U-P-G-R-A-Y-E-D-D. The two D's are for a "double-dose of pimpin". |
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| 22:33.34 | keldwud | thoughts and experiences on Zoho products for a small to medium business as a solution to replace quickbooks, helpscout (Customer support), asana (project management), inventory management, and a whole bunch of other things |
| 22:34.32 | th3ph3d | I've seen tons of vulnerabilities listed on their email product over the years. |
| 22:34.42 | th3ph3d | and their email product 100% sucks. |
| 22:35.00 | th3ph3d | their whole office365/gsuite offering is awful. |
| 22:35.26 | th3ph3d | and don't ever consider using GoDaddy's hosted email. |
| 22:35.43 | keldwud | yeah, we're using our hosting provider's email and gmail |
| 22:36.09 | keldwud | any experience with their helpdesk/customer support solution? |
| 22:36.59 | keldwud | I'll look into the vulns, that's good to know |
| 22:37.17 | keldwud | are those vulns just related to the email product or their other products as well? |
| 22:37.18 | th3ph3d | Nope. I've used Remedy, Jira, and ServiceNow for helpdesk stuff. |
| 22:37.37 | keldwud | yeah, those three solutions are way too big for my current shop |
| 22:37.51 | th3ph3d | I've only seen the email vulns, but it could extend to other products. I haven't dug any deeper since I got that client off of zoho. |
| 22:37.57 | keldwud | been trying to find a nice middle ground between manual solutions and enterprise solutions |
| 22:38.03 | th3ph3d | For a small shop, you could look at OSTicket. |
| 22:38.21 | keldwud | and we already have multiple solutions for things |
| 22:38.30 | keldwud | I was attracted to having it all under one roof with zoho |
| 22:38.42 | keldwud | so that they wouldn't need an IT guy like me to keep things glued together |
| 22:39.45 | th3ph3d | I so much disliked their email stuff that I swore them off. But your experience may vary. |
| 22:39.49 | keldwud | and the budget just doesn't allow for some of the bigger players to integrate a lot of the moving pieces |
| 22:40.03 | keldwud | yeah I remember how much I hated their email back in 2011 |
| 22:40.06 | keldwud | but that was in 2011 :) |
| 22:41.26 | th3ph3d | It was awful in 2018. |
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