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| 11:52.17 | duclicsic | so a queue can have a context defined into which a caller can be dropped when they dial a single digit extension, right? |
| 11:52.30 | duclicsic | Setting the context as ${CONTEXT} doesn't seem to work for me, so is there a way to have the caller drop back into the original context they started in, or to otherwise know what context they came from after being broken out of the queue? |
| 11:55.36 | duclicsic | the context being that I have several numbers, and several queues reachable by a selection of those numbers, and would like the queue breakout to drop them into a voicemail that depends on the number they dialled |
| 11:56.26 | duclicsic | should've lead with that, almost went all XY problem. |
| 12:09.42 | Samot | Ok so when they press 2 send them to voicemail |
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| 12:14.13 | duclicsic | yes, but the voicemail they go to should differ based on which context they came from |
| 12:22.49 | Samot | OK. |
| 12:23.09 | Samot | When someone exits a queue numerous variables are set. Including what queue they exited. |
| 12:27.55 | duclicsic | the same queue may be reached from multiple original dial plans, so knowing which queue the call came from is of little use |
| 12:28.16 | duclicsic | I need to know the context they got to the queue from ideally |
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| 12:39.10 | Samot | duclicsic: So then you're going to need to track it a different way and set something on the caller channel. |
| 12:40.06 | Samot | Because you're asking to know the initial context they came in on, so you need to store and track that. |
| 12:41.04 | duclicsic | right, I'd considered this but just thought I might be missing some cleaner way to do it. thanks. |
| 12:41.07 | Samot | And ${CONTEXT} gets stored with the current context the channel is in. |
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| 15:13.28 | igcewieling | falls over in shock. We just had a remote install without a total disaster! |
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| 15:16.18 | Samot | Huh, and my biggest worries are how many changes the customer has on the day of an install. Zero = shocked. |
| 15:24.14 | igcewieling | This was a "ship it to the customer and hope everything works" situation. |
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