IRC log for #asterisk on 20200102

05:48.36*** join/#asterisk infobot (ibot@c-174-52-60-165.hsd1.ut.comcast.net)
05:48.36*** topic/#asterisk is AstriCon 2019 in Atlanta! http://www.astricon.net/ -- #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: 13.30.0 (2019/12/23) 16.7.0 (2019/12/23) Standard: 17.1.0 (2019/12/23); DAHDI: 3.0.0 (2018/11/15); libpri 1.6.0 (2017/01/27) -=- Wiki: wiki.asterisk.org -=- Code of Conduct: bit.ly/1hH6P22
06:02.10rastael@samot: thanks for replying... the list i have is 10digits like 7703394488 , I tried changing it to exten:7 .. and it adds numbers in the logs.........So i changed it to exten:13.... and looking at plivo logs it works +7703394488 however i cant get a dialtone because the asterisk log shows -SIP 770 Prefix Not Supported) completed, returning 0   .............. it only works if i dial
06:02.10rastael01101117703394488 with exten => _011.,2,Dial(SIP/${EXTEN:10}@plivo,,tTo) ............. I simply want to do dial 7703394488 .... not sure if there is a way to incorporate the 011 automatically ?
06:03.44rastaelwhen lowering the strip to 7 .. i end up with +12347703394488 for example.. but using the 13 makes the number 10 digit.. but no dialtone ..
06:04.41Samot<PROTECTED>
06:04.55SamotWhich would be ${EXTEN:7}
06:05.28SamotThat will leave you 7703394488 so I have no idea where the 1234 is coming from.
06:06.24SamotAre you trying to call the US from outside the US/Canada?
06:07.22rastael@samot: am using asterisk + goautodial .. calling usa to usa from plivo.. this is the current extension that am using..
06:07.26rastaelexten => _011.,1,AGI(agi://127.0.0.1:4577/call_log)
06:07.26rastaelexten => _011.,2,Dial(SIP/${EXTEN:13}@plivo,,tTo)
06:07.26rastaelexten => _011.,3,Hangup
06:07.57rastaeli simply want to dial any USA 10digit number, without inserting 011 or a 1 at the beginning ..
06:08.17[TK]D-FenderGet rid of the 011 then
06:08.19SamotWhy do you need to match against 011 first?
06:08.22[TK]D-FenderYou put it there
06:08.29SamotIf you're calling from the US to the US it's not needed.
06:08.36rastael@samot: i was following the plivo asterisk intergration instructions.
06:08.38SamotYou can send calls with 11 or 10 digits.
06:08.42[TK]D-Fenderexten => _011., <- that's not a 10-digit pattern
06:09.01[TK]D-FenderAnd an unlimited length, but 4 minumium with crap in front
06:09.04[TK]D-FenderStop doing that
06:09.13[TK]D-FenderIf you want 10 digits... MAKE it 10 digits
06:09.17rastaelok
06:09.31[TK]D-Fenderhaving a "." in there mean "1 or MORE after" which is unlimited
06:09.32Samotrastael: Is plivo requiring a prefix?
06:09.48SamotOr a tech code or what every they are calling it?
06:09.56Samotever*
06:10.14rastael_NXXNXXXXXX would be it then?
06:10.34SamotFirst, who is dialing?
06:10.45SamotBecause you're trying to match what an endpoint is sending you, correct?
06:10.49rastaeli have goautodial.. am dialing from agent console..
06:10.50SamotSo they can make an outbound call?
06:10.55[TK]D-Fenderrastael, that is a 10-digit pattern at least
06:10.58SamotSo who is adding the prefix?
06:11.03[TK]D-FenderAnd the based for NANPA dialing
06:11.15rastaeli am.. i dont want a prefix.. i want any 10digit to dial outbound
06:11.34SamotSo why are you adding it?
06:13.55SamotAlso, just to verify. This is a legal and valid use case for a predictive dialer?
06:14.01rastaelhonestly because after adding the carrier on goautodial.. it autocreated it.. and i was trying to figure out a way not to break it trouble shooting different combinations.
06:15.23rastael@samot: yes i have a real estate company and am tired of paying mojosells for a tripleline dialer.. i am intergrating goautodial + vtiger and some mautic to have everything inhouse
06:15.33rastael@samot: yes i do dnc scrub
06:23.29SamotWell this sounds like a goautodial issue if they are inserting the prefix
06:27.49Samotrastael: What version of Asterisk are you running?
06:33.59rastael@samot: 13.x .. ok i think i see something...
06:34.22rastael@samot: when using this dialplan exten => _011.,1,AGI(agi://127.0.0.1:4577/call_log)
06:34.23rastaelexten => _011.,2,Dial(SIP/${EXTEN:10}@plivo,,tTo)
06:34.23rastaelexten => _011.,3,Hangup
06:34.46rastaeland calling 0010011<number> it works... and plivo log shows +1<number>
06:34.59rastaelwhen i change to this dialplan
06:35.00rastaelexten =>  _1NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
06:35.01rastaelexten =>  _1NXXNXXXXXX.2,Dial(SIP/${EXTEN}@plivo,,tTo)
06:35.01rastaelexten =>  _1NXXNXXXXXX,3,Hangup
06:35.46rastaelwell without the one.. it makes plivo show +<number> ...
06:36.24rastaelthe call works only when plivo logs show +1<number> ... not +<number> ...... how can i add the 1 ... into this dial plan
06:36.25rastaelexten =>  _NXXNXXXXXX.2,Dial(SIP/${EXTEN}@plivo,,tTo)
06:38.43*** join/#asterisk tomaluca95 (~quassel@kde/developer/tomaluca)
06:39.38SamotYou put a 1 in front of ${EXTEN}
06:39.46Samot1${EXTEN}
06:56.29rastaelokk we are in business now.. i got it working
06:56.30rastaelexten => _011.,1,AGI(agi://127.0.0.1:4577/call_log)
06:56.31rastaelexten => _011.,2,Dial(SIP/1${EXTEN:13}@plivo,,tTo)
06:56.31rastaelexten => _011.,3,Hangup
06:56.35rastaeldid the magic... thank you samot
07:12.34*** join/#asterisk pchero_work (~pchero@87.213.247.82)
07:23.11*** join/#asterisk Asterisco (~catan@host170-83-dynamic.36-79-r.retail.telecomitalia.it)
07:23.21AsteriscoGood morning
07:24.02Asteriscoi've a problem when i recive a call in a voip number... asterisk try answer with another number ?!?!?!?
07:24.21[TK]D-Fenderfix your description and show us the problem
07:24.23Asterisco<PROTECTED>
07:24.25*** join/#asterisk tsal (~tsal@i59F4A24D.versanet.de)
07:24.35Asteriscoi've two voip number
07:24.53Asteriscothe first is 0955183828 and work fine
07:25.03Asteriscothe second is 0952830382
07:25.38Asteriscobut when i recive a call at this number.... i obtain this log:   -- Executing [0952830382@incoming:1] Answer("SIP/0955183828-00000000", "") in new stack
07:25.38Asterisco<PROTECTED>
07:26.19Asteriscois strange becouse in sip.conf i've set all right
07:26.30Asteriscoand in extension is the same
07:26.56Asteriscoexten => 0952830382,1,Answer()
07:26.57Asteriscoexten => 0952830382,n,Dial(SIP/31,60) ; Squilla il cordless di via Morandi
07:26.57Asteriscoexten => 0952830382,n,Hangup()
07:27.17[TK]D-Fenderbecause that is what your provider is sending
07:27.31Asterisco???
07:27.43[TK]D-FenderWhat is not clear about that simple statement?
07:27.56Asteriscothe provide send only a number for ip address?
07:28.08[TK]D-FenderExecuting [095283038 <- THIS ..... is what your provider is SENDING
07:28.29[TK]D-Fender<PROTECTED>
07:28.35Asteriscoone moment....
07:28.42[TK]D-Fender(chopped digit by accident)
07:28.44AsteriscoExecuting [0952830382@incoming:1] Answer("SIP/0955183828-00000000", "") in new stack
07:29.00Asteriscosee SIP/0955183828
07:29.15Asteriscois not the right number
07:29.17[TK]D-FenderYou can see which PEER was matched and what NUMBER the provider is sending you in thier "dial"
07:29.30[TK]D-Fenderit SUCCESSFULLY matched the FIRST peeer
07:29.52[TK]D-Fenderyou obviously aren't AUTHING calls differently between them on incoming
07:29.58[TK]D-Fenderotherwise it wouldn't have matched
07:30.44Asterisco0952830382/0952830382     83.211.227.21                               Yes        Yes            5061     UNREACHABLE
07:30.55Asterisco0955183828/0955183828     83.211.227.21                               Yes        Yes            5060     OK (34 ms)
07:32.00Asteriscook now is the same port 5060
07:32.16Asteriscoand both are reachable
07:32.38[TK]D-FenderWhat part of "the first one SUCCESSFULLY matches" is unclear?  This has NOTHING to do with "unreachable" status
07:32.50[TK]D-Fenderthat only stops * for caling OUT to that peer
07:32.58[TK]D-Fenderchanges nothing for matching incoming calls
07:33.26AsteriscoTK i don't understand
07:33.37[TK]D-FenderThis ifirs t one MATCHES
07:33.41[TK]D-FenderWhat is there to not understand?
07:33.45[TK]D-FenderA peer matches by IP
07:33.51[TK]D-Fenderthe IP of your FIRST peer matches
07:33.54Asteriscois normal?
07:34.02[TK]D-Fender* won't give a shit or evenm LOOK at the second entry
07:34.16Asteriscobt is normal?
07:34.19Asteriscobut
07:34.22[TK]D-FenderFIRST come = GAME OVER
07:34.27[TK]D-Fenderno "buit"
07:34.32[TK]D-FenderThere is no "but"
07:34.41[TK]D-FenderIt doesn't look at "number"
07:34.55[TK]D-Fender"number" means nothing
07:35.00[TK]D-Fenderpeer = match by IP
07:35.14Asterisco...ok
07:35.47Asteriscoso is impossible recive calls in the second number?
07:35.53Asteriscophone number?
07:35.57[TK]D-Fenderstop saying "number"
07:36.04[TK]D-Fenderthat doesn't mean anything
07:36.12[TK]D-Fenderyour PEER NAME is a number
07:36.14Asteriscoso is impossible recive calls in the second phone number?
07:36.27[TK]D-Fenderthey are DIALING an extenion NUMBER into your dialplan
07:36.39[TK]D-FenderAsterisco> so is impossible recive calls in the second phone number? <- You are GETTING THE CALL
07:36.42[TK]D-FenderAnd stop saying NUMBER
07:36.44*** join/#asterisk tomaluca95 (~quassel@kde/developer/tomaluca)
07:36.46[TK]D-FenderEVERYTJHING is a number in there
07:37.01AsteriscoTK i recive a call MUTE
07:37.10Asteriscothis is the problem
07:37.24[TK]D-FenderWhy are you only saying this NOW?
07:37.30[TK]D-FenderYOu've been talking about a stupid NUMBER
07:37.40Asteriscook is a my problem!
07:37.48Asteriscomy english is not good
07:37.52[TK]D-Fenderfor the language
07:37.59[TK]D-Fenderyou aren't even talking about the right TOPIC
07:38.01Asterisconow i tell you that i recive a mute call
07:38.14[TK]D-FenderLook at the call
07:38.19Asteriscoor sometime the call hungup immediatly
07:38.39Asteriscohow can i look at the call?
07:39.03[TK]D-Fendersame as aloways.  SIP DEBUG
07:39.09Asteriscook
07:39.34AsteriscoNo such command 'sip debug' (type 'core show help sip debug' for other possible commands)
07:40.53Asteriscosip set debug on
07:40.58Asteriscoi try  :)
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