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| 00:19.18 | *** topic/#asterisk is Take the March 2019 Asterisk User Survey! https://goo.gl/forms/xL1VUHRsf95saly13 -- #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: 13.28.1 (2019/09/05) 16.5.1 (2019/09/05), Security Only: 15.7.4 (2019/09/05); DAHDI: 3.0.0 (2018/11/15); libpri 1.6.0 (2017/01/27) -=- Wiki: wiki.asterisk.org -=- Code of Conduct: bit.ly/1hH6P22 |
| 00:22.10 | *** join/#asterisk DannyA (~DannyA@2601:14d:4380:2360:68a4:7e1c:b8f2:b750) |
| 00:22.42 | DannyA | hey all. is there a way to programmatically park a call that's in progress? |
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| 07:21.57 | opti | what are the config options to explicitly register every x seconds, or is asterisk forced to register 15 seconds before default expiry? |
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| 07:22.14 | opti | defaultexpiry seems to increase both |
| 07:23.27 | opti | asterisk as the client to a voip provider for clarity |
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| 12:14.23 | Guest0193 | Hello, when I initiate a call via ARI I push the call through my custom context (This happens before the dial). In this context I set a CDR variable. However this never makes it to the cdr table. So I did some testing and when doing core show channel SIP/x and SIP/y I found that only one of the channels had this variable and that must be the cause. How can I make sure that both channels have this |
| 12:14.29 | Guest0193 | variable? Do I need to set it when the call is answered? |
| 12:18.34 | Guest0193 | Here is the CLI output https://pastebin.com/raw/7jxjp0J8 |
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| 12:54.04 | DannyA | hey all. is it possible to use one of the various Asterisk API's to park an existing call? |
| 12:54.27 | Samot | Yes. |
| 12:55.28 | DannyA | @Samot awesome. my idea is to build an on-screen interface in my software system to control the phones, since my organization will be using analog phones |
| 12:55.52 | DannyA | which method is best suited for that? or can any/all of them do it? and can you point me in the right direction for what command that would be? |
| 12:55.59 | Samot | You should probably hire someone for that. |
| 12:56.09 | Samot | Or look into something that prexisting. |
| 12:56.43 | DannyA | ok. im interested in learning the programming to do it myself (if feasible). i do all the software development for our company. |
| 12:56.59 | DannyA | so was just hoping to get the starting point and i'd attempt to learn from there |
| 12:57.24 | Samot | Do you have any experience with Asterisk? |
| 12:57.47 | Samot | An understanding of the features that you can use like AMI or ARI, etc? |
| 12:58.22 | DannyA | a little bit. no, haven't used AMI or ARI yet, but definitely eager to learn. spent the weekend reading Asterisk: The Definitive Guide |
| 12:58.34 | DannyA | on a mission to learn as much as i can and become a solid asterisk developer |
| 12:58.37 | DannyA | so, gotta start somewhere |
| 12:58.47 | Samot | Yes and that would be with the basics. |
| 12:59.03 | DannyA | planning to install asterisk on an AWS server and start with a couple IP phones and begin practicing from there |
| 12:59.05 | Samot | Not going all out with a PBX and GUI interface to do things that you don't fully even understand. |
| 12:59.42 | DannyA | definitely not planning that from the outset. part of my plan for learning was to take real-world scenarios and attempt to accomplish them |
| 13:00.08 | DannyA | hence, wanting to learn AMI ARI etc, i picked a scenario that i thought of which was programmatic call parking |
| 13:00.34 | Samot | So why are you sticking with analog phones? |
| 13:01.04 | DannyA | our users are very set on their way of doing things, and don't want to switch away from the phones they've always used |
| 13:01.16 | Samot | OK so they have a GUI they use now? |
| 13:01.26 | DannyA | and unfortunately since they are all volunteers, it's a delicate balance between ordering them to do things and them just walking away |
| 13:01.27 | DannyA | yes |
| 13:01.44 | DannyA | i built a whole application that they use for various dispatch-related functions |
| 13:01.53 | Samot | But do they use it to manage their calls? |
| 13:02.00 | Samot | Park them? Hold them? Transfer them? |
| 13:02.19 | Samot | Or wait, they all have analog lines so they don't do that now. |
| 13:02.38 | Samot | So this whole "set in their ways" thing is BS. They'll have to learn new stuff no matter what. |
| 13:03.01 | DannyA | no. since we don't do any of that today. but one of my ideas for the new system is that if they need to get a supervisor to talk to a caller, right now theres nothing they can do, but in my ideal scenario, (something i was asking about the other day), the user could click and park their call, and a supervisor could call in from the outside and pick up the parked call |
| 13:03.27 | Samot | So you want an external caller to be able to pick up a parked call? |
| 13:03.31 | DannyA | yes |
| 13:03.38 | DannyA | that's doable, right? |
| 13:03.57 | Samot | Oh sure as long as you know how to to expose other external calls to your internal acess. |
| 13:03.59 | Samot | Oh sure as long as you know how to to expose other external calls to your internal access. |
| 13:04.10 | Samot | +not |
| 13:04.22 | Samot | There are considerations for that type of access. |
| 13:05.03 | DannyA | of course. my plan was to lock it down with access codes (DTMF), etc |
| 13:06.03 | Samot | Well I hope you have a nice budget for this. |
| 13:06.11 | DannyA | why? |
| 13:06.26 | Samot | Well, you've spent almost 4 hours plus already in here asking these questions. |
| 13:06.32 | Samot | That's a cost. |
| 13:06.54 | DannyA | i work for my organization for free |
| 13:07.03 | Samot | OK. |
| 13:07.12 | DannyA | (and also, are u saying im asking too many questions here? if so, i can tone it down) |
| 13:07.24 | Samot | It has nothing to do with the amount of questions. |
| 13:07.30 | Samot | It has to do with the fact you don't know the basics. |
| 13:07.43 | Samot | Yet you're going to write a call management GUI. |
| 13:08.48 | DannyA | thats my eventual plan. im not saying im going to write it one week after reading a book. this is a process. doesnt everyone need to start somewhere? |
| 13:09.08 | Samot | OK so this isn't a project that needs to be done anytime soon? |
| 13:09.18 | DannyA | @Samot i promise you im not delusional or arrogant. i just sincerely want to learn, do it the right way, as long as it takes. |
| 13:09.36 | Samot | Again, this is a project that doesn't need to be done anytime soon? |
| 13:10.09 | Samot | There is a difference between wanting to learn and just messing around and wanting to learn but holding up or hurting an active project because of it. |
| 13:10.10 | DannyA | 6 months to a year |
| 13:14.17 | DannyA | also, if i can get approval to go with asterisk, my plan is to hire a company i already found in NYC (referred by Digium) to do the implementation and whatever programming is necessary |
| 13:14.17 | Samot | Well I'd get hoping on this because that 6 months to a year will go faster than you think. |
| 13:14.26 | DannyA | so they will do all the heavy lifting |
| 13:14.35 | DannyA | i just want to one day be able to contribute features to the system myself |
| 13:14.39 | DannyA | and not always rely on a 3rd party |
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| 13:16.52 | Samot | 8:56:01 AM <Samot> You should probably hire someone for that. <-- So we spent 20 minutes going on about how you wanted to learn this and do it yourself with you to end with "We're hiring someone". |
| 13:17.19 | DannyA | yes, i want to be able to implement any number of features on my own at some point |
| 13:17.20 | Samot | When y ou could have just said that last part when I asked the question. "Yes, We're going to hire a company" |
| 13:17.38 | DannyA | but im not going to be stupid enough to think i can do the entire initial implementation myse |
| 13:17.51 | DannyA | i apologize that i didnt state that from the outset |
| 13:17.55 | DannyA | my mistake |
| 13:18.37 | DannyA | i was simply eager to talk about some of the features that ive thought of and would love to implement at some point myself without having to always go back to this company and pay them to do it |
| 13:19.33 | Samot | You're putting the cart in front of the horse. |
| 13:19.55 | Samot | You have no clue what this company is going to offer up as a solution. |
| 13:22.08 | DannyA | ur right. i dont. im just overly enthusiastic. that's all. |
| 13:22.16 | DannyA | not trying to waste your time. sorry if it feels that way. |
| 13:23.02 | Samot | You're not wasting my time. |
| 13:23.13 | Samot | I'm trying to stop you from wasting yours. |
| 13:24.18 | Samot | Your first step is to have a plan. Know your call flow and logic. |
| 13:24.31 | Samot | The company you hire will need those details. |
| 13:24.38 | DannyA | already did that |
| 13:26.51 | Guest0193 | I have a fun one, how can I get a variable from the dialplan if I do not know the variable name |
| 13:27.05 | Samot | How would that variable have been set? |
| 13:28.25 | Guest0193 | As a payload parameter in an ARI request. Here is the dumpchan => https://pastebin.com/raw/Wb8kYrmj |
| 13:28.33 | Guest0193 | As one can see there are variables there, at the bottom. |
| 13:28.40 | Samot | Yes. |
| 13:28.40 | FinboySlick | DannyA: I'm a bit late to the discussion (an by no means an asterisk expert) but for having started with a similar-scale project myself, I suggest you grab cheap (but compatible) analog interface(s) and start implementing a basic skeleton yourself. Once you'll have implemented a basic dialplan and thrown some calls around, you'll have a much better idea of the scale of your project. |
| 13:28.45 | Samot | They are var1 and var2 |
| 13:29.00 | Guest0193 | Could be named qwerty and asdf as well, I dont know. |
| 13:29.05 | Samot | They are var1 and var2 |
| 13:29.24 | Samot | var1=data1 <-- var1 has the value of data1 |
| 13:29.53 | Guest0193 | What I am trying to say is that "var1" may or may not exists. I do not know the property name, this is just for show |
| 13:30.05 | Samot | Is that an actual channel dump? |
| 13:30.09 | Guest0193 | Yes |
| 13:30.15 | Samot | Then that is the name of the variable. |
| 13:30.15 | Samot | var1 |
| 13:30.26 | Guest0193 | Samot: are you messing with me? |
| 13:30.29 | Samot | It exists with the value data1 |
| 13:30.30 | Samot | No. |
| 13:30.53 | Samot | The channel dump is showing your all the channel settings and variables that exist _on the channel_ |
| 13:31.11 | Samot | s/your/you/ |
| 13:31.14 | Guest0193 | Sure, but how do I extract those variables so I can do operations on them |
| 13:31.24 | Samot | You would do it like any other variable. |
| 13:31.36 | Samot | ${var1} |
| 13:31.52 | Guest0193 | The variable name can be anything, I do not know that beforehand. |
| 13:32.01 | Samot | No. |
| 13:32.15 | Samot | You are setting that either on the peer/endpoint or in the dialplan. |
| 13:32.22 | Samot | It's being declared and set by something. |
| 13:32.59 | Guest0193 | Yes, and it wont be declared by me. But an external service. And I will not know the names of the variables. Lets say it is random every time. |
| 13:33.10 | Samot | What external service? |
| 13:33.30 | Guest0193 | Is that relevant, how? |
| 13:33.35 | file | I do not believe there is any mechanism to query such things. Variable names are expected to be known, as that is how they are given meaning and known to be used. |
| 13:33.50 | Guest0193 | Thanks file, what I wanted to hear really. |
| 13:33.52 | Samot | It's relevant as to know how that is set and being used. |
| 13:33.56 | Samot | What? |
| 13:34.37 | Guest0193 | Now the second question is, as I do not know the variables names. Can I send all variables? Like sending the output of ChanDump for instance |
| 13:39.39 | Samot | I don't think there is an AMI event for a channeldump |
| 13:40.21 | Samot | You can probably use ARI to get the channel details but you'll need to know the channel. |
| 13:40.46 | file | I don't remember if that gives the variables |
| 13:40.58 | Samot | I don't know either. |
| 13:41.02 | Guest0193 | the ARI channel variable request requires you to know the name of the variable |
| 13:41.23 | Samot | How do you not know what variables are being set on your channels? |
| 13:41.40 | Samot | How do you even know what to do with them? |
| 13:41.44 | Samot | What to look for? |
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| 13:43.48 | Guest0193 | That is the thing, I do not know what to look for. I only know the variables are there, with unknown names. So what I can do is call an external script that excecutes chandump on the channel and send back the output to be script that parses it |
| 13:44.03 | Guest0193 | That should do it... not pretty but it will work |
| 13:44.13 | Samot | I think you're missing the main thing here... |
| 13:44.27 | Guest0193 | Enlighten me good sir |
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| 13:44.33 | Samot | What is setting the variables? |
| 13:44.42 | Samot | Why is it setting these variables? |
| 13:45.30 | Samot | Why don't you know the variables being sent since this is your system and you would need to know what they are to use them? |
| 13:47.58 | Guest0193 | 1) An external service 2) To assosciate a call with some meta-data 3) because the meta-data is created on-the-fly and are always dynamic |
| 13:48.43 | Samot | The data can be dynamic but why would the variables that hold it be? |
| 13:49.07 | Samot | I'm just not sure what you're supposed to do with random variable names. |
| 13:49.17 | Guest0193 | That requires a couple of beers, a small town bar to explain. And I am guessing you are nowhere close to me |
| 13:49.39 | Samot | Well you're going to have to do some messy stuff for this |
| 13:49.59 | Samot | And why you have no control of what data is being sent to you for you to process is a bit confusing. |
| 13:55.03 | Guest0193 | If I had a penny for every time someone said an integration or system was confusing I wouldn't sit here today. I cannot control this, I am just the brute here to solve it. |
| 13:56.12 | Samot | How it is being done is confusing |
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| 13:56.41 | Samot | Ive integrated plenty systems. In all cases the data schema was known. |
| 13:56.58 | Guest0193 | This is my first where it is unknown |
| 13:57.17 | Guest0193 | And one day we are all going to die, and it will be a first for all of us |
| 13:58.36 | Samot | Then you'll need a way to get the channel dump so you can parse the variable section and get the var=value pairs. |
| 14:06.47 | Guest0193 | can I do dumpchan from the CLI? |
| 14:06.52 | Guest0193 | Or is it dialplan exclusive? |
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| 14:08.12 | *** mode/#asterisk [+o bford] by ChanServ |
| 14:08.25 | Guest0193 | I cannot find it under core show applications |
| 14:08.57 | Guest0193 | ah sorry I can, but not sure how I can call it from the CLI, feeding it with a channel |
| 14:09.13 | Samot | You can't. |
| 14:09.28 | Guest0193 | ehm.. it does not support a channel argument |
| 14:10.05 | Guest0193 | What a bummer. The output of core show channel is unparseable if the variable name is unknown |
| 14:10.26 | Samot | You can do "core show channel <channel>" |
| 14:11.33 | Samot | But it's a different format. |
| 14:12.58 | Samot | So basically you'll need an AMI listener so you can get the new channel id when it's created and then issue an AMI command to show that channel to get all the variables that are on it. |
| 14:13.06 | Guest0193 | Yeah I think I can do it though... since I know between which strings the variables will be. |
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| 16:04.29 | MLC | I have this in my cli_aliases.conf: config copy dev=!/usr/local/bin/mmasterisk-copy-and-fix.sh |
| 16:04.29 | MLC | but when I use it I get this: No such command '!/usr/local/bin/mmasterisk-copy-and-fix.sh' |
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| 16:07.05 | file | shell commands like that aren't supported, it's a feature of the library used to give the prompt - not the CLI functionality in Asterisk |
| 16:07.33 | MLC | bummer |
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| 17:38.16 | MLC | PJSIP. I'm trying to set up a 2nd line with voip.ms. It works fine when the new line is the only one, but when I also include the voip.ms that was already there and working, the new one returns 401 unauthorized to the invite. Both are connecting to the same voip.ms server. |
| 17:39.11 | file | you'll have to be specific on who is responding to who, ie inbound or outbound |
| 17:39.45 | MLC | on an inbound call, my asterisk responds to the voip.ms invite with 401 |
| 17:41.59 | file | generally ITSPs don't authenticate and it's expected instead to do IP based matching and direct accordingly |
| 17:42.48 | file | it's entirely possible that if that isn't happening the inbound call is matching your other trunk and challenging for those credentials |
| 17:44.51 | MLC | yes . I removed auth= from both endpoints, and now I can get through on both, but both trunks are matching the first one. The 2nd should be going to a different context in the dialplan. |
| 17:45.06 | MLC | but is going to the context for the 1st |
| 17:45.11 | file | matching such things is complicated |
| 17:45.22 | file | you can try line support but I don't recall if they support it |
| 17:45.37 | MLC | tried that, but doesn't seem to be helping |
| 17:45.58 | MLC | I'm on 16.2. Would there be any difference on the latest? |
| 17:45.58 | file | then you may not be able to differentiate |
| 17:46.04 | file | nope |
| 17:46.23 | MLC | they have several servers, maybe I'll move the new line to a different server |
| 17:56.56 | *** join/#asterisk sawgood (~sawgood@unaffiliated/sawgood) |
| 17:57.15 | Samot | The calls are coming from the same source. |
| 17:57.28 | Samot | The first one to match wins. |
| 17:58.34 | MLC | makes sense |
| 17:59.08 | Samot | You would have the same issue with chan_sip |
| 17:59.12 | file | part of my presentation at Astricon covers endpoint matching, in fact |
| 17:59.40 | MLC | do you have those presentation materials on line? |
| 17:59.50 | file | considering I haven't given it yet, nope |
| 17:59.55 | Samot | Put it on youtube or something. I will want to see it |
| 18:00.02 | file | is talking for an hour about PJSIP |
| 18:00.07 | MLC | time travel! 88 MPH |
| 18:00.10 | MLC | nice |
| 18:00.26 | file | every aspect of it, why things are the way they are, yada yada |
| 18:00.54 | seanbright | i'll be there to do the appropriate amount of heckling |
| 18:01.47 | file | my slide deck is currently... |
| 18:01.48 | file | 49 slides. |
| 18:02.54 | file | here's a single sentence! Donât reinvent the wheel (implementation and terminology) |
| 18:03.15 | MLC | :) |
| 18:08.23 | file | seanbright: would you like to come up and spout off random stuff? |
| 18:27.16 | igcewieling | Does anyone know of pros/cons of using the Asterisk res_hep_pjsip, res_hep_rtcp, and res_hep .vs. using a capture agent and/or mirroring port to capture the packets? |
| 18:31.42 | sawgood | igcewieling: It might not be much help: but when I want to capture: I put a 2-port TAP on the same cable as the phone or PBX and instantly watch packets with Wireshark for example ... |
| 18:32.59 | sawgood | I found a really low-cost solid TAP for $79 bucks while at the wireshark (SharkFest show) a few years back ... |
| 18:33.43 | igcewieling | I have 6 servers to capture, using a mirroring port would by easier if I go that route. |
| 18:36.14 | sawgood | right on, sir: I was in that same situation the other day: and I too used the mirror port to caputre and send to Homer (so to speak) |
| 19:28.58 | seanbright | file: i don't think that would be prudent |
| 19:54.45 | *** join/#asterisk vandyk (~vandyk@179.232.89.68) |
| 20:05.17 | *** join/#asterisk jeffspeff (~jeffspeff@12.49.160.131) |
| 20:07.22 | *** join/#asterisk masked (~masked@hpavc/masked) |
| 20:07.48 | masked | hi |
| 20:08.25 | masked | im using opensips and relaying subscribe rewuests to pjsip/asterisk but asterisk responds to the subscribes with a 404 not found |
| 20:08.59 | masked | im trying to receive application/simple-message-summary |
| 20:09.50 | masked | im using odbc realtime |
| 20:09.56 | masked | Samot: hi |
| 20:11.01 | masked | do i somehow need to tell it to look in the right context? |
| 20:11.19 | masked | im using a itsp endpoint to connect the opensips and asterisk |
| 20:16.56 | *** join/#asterisk techquila (~techquila@116.90.74.243) |
| 20:39.51 | *** join/#asterisk techquila (~techquila@116.90.74.250) |
| 20:47.15 | masked | AmyMalik: hi |
| 20:56.03 | wyoung | masked: hi |
| 22:03.10 | masked | wyoung: why hello there |
| 22:16.22 | *** join/#asterisk jasonwert (~w3rt@198.167.245.16) |
| 22:54.06 | *** join/#asterisk i9zO5AP (~BQcdf9eiZ@41.140.181.34) |
| 23:26.37 | *** join/#asterisk m4rcu5 (nobody@84-106-248-133.cable.dynamic.v4.ziggo.nl) |
| 23:53.39 | opti | Is there a config option to explicitly register every x seconds, or is asterisk hard coded to register 15 seconds before default expiry? |
| 23:55.24 | opti | defaultexpiry=x seems to raise the expiry and the register locked with the same 15 second refresh |
| 23:55.51 | file | it depends on what the expiration actually is in the response, it re-registers 15 seconds before that |
| 23:56.07 | file | the remote side may change it. |