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| 01:23.35 | *** topic/#asterisk is #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: 13.18.3 (2017/12/01), Standard: 15.1.3 (2017/12/01); DAHDI: DAHDI-linux 2.11.1 (2016/03/01), DAHDI-tools 2.11.1 (2016/03/01); libpri 1.6.0 (2017/01/27) -=- Wiki: wiki.asterisk.org -=- Code of Conduct: bit.ly/1hH6P22 -=- Logs: bit.ly/1s4AKKu |
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| 18:55.19 | pclerie | Hello all! I am rather new to asterisk and voip. I have some questions about vocabulary. Line, for example. How does a voip line compare to a traditional phone line? |
| 18:58.29 | [TK]D-Fender | depends what you are comparing |
| 18:58.49 | Samot | Well in most cases these days Telcos use SIP to deliver voice. |
| 18:58.59 | Samot | Regardless of what the customer's interfacing is. |
| 19:02.29 | [TK]D-Fender | Using G.711, a decent provider & internet connection it may as well be the same for all intents and purposes |
| 19:04.15 | pclerie | To be more explicit, what's the advantage of a 2 lines phone over a 1 line phone in single asterisk server environment? |
| 19:05.04 | [TK]D-Fender | "single Asterisk server" really doesn't say anything |
| 19:05.19 | [TK]D-Fender | I have a single server at my office with a 23 channel PRI and 4 users |
| 19:05.44 | [TK]D-Fender | They could be on 3-way calls and have a 3rd come in they really need to take |
| 19:05.53 | [TK]D-Fender | the qty of servers isn't often the question |
| 19:06.03 | [TK]D-Fender | Ad depends how you define & use the term "lines" |
| 19:06.25 | [TK]D-Fender | Some phone description tie to the # of simultaneous calls they can support |
| 19:06.53 | [TK]D-Fender | You may not need to register directly to multiple servers but may need the call handling they offer |
| 19:07.20 | [TK]D-Fender | Show us which ones you're considering and we'll help you compare them directly |
| 19:09.33 | pclerie | OK. Looking at a single asterisk server, one GSM gateway with 4 SIMS (ergo mobile 'lines'), and choice of Polycom VVX 101 and up (for example). |
| 19:10.12 | [TK]D-Fender | Generally bigger phones gives you more buttons, bigger screens for anythig interactive including viewed missed calls, incoming callerID, etc. |
| 19:10.31 | pclerie | I get that. :-) |
| 19:10.53 | pclerie | Also more 'lines'. |
| 19:10.58 | [TK]D-Fender | You could use separate line keys for distinct accoutns to simplify choosing what resource to dial out ,etc but makes inbound call handling more of a pain. |
| 19:11.29 | [TK]D-Fender | The larger ones may support more lines but you may want to purpose those "keys" to other things like speed-dials. So it can add convenience |
| 19:11.50 | [TK]D-Fender | For more basic use it really doesn't matter |
| 19:12.05 | [TK]D-Fender | I use a Polycom IP335 as my office desk phone |
| 19:12.28 | [TK]D-Fender | and it's plenty (except missing the JOIN/SPLIT" feature which does actually piss me off compared to other models. |
| 19:12.47 | pclerie | So the 'line' concept in analog does not match the 'line' on a voip phone? |
| 19:13.06 | [TK]D-Fender | Depends |
| 19:13.25 | pclerie | The Polycom 331 is also a contender in my situation. |
| 19:13.32 | [TK]D-Fender | As I said you can have the phone register to multiple servers. That is effectively a completely separate identity |
| 19:14.35 | [TK]D-Fender | I'd avoid the 330/331. They're older, don't support G.722 (which can offer better audio when talking to similarly supporting sides", and no screen backlight, etc |
| 19:14.46 | [TK]D-Fender | Depends on the deal |
| 19:15.19 | pclerie | Exactly! And on how it's going to be used. |
| 19:15.50 | [TK]D-Fender | In a well lit area you don't care much about sure, why not... still a solid phone |
| 19:16.01 | [TK]D-Fender | if your goal is "just a phone", by all means... |
| 19:16.09 | [TK]D-Fender | They're all quality |
| 19:17.10 | pclerie | The 331 is a two line phone. The vvx 101 is a single line phone. The vvx 101 also has two so called line keys. It's also more recent. |
| 19:20.12 | [TK]D-Fender | Are you doing anything more than basic call handling? |
| 19:20.40 | pclerie | At this point, no! |
| 19:21.20 | pclerie | Just wetting a toe in the water to test the temperature. |
| 19:21.35 | [TK]D-Fender | VVX looks like a better deal so far... |
| 19:21.41 | [TK]D-Fender | 331 does have a passthought port though |
| 19:21.54 | [TK]D-Fender | but everything else is in the VVX's favour |
| 19:23.06 | pclerie | :-) I was trying to keep this simple. There's also a Grandstream 1625 and a Yealink something or other. |
| 19:23.38 | pclerie | I did not like the Yealink. The buttons did not respond well. |
| 19:23.40 | [TK]D-Fender | I'd stick with the polycom for anything vaguely comparable. Far better quality |
| 19:25.53 | pclerie | So, may I assume then that a "line" on a phone is just a link to a server, irrespective of the number of outgoing "lines" the server has access to? |
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| 19:38.13 | [TK]D-Fender | PC crashed |
| 19:38.35 | [TK]D-Fender | Correct, no relation |
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| 19:38.50 | [TK]D-Fender | no piece on your setup necessarliy has any relation to any other |
| 19:45.34 | pclerie | Not quite how I would put it. My problem is how words are being used by vendors and they don't seem to have agreed on the same words for the same concepts. |
| 19:46.35 | pclerie | The 'line' thing is a case in point. People seem to think that more 'lines' are better and worth more. |
| 19:47.20 | pclerie | So you have people buying 4-lines phones that are barely used at all. |
| 19:47.48 | pclerie | Anyway... |
| 19:49.26 | [TK]D-Fender | true |
| 19:49.40 | [TK]D-Fender | Now you also need to keep terms in mind with providers |
| 19:49.48 | [TK]D-Fender | because that is similarly vague |
| 19:50.22 | [TK]D-Fender | Some define a "line" as meaning a single phone number, but that may have no relation to hown many CALLS you can receive or pass through them or how you're billed for them |
| 19:51.01 | [TK]D-Fender | So the concept of phone # themselves and # of simultaneous channels needs to be clearly identified along with how yo are billed |
| 19:51.07 | pclerie | Now we're getting somewhere... |
| 19:51.15 | pclerie | Keep talking.... :-) |
| 19:51.32 | [TK]D-Fender | Many are per-minute. Som offer free inbound. Some offer unlimited* calling, but limit you to say 2 channels |
| 19:52.04 | [TK]D-Fender | the exact mix that mees your needs will be personal to you and the most effective provider a different result than for someone else |
| 19:52.08 | [TK]D-Fender | meets8 |
| 19:53.05 | pclerie | Yes, of course! But at this point I'm just trying to figure out how it works. |
| 19:53.32 | [TK]D-Fender | wel you have now had both phones & service proivders explained |
| 19:53.43 | [TK]D-Fender | You are loking at GSM as you describedso you should know how that works |
| 19:53.52 | pclerie | Simultaneous channel is not the same thing as conferencing, right? |
| 19:53.58 | [TK]D-Fender | Is GSM advantageous to you? |
| 19:54.15 | [TK]D-Fender | Depends where conferencing happens |
| 19:54.23 | pclerie | LOL! That's all I've got! |
| 19:54.38 | [TK]D-Fender | on a boring analog line you can have a 3-way call which is a kind of conference, but you can never ben on 2 SEPARATE calls at a time |
| 19:54.46 | [TK]D-Fender | and the conferencing is done at the telco |
| 19:54.54 | [TK]D-Fender | You have no internet service? |
| 19:55.15 | [TK]D-Fender | (where you plan on deploying) |
| 19:55.32 | pclerie | Yep! :-) The point of this is how to best take advantage of that. |
| 19:56.00 | pclerie | 2 separate calls at the same time? |
| 19:56.37 | [TK]D-Fender | you can't be on 2 at a time on analog |
| 19:56.47 | [TK]D-Fender | ona SINGLE physical "line" |
| 19:57.08 | pclerie | OK! GSM gateway. Multiple SIM. Can one phone handle two calls coming from two different cell lines? |
| 19:57.09 | [TK]D-Fender | but you can have call-waiting, but that toglles between talking to 1 of 2 aprties at a time |
| 19:57.36 | [TK]D-Fender | calls from your gatway to your server are separate fromyour phone |
| 19:57.44 | [TK]D-Fender | Your phone can handle as many calls as the specs say. |
| 19:57.49 | [TK]D-Fender | doesn't matter where the call is from |
| 19:58.03 | [TK]D-Fender | the call is techincally from the server to your phone, not the outisde interface |
| 19:58.07 | [TK]D-Fender | * sits in the middle |
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| 19:58.29 | [TK]D-Fender | You can have 100 channels of inbound possile and 100 calls in progress with them waiting in a queue for your phone to be free. |
| 19:58.37 | [TK]D-Fender | While you juggle 2 at a time on the VVX. |
| 19:59.58 | pclerie | That's what the docs hint at. But they do it like it should be obvious. :-) |
| 20:00.35 | [TK]D-Fender | * is in the middle |
| 20:01.06 | [TK]D-Fender | your phone can only accet X calls at a time. The server is limited to Whatever arrives at it and your server specs. that could mean hundreds in progress |
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| 20:41.09 | pclerie | This is going to take some trials to figure out. But thanks for confirming the vocabulary issue... |
| 20:41.36 | pclerie | Got to go! Off now! |
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| 20:42.54 | [sID] | hi Does anyone use the voxstack wireless gateway? |
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