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02:24.21 | Katty | hello my asterisk does not work at all how to fix pls |
02:28.01 | Samot | Well, describing what the issue is would be a good start. |
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02:30.15 | Katty | it does not work. |
02:30.17 | Katty | at all. |
02:30.28 | Katty | [TK]D-Fender: can you help |
02:30.53 | Samot | So you can't start it? |
02:30.56 | Samot | Does it give you errors? |
02:37.05 | Katty | drmessano: can you help? |
02:40.05 | Samot | Katty: What is the issue you are having? How is Asterisk not working? Is it not starting properly or is something else happening? |
02:41.17 | Katty | i'm not having any issues. |
02:41.18 | Katty | you can ignore me. |
02:42.23 | Samot | Uhm. OK. |
02:42.27 | Katty | i have been doing this for over 10 years |
02:42.35 | Katty | and i was a regular in this channel. |
02:42.44 | Katty | that line ^-- is my line. |
02:42.52 | Samot | OK. |
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03:47.05 | drmessano | Katty: Have u tried turning it off and on again? |
04:17.07 | lorsungcu | Samot: that was pretty good effort. A+ |
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04:38.04 | Kobaz | haxterisk |
04:39.01 | Samot | Thanks. |
04:39.05 | Samot | I try |
04:42.10 | Kobaz | Katty: yello |
04:42.15 | Kobaz | you're up late |
04:47.35 | Samot | Wow. Apparently my request for a lot of sauce was taken literally. https://usercontent.irccloud-cdn.com/file/WLuWSht6/irccloudcapture1343729156.jpg |
04:48.15 | Samot | Actually i said "All the sauces" meaning all types. But hell. |
04:50.43 | Samot | And another dozen packets at the bottom of the bag. |
04:50.53 | Samot | How much sauce does this dude think I'm going to use?! |
04:51.25 | lorsungcu | "All the sauces" |
04:53.48 | Samot | Haha. Thomas Lennon as Leo Getz. Awesome. |
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06:08.02 | drmessano | Weird |
06:08.23 | drmessano | Samot: Your Taco Bell sauces have Mexican on them too |
06:08.42 | drmessano | I would have thought English/French |
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06:14.26 | Samot | It's English and French. |
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06:14.46 | wyoung | Taco Bell is shit |
06:15.04 | Samot | Shut yo mouf. |
06:15.27 | wyoung | They don't make ceviche, and if they did it would be poisioniness |
06:16.58 | lorsungcu | they make XXL Grilled Stuft Burrito tho |
06:17.31 | lorsungcu | http://elzey.com/wp-content/uploads/2015/03/pdp_xxl_chicken_burrito.png |
06:17.36 | Samot | Oh |
06:17.38 | Samot | Shit. |
06:17.56 | wyoung | meh |
06:18.37 | Samot | https://usercontent.irccloud-cdn.com/file/I8LSw3kB/irccloudcapture1788741692.jpg |
06:18.48 | Samot | lorsungcu ^^^^ |
06:18.55 | Samot | Taco Bell has fries in Canada. |
06:19.05 | lorsungcu | is it just a fry? |
06:19.14 | Samot | Well that is what is left. |
06:19.17 | Samot | I was showing the bag. |
06:19.26 | lorsungcu | fry + cumin? |
06:19.37 | Samot | My bean burrito combo had fries with it. |
06:19.51 | lorsungcu | that makes me uncomfortable |
06:20.00 | Samot | Could have upgraded to a Fries Supreme. |
06:20.08 | lorsungcu | seems like they're trying to persuade me from stopping at BK on the way home |
06:20.35 | Samot | Well, it's Canada. |
06:20.40 | Samot | Fries are a big thing. |
06:20.47 | Samot | Even KFC does fries. |
06:21.40 | Samot | If you order KFC without Fries + Gravy here, you are a monster. |
06:21.56 | lorsungcu | we pretty well got rid of all/most KFC |
06:22.11 | Samot | Well there's only two in all of Winsdor. |
06:22.14 | Samot | Well there's only two in all of Windsor. |
06:22.56 | Samot | A&W doesn't do Coney Dogs.. |
06:23.03 | lorsungcu | whole town is named after cheap whisky |
06:23.11 | lorsungcu | wouldnt trust them to handle fast food right |
06:23.45 | Samot | Hiram Walker is here. |
06:23.50 | Samot | So yeah. |
06:25.43 | Samot | However, Little Caesar's and Domino's are treated properly here. As shitty fast food pizza that is mainly for US visitors and those wasted out of their minds. |
06:26.26 | Samot | It's like the Pizza! Pizza! chains here. They're basically the White Castle's. |
06:27.02 | lorsungcu | you heard about my white castle, right |
06:27.26 | lorsungcu | tim hortons took it over |
06:27.32 | Samot | Meh. |
06:27.43 | Samot | US Tim Horton's is frowned upon here. |
06:27.48 | lorsungcu | here too |
06:27.55 | lorsungcu | i want my WC back |
06:28.01 | Samot | They'll do it when they are there over DK. |
06:28.16 | Samot | But apparently, there is a difference. |
06:28.22 | Samot | In the coffee itself. |
06:28.27 | lorsungcu | i just realized the irony in that acronym |
06:29.29 | Samot | Well not the coffee grinds, beans themselves but the way it is made. |
06:29.34 | Samot | Mainly, the water. |
06:30.23 | Samot | But the creamer/milk as well. |
06:31.21 | Samot | That kind of stuff is regulated more over here. That whole health over profits things going on here. |
06:31.55 | Samot | So all the extra shit that gets added in diary in the US isn't allowed in Canada. |
06:32.19 | Samot | US milk does not pass the standards to be sold in Canada. |
06:33.05 | lorsungcu | you guys put it in bags |
06:33.11 | lorsungcu | i think it's us that doesnt let you in |
06:33.12 | lorsungcu | let's be real |
06:33.12 | Samot | Yup. |
06:33.17 | Samot | Stays fresher longer. |
06:33.25 | lorsungcu | we did it here for about a year |
06:33.33 | lorsungcu | decided it was whack |
06:33.33 | Samot | Hah, the US has not choice but to let me in. |
06:33.47 | Samot | It's three bags. |
06:34.05 | Samot | The milk stays fresher longer. |
06:34.14 | Samot | Because you don't expose it. |
06:34.20 | lorsungcu | i just dont drink milk because its disgusting |
06:34.53 | Samot | Milk is yummy. |
06:44.19 | [TK]D-Fender | <Samot> Could have upgraded to a Fries Supreme. <- about as Mexican ... as the rest of their menu.... |
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07:01.19 | Samot | Hah, no kidding. |
07:01.29 | Samot | I don't got to Taco Bell for "mexican" food. |
07:01.41 | Samot | s/got/go/ |
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07:14.30 | [TK]D-Fender | Go for the "alleged" cheese. Stay for the runs you'll have far faster than anything should ever be able to pass through your intestinal system like. |
07:14.58 | [TK]D-Fender | #iimmediatelyregretmydecision |
07:15.03 | [TK]D-Fender | an .... bed time.... |
07:15.06 | [TK]D-Fender | BBL |
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11:08.18 | samwierema | Good morning. Is there any way to trigger a 482 Loop detected with the ARI (or at all)? |
11:08.39 | wyoung | samwierema: Good evening |
11:25.01 | samwierema | I guess using PJSIP is a prerequisite for sending, judging from the source code |
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11:59.01 | DanQuinney | With cdr_adaptive_odbc is it possible to populate database columns (such as exten) with Asterisk variables such as ${exten} without having to add them to the dialplan? |
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12:31.07 | samwierema | What could be reason why a Comfort Noise frame automatically hangs up a two bridged channels? |
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13:29.52 | Samot | DanQuinney: No You still need to populate them. |
13:30.27 | DanQuinney | thought as much - thanks :) |
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14:39.48 | MacroMan | The ringing you hear when inviting. Is that generated by Asterisk or by the SIP device? |
14:41.35 | wdoekes | MacroMan: depends. if everything works well in the SIP world, it's the device closest to you that makes the "180 Ringing" SIP reply audible |
14:42.46 | MacroMan | wdoekes, OK thanks. I'm developing a softphone with js.sip and I was wondering if I needed to generated it myself. I didn't seem to get anything back from Asterisk sound wise until it was accepted |
14:43.07 | wdoekes | however, there are cases when a "183 Progress" message is sent, in which case that device creates an RTP stream with the ringing sound |
14:43.32 | wdoekes | indeed, that works as intended |
14:44.51 | MacroMan | OK thanks. Just found a Ringing() application that I'll try. |
14:45.21 | DanQuinney | sorry guys, another question, I've got the following in my dialplan; http://pastebin.com/uiguvpU9 |
14:45.55 | DanQuinney | but getting the following error; [2017-02-16 13:52:10] WARNING[10535][C-0000001c]: pbx.c:2864 pbx_extension_helper: No application 'CDR' for extension (ast13-accgosub, s, 1) |
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14:47.37 | MacroMan | DanQuinney, I don't think CDR is a valid dialplan application, I can't find it on the wiki |
14:48.19 | DanQuinney | it works everywhere else in my dialplan |
14:49.19 | MacroMan | DanQuinney, I'm afraid I can't help any further. I've not used cdr yet |
14:50.54 | file | it's a dialplan function |
14:50.58 | file | so you have to use the Set application |
14:51.06 | file | Set(CDR(exten)=${EXTEN}) |
14:51.14 | file | same for CHANNEL(accountcode) |
14:51.23 | DanQuinney | thanks file ! |
14:52.16 | DanQuinney | works like a charm! |
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15:35.25 | MacroMan | Anyone know where the ringing sound in Asterisk is stored? |
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15:35.35 | MacroMan | In a typical linux install |
15:35.48 | MacroMan | It's not with sounds |
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15:43.08 | newtonr | MacroMan, As far as I am aware, all of the sounds are in the sounds directory. Any other sounds you hear are likely generated in realtime from Asterisk or on the phone itself. Or passed through inband from something on the far end. |
15:45.28 | MacroMan | I think it must be generated, I can't find it anywhere |
15:45.39 | igcewieling | Asterisk either generates the ring internally or the phone generates the sound. |
15:45.54 | igcewieling | Why do you need to know? |
15:46.54 | MacroMan | Unless the dialplan answers the call, I can't hear the dialtone. But then my softphone thinks that the call is connected, which it isn't |
15:47.17 | igcewieling | DanQuinney: you need to download the LATEST Asterisk and check the UPGRADE*.txt files so you know what things people tell you which have no relevance to your version of Asterisk |
15:47.23 | MacroMan | I wanted to *steal* the sound file to use in my softphone |
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15:47.53 | igcewieling | that makes no sense at all. |
15:48.04 | igcewieling | do you mean dialtone or ring tone? |
15:48.17 | MacroMan | Sorry, ringtone |
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15:48.33 | igcewieling | use the Ringing or Playtones applications and be done with it. |
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15:49.31 | MacroMan | Which only work once the call is answered. It's fine, if I can't get the file from Asterisk I'll try and find one online |
15:49.41 | file | there is no sound file for ringing |
15:50.10 | file | Asterisk has a tone generator which generates the various tones if they are needed |
15:50.26 | MacroMan | Ah OK. |
15:50.36 | igcewieling | file: generates them in SLN, then transcodes to the call's codec? |
15:50.41 | file | yes |
15:55.14 | MacroMan | Ah found indications.conf which has tone frequency information. cool |
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16:00.41 | lpl | Hi everybody, If I set congestion to no in cdr.conf what disposition value will be put instead, empty or failed ? |
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16:04.58 | igcewieling | I assume it doesn't generate a CDR |
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16:05.48 | igcewieling | check the notes for unanswered=no |
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16:07.57 | lpl | The note says: "If this option is set to "no", then those log entries will not be created. Unasnwered Calls which get offered to an outgoing line will always receive log entries regardless of this option, and that is the intended behaviour. |
16:09.16 | lpl | but my question is what disposition value the log entry will get ? NULL is case of DB/empty in csv or just a generic FAILED ? |
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16:10.15 | lpl | I guess I can simulate an unanswered call and check, if unanswered and congestion are treated same way |
16:10.20 | igcewieling | "those log entries will not be created." <--- says to me there is no CDR for that call. |
16:10.40 | igcewieling | it would be as if the call never happened. Seems rather silly to me. |
16:11.05 | lpl | yes but "Unasnwered Calls which get offered to an outgoing line will always receive log entries" |
16:11.53 | igcewieling | that part is a bit confusing. |
16:12.36 | lpl | so as I understand any outgoing call unanswered or congestion-ed(per say) will have an entry regardless of the configuration. |
16:13.04 | lpl | then my question is: What disposition value will this entry have. |
16:14.02 | igcewieling | Since the docs are a bit unclear, I suspect you will have to test it to be sure. |
16:14.19 | igcewieling | On my systems I log everything and sort it out in post processing. |
16:15.00 | igcewieling | Thankfully we use our carriers' CDRs for billing so our own CDRs are not critical |
16:16.05 | MacroMan | What happened to asterisk version 2 through 9? |
16:16.29 | MacroMan | I assume versioning was changed |
16:17.55 | Samot | They dropped the 1. part of it. If you want to look at it that way. |
16:17.56 | igcewieling | yes. |
16:18.00 | Samot | 1.8 to 10. |
16:18.04 | Samot | So 8 to 10 |
16:18.09 | newtonr | http://blogs.digium.com/2011/07/21/the-evolution-of-asterisk-or-how-we-arrived-at-asterisk-10/ for fun historical reading |
16:19.33 | MacroMan | THanks |
16:19.57 | lpl | ok thanks |
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16:51.08 | nickgaw | Hi, I have asterisk 13.9.1 is that version still current or should I upgrade? |
16:51.44 | file | The current released version of Asterisk 13 is 13.14.0, released 3 days ago. |
16:57.26 | nickgaw | As I am getting started configuring this new system and really have made no changes can I just reinstall the newer version over the older version and would the configure.cache file help things quicker or should I run make uninstall first in the old sources before starting the new installation? |
17:00.13 | igcewieling | nickgaw: build in a seperate directory, install over what is already instyalled. |
17:00.49 | *** join/#asterisk yokel (~yokel@unaffiliated/contempt) |
17:02.31 | *** join/#asterisk Samael28 (~Samael28@176.104.51.146) |
17:16.07 | *** join/#asterisk jkroon (~jkroon@154.73.32.14) |
17:17.02 | nickgaw | I might be in the process of looking for a new hosting company as Digitalocean has no phone support should I ever need it are there good asterisk suggested hosting companies? |
17:17.34 | *** join/#asterisk shootbird (~quassel@beepbeep.serverpit.com) |
17:24.46 | Samot | Well most VM hosting is the same. |
17:25.02 | nickgaw | so with no phone support? |
17:25.03 | igcewieling | In my experience people who want hosted also want cheap which does not usually provide good phone support. |
17:25.30 | Samot | What do you need? |
17:25.36 | Samot | In regards to support? |
17:26.39 | igcewieling | The company I work for provides some phone support for our hosted service, but that seems mainly used to manage customer expectations after our sales rep promises them everything. |
17:26.43 | nickgaw | Easy way to reload the server if I need to as I am totally blind and the Digitalocean control pannel is not the best accessible with screen readers and I have written them with ots of resources to fix the issue and they have done nothing to fix the problem. |
17:27.05 | Samot | "Reload the server"? |
17:27.13 | Samot | As in the ISO? |
17:27.32 | Samot | Ahh. |
17:27.36 | nickgaw | There control pannel use to be much more accessible as well as change sizes should I wish to if I mess up and want to start over reload the system. |
17:28.37 | igcewieling | Ah, a hosted virtual machine, not a hosted phone service? |
17:29.07 | Samot | Right but if I'm understanding this right. "Totally blind" in this case is literal. |
17:29.09 | nickgaw | I don't want to pay money for hosting if the company won't listen to my needs does hosted asterisk services exist? |
17:29.32 | Samot | So the UI is having issues being handled by the screen reader. |
17:29.38 | Samot | Is that correct, nickgraw? |
17:31.17 | nickgaw | My computers have text to speech software installed but only if the pages have good accessibility features like properly labeled controls and alt texts in the <img> html tags and Digitalocean |
17:31.31 | Samot | nickgaw: Here's the downside. |
17:31.41 | nickgaw | yes the Digitalocean interface is not usable with screen readers. |
17:31.57 | Samot | Even if phone support was offered, what you are asking for would be considered "out of scope" |
17:32.25 | nickgaw | just to ask them to issue a server reload would be out of scope? |
17:32.34 | Samot | Yes. |
17:32.44 | Samot | Because it's meant to be all you. |
17:32.48 | Samot | That's how it's designed. |
17:32.53 | nickgaw | Are there asterisk hosting services that exist? |
17:33.03 | Samot | Because that's a service. |
17:33.15 | Samot | Someone said "Yeah, I'll add this to my services and deal with it" |
17:33.21 | Samot | Like I do. |
17:34.09 | nickgaw | I am not talking about reloading asterisk I can compile from source just fine but like where on Digitalocean you can reload the droplet having them have that service if they had phone support that you would say not be in scope with their service? |
17:34.37 | *** join/#asterisk salviadud (~ralfalfa@189-211-190-134.static.axtel.net) |
17:34.38 | Samot | Right, when you said "reload the droplet/server" |
17:34.49 | Samot | You mean install the ISO or a snapshot... |
17:35.07 | nickgaw | however Digitalocean does things like a fresh installation. |
17:35.16 | Samot | That's what snapshots are for. |
17:35.27 | Samot | You can fire up an instance from a snapshot. |
17:36.03 | nickgaw | I want to restart from scrtch as this asterisk droplet I got it just for asterisk nothing else. |
17:36.06 | Samot | So you create a VM instance with Ubuntu on it. You install Apache, Asterisk, Postfix, etc, etc ,etc |
17:36.14 | Samot | You take a snapshot. |
17:36.22 | Samot | You can now load a new VM with that snapshot. |
17:36.32 | Samot | OK. |
17:36.44 | Samot | So destroy the instance and create a new one. |
17:36.52 | Samot | OR just create a new one. |
17:37.16 | nickgaw | true but currently I want to go back to the default nothing installed. I understand the idea of snapshot and like the idea of it but not currently as I have messed around with the system to much. |
17:37.28 | Samot | So create a new droplet |
17:37.42 | Samot | Yes, you'll have to install everything again. |
17:37.53 | Samot | But that's "scratch" or "default" |
17:38.24 | nickgaw | the only thing I installed worth my useage is asterisk nothing else. |
17:38.34 | nickgaw | so will lose nothing. |
17:39.03 | Samot | I'm still not seeing what the "support" issue is. |
17:39.11 | Samot | You want to start over with a fresh droplet. |
17:39.15 | nickgaw | yes |
17:39.16 | Samot | Create one. |
17:39.32 | Samot | Or destroy your current one. |
17:39.35 | Samot | Create a new one. |
17:39.38 | nickgaw | so get rid of my current one and make a new one? |
17:39.45 | Samot | Or you just make a new one. |
17:39.54 | Samot | DigitalOcean doesn't care how many droplets you have. |
17:39.57 | Samot | You pay for each of them. |
17:40.58 | Samot | The only support a VM host will provide is for the VM nodes, networking, IPs etc. |
17:40.59 | nickgaw | yes if the interface were fully usable I could do this on my own if they would either fix their interface I could do this on my own or if they had phone support I could call them and explain what I wanted and they could just access my account and reload it or create another one for me. |
17:41.13 | *** part/#asterisk Sean-Der (~Sean-Der@siobud.com) |
17:41.14 | Samot | nickgaw: Don't take this the wrong way. |
17:41.22 | Samot | The only issue is your impairment. |
17:41.31 | Samot | I use DigitalOcean. |
17:41.37 | igcewieling | nickgaw: most "asterisk hosting services" don't give you access to the server, since it also hosts other clients. |
17:41.40 | Samot | Creating a droplet takes 3 minutes if that. |
17:41.55 | Samot | This is nothing with Asterisk. |
17:41.59 | nickgaw | understand your point. but should the company be owanting to do the right thing and make their interface usable to everyone? |
17:42.09 | igcewieling | exactly. he should stop saying "asterisk hosting service": |
17:42.29 | Samot | nickgaw: The answer would be, you should have someone on your team. |
17:43.06 | Samot | The amount of sole proprietors who are blind and do VM hosting... |
17:43.16 | Samot | Is low. |
17:43.19 | nickgaw | Do companies exist where asterisk is preinstalled and I just set it up for my needs like linking it to a sip company rather then buying a hosting company where I have to set it up manually I am ok with either method? |
17:43.28 | Samot | Yes. |
17:43.33 | Samot | There are companies that do this. |
17:43.38 | Samot | But you are limited. |
17:44.19 | nickgaw | Can you suggest any good ones to look at and do they offer shell access or are they using web interfaces? |
17:44.20 | Samot | Access, privileges, what you can and can't do are up to them. |
17:44.27 | Samot | I can't. |
17:44.44 | Samot | They exist. |
17:44.58 | Samot | Well, pure Asterisk...not sure. |
17:45.04 | Samot | FreePBX, yes. |
17:46.05 | nickgaw | understandable about the limitations I am ok with an interfaceif I want custom work done like special recording setups like mixing each party in a stereo file where one person is on one channel do any of the companies do this for fees? |
17:46.36 | [TK]D-Fender | yes, they are called "consultants" |
17:46.41 | Samot | ^^^ |
17:46.44 | Samot | You hire somone. |
17:46.52 | igcewieling | If you pay enough you can find a company do to almost anything for you. You are not going to find it cheap. |
17:47.06 | [TK]D-Fender | The hostt is ONE guyy. TThe guy doing CUSTOM work for you is another |
17:47.35 | igcewieling | Seems like a lot of hassle, hosting your own server will give you total control. |
17:48.22 | Samot | nickgaw: You are better just hiring someone to do this for you. You don't need to move hosts. |
17:48.22 | nickgaw | understand about different people and that is fine I do have the fourth version of the asterisk book but that talks about the version 11 that is outdated now or do lots of those things still apply? |
17:48.49 | Samot | The core basics haven't changed. |
17:48.53 | Samot | Dialplan, etc. |
17:49.13 | nickgaw | what about IVR and conferencing? |
17:49.21 | igcewieling | nickgaw: all the same. |
17:49.43 | nickgaw | What is different in version 13 from 11 in terms of features? |
17:50.08 | igcewieling | nickgaw: all that information is available in the UPGRADE*.txt file |
17:51.01 | nickgaw | As I am just starting out I never have read that document but now you bring it up I should do so from the books point of view. |
17:51.23 | igcewieling | that file is included in the asterisk source code you downloaded and installed on your VM. |
17:51.38 | nickgaw | I have that file. |
17:51.45 | nickgaw | I just have never read it. |
17:51.50 | igcewieling | from asterisk 13? |
17:52.40 | nickgaw | yes there are lots of upgrade files to read. would the git repository have a newer version of that file? |
17:52.59 | igcewieling | There are only a few to read. |
17:53.07 | igcewieling | but you need to read all of them, |
17:53.28 | nickgaw | should I read all of them or just the main ones? |
17:53.37 | nickgaw | like the API changes? |
17:53.49 | igcewieling | "just the main ones"? I said UPGRADE*.txt. That |
17:54.02 | nickgaw | have it |
17:54.14 | igcewieling | There is more than one. |
17:54.15 | [TK]D-Fender | <nickgaw> What is different in version 13 from 11 in terms of features? <- 11 is no longer supported |
17:54.26 | [TK]D-Fender | first difference. |
17:54.38 | igcewieling | Asterisk 11 will continue to get security updates for years |
17:54.39 | nickgaw | good one to make note of. |
17:54.46 | [TK]D-Fender | There are many other substantial changes including the introduction of a completely separate SIP channel driver |
17:54.53 | nickgaw | but I would always use the latest stable version. |
17:55.08 | [TK]D-Fender | The abstraction of RTP vs signalling code, and a whole pile of other stuff |
17:55.15 | nickgaw | the pjsip one? |
17:55.40 | [TK]D-Fender | igcewieling, Incorrect |
17:55.42 | [TK]D-Fender | 11.x |
17:55.42 | [TK]D-Fender | |
17:55.42 | [TK]D-Fender | LTS |
17:55.42 | [TK]D-Fender | |
17:55.42 | [TK]D-Fender | 2012-10-25 |
17:55.43 | [TK]D-Fender | |
17:55.45 | [TK]D-Fender | 2016-10-25 |
17:55.47 | [TK]D-Fender | |
17:55.49 | [TK]D-Fender | 2017-10-25 |
17:55.52 | [TK]D-Fender | it dies this OCTOBER |
17:55.57 | [TK]D-Fender | no more sec fixes |
17:56.00 | [TK]D-Fender | Game over |
17:56.04 | igcewieling | nothing dies. Its just that people don't want to support it. |
17:56.14 | [TK]D-Fender | Nobody is supporting it after |
17:56.26 | [TK]D-Fender | Unless you want to start a company offering services |
17:56.41 | [TK]D-Fender | because the clientt based doesn't warrant putting real resources behind it |
17:56.45 | [TK]D-Fender | We all move on |
17:57.11 | igcewieling | [TK]D-Fender: I can live with the security issues since I don't feel like upgrading 70+ asterisk boxes. If I managed just one or two boxes, then I might agree with you. |
17:57.22 | nickgaw | yes I agree and would not start out with something that old anyway I always start out with the newest stable version. |
17:57.32 | [TK]D-Fender | igcewieling, And what are you on now? |
17:57.38 | igcewieling | Heck we even have one server with 1.8 on it. |
17:57.52 | nickgaw | that is dead now. |
17:58.02 | [TK]D-Fender | well your company should have a 5 year plan to make sure they aren't left in the dust |
17:58.05 | igcewieling | almost everything is updated to Asterisk 11, except for our hosted server which doesn't support anything more recent than Asterisk 1.8 |
17:58.09 | *** join/#asterisk Demon_VoIP (~demon@109.60.222.253) |
17:58.16 | [TK]D-Fender | waiting till the branch you are already on is DEAD is a dumb business model |
17:58.23 | igcewieling | [TK]D-Fender: go convince our customers to pay for it. |
17:58.37 | [TK]D-Fender | You always pay, it's a question of how. |
17:58.48 | igcewieling | not. my. problem. |
17:59.09 | [TK]D-Fender | You support those boxes.. technically it sounds like itt. |
17:59.14 | nickgaw | Just wondering what is the first version of asterisk that was ever released? |
17:59.20 | [TK]D-Fender | So as long as you don't run into issues that's whatt luck is for |
17:59.25 | [TK]D-Fender | The moment you cross that line.... |
17:59.31 | [TK]D-Fender | well should have planned earlier I guess |
17:59.34 | [TK]D-Fender | Roll tthe dice |
17:59.41 | igcewieling | [TK]D-Fender: that's the problem. |
18:00.00 | igcewieling | the support nightmare I expect Asterisk 13 to be. |
18:00.22 | nickgaw | very strange that customers would want 1.8 or do they not know that it is dead? |
18:00.28 | igcewieling | But it doesn't really matter. Unless someone pays us to upgrade their Asterisk box, it won't get done. |
18:00.48 | igcewieling | nickgaw: I said we only had one 1.8 server. |
18:01.13 | [TK]D-Fender | <igcewieling> the support nightmare I expect Asterisk 13 to be. <- we both know that's just paranoia :p |
18:01.47 | igcewieling | [TK]D-Fender: No, we don't. Supporting Asterisk 13 will require rewriting some of our internal management scripts. |
18:01.47 | [TK]D-Fender | 13 is LTS. it's been out for 1.5 YEARS |
18:01.48 | nickgaw | Do you offer hosting of asterisk or do work either of you and what prices do you charge? |
18:02.22 | [TK]D-Fender | igcewieling, Sine you won't touch 14 you're puttting everything off to the point where instead of incremental changes you may have to make MORE later. |
18:02.27 | igcewieling | nickgaw: we offer hosted phone service. We do NOT offer hosted virtual machines. |
18:02.33 | [TK]D-Fender | And bigger ones that if you did it in steps |
18:03.12 | nickgaw | Does your company have a web site I can look at? as a hosted service might be best for my needs? |
18:03.34 | igcewieling | http://nyigc.com/ |
18:03.54 | igcewieling | You'd need to sign a contract and talk to a sales rep. |
18:04.00 | *** join/#asterisk robmal (r@wporzo.pl) |
18:04.19 | igcewieling | Then schedule install of the the switches and phones at your location. |
18:04.32 | *** join/#asterisk tuxd00d (~tuxd00d@ip68-106-11-24.ph.ph.cox.net) |
18:05.26 | salviadud | If I'm going to do a fresh install of a analogue 4-line pbx with a couple of sip phones at the receiving end, which version should I try? |
18:05.30 | igcewieling | Our upgrades from 1.4 to 1.8 were hell. never again. |
18:05.31 | nickgaw | so it is not a service where I just link up sip phones to it and just use them? |
18:05.47 | salviadud | Has dahdi.conf and sip.conf changed that much? |
18:05.51 | igcewieling | nickgaw: We have a few, but they have to be a big customer. |
18:07.12 | igcewieling | Large customers always want the PBX to be on-site not some sort of hosted thing. |
18:07.27 | nickgaw | so they would not want a small system with around 4 sip phones? |
18:08.13 | igcewieling | nickgaw: They don't want to pay the prices for that. |
18:08.39 | Kobaz | what the retarded hippy crap is this |
18:08.52 | igcewieling | I think our hosted seats are about $15/month/phone, I think they are leased to the customer. |
18:08.56 | Kobaz | level3 is sending us calls for DIDs that are not part of our circuit |
18:09.06 | nickgaw | I was trying to find a ccompany to help out with my small asterisk service. |
18:09.18 | Kobaz | nickgaw: what are you trying to do? |
18:09.56 | igcewieling | Kobaz: what does your asterisk do when you get a call like that? |
18:10.01 | Kobaz | umm |
18:10.06 | Samot | [TK]D-Fender: It's called "Luck Support" |
18:10.06 | Kobaz | it looks like it's rejecting a call |
18:10.14 | igcewieling | 404, I presume. |
18:10.26 | nickgaw | setupa small asterisk system for my house as we had to port our phone numbers when we moved so currently have our sip company we host with forward to our cell phones but we can't call back threw our house numbers. |
18:10.38 | igcewieling | We answer the call, play an error message, than hang up. |
18:10.50 | Kobaz | igcewieling: well yeah we send a 404 back |
18:10.53 | Kobaz | but like umm, what's up with that |
18:11.02 | Kobaz | why would you get a call on a PRI for a number that you dont own? |
18:11.27 | Kobaz | we send a 404 and then the adtran ta904 isdn-ifys it |
18:11.28 | igcewieling | Kobaz: idiocy? someone in sales forgot to tell anyone they ported a bunch of numbers? |
18:11.53 | Kobaz | probably like cause 21 |
18:12.11 | Kobaz | oh, and level3 also says they can't put callerid name on an 800 number |
18:12.18 | igcewieling | We don't send back a 404 because far too often someone forgot to tell someone else to input the number into our GUI. |
18:12.19 | Kobaz | so they just closed the ticket |
18:13.19 | igcewieling | Customer get surprisingly upset when callers start getting "the number you called is disconnected" |
18:13.45 | *** join/#asterisk samwierema (~samwierem@82.169.167.198) |
18:13.46 | Samot | Yeah.. |
18:13.52 | nickgaw | that happened to us when we forgot to enter in all of our cell phones into the sip comany site. |
18:13.59 | igcewieling | that's why we don't simply send back a 404 |
18:14.12 | Samot | Kobaz: Most carriers don't dip on toll free. |
18:14.40 | igcewieling | toll free numbers always point to a non-toll free. put the CID name service on that and see. |
18:14.59 | igcewieling | With SIP that rule is not correct 100% of the time, but close enough. |
18:15.09 | nickgaw | Does asterisk support 900 or 976 numbers directly in other words they would enter in their credit card number into asterisk rather then the provider that hosts the number? |
18:15.15 | Samot | Oh there a toll free LIDB |
18:15.22 | Kobaz | of course there is |
18:15.24 | Samot | But it costs more. |
18:15.28 | Kobaz | yeah, many carriers dip CNAM on TF |
18:15.41 | Kobaz | all my carriers i work with do cnam on tf |
18:15.56 | igcewieling | Kobaz: the cname service is not on the ring to number? |
18:16.05 | Kobaz | no, why would it be |
18:16.16 | igcewieling | because that's where the call comes from. |
18:16.16 | Kobaz | when you dial out. you pulse out 800.... as your callerid |
18:16.37 | Kobaz | you don't set the local did for callerid or ani, so who is going to have the local did at the far end to dip into? |
18:16.38 | igcewieling | TF 1-800-555-6789 -> 12129182222 -> SIP server |
18:16.43 | Kobaz | on the inbound yes |
18:16.49 | igcewieling | ah, OUTBOUND. |
18:16.50 | Kobaz | but that's not the topic |
18:16.51 | Kobaz | yeah |
18:17.07 | salviadud | is version 11.25 still recommended? |
18:17.17 | salviadud | I'm gonna wing it with gentoo... |
18:17.28 | igcewieling | salviadud: I recommend it. Others do not. |
18:17.31 | Samot | L3 needs to submit that to a LIDB. |
18:17.43 | Kobaz | yeap |
18:17.49 | Samot | They may not do that |
18:17.50 | Kobaz | they say "we dont do that" and closed the ticket |
18:17.56 | salviadud | The last version I used was 1.6, lol |
18:18.50 | nickgaw | Can I ask a none asterisk question here? |
18:19.15 | Kobaz | nickgaw: 900 numbers? umm |
18:19.16 | igcewieling | nickgaw: you have been all day. |
18:19.48 | Kobaz | many carriers block 900 numbers these days |
18:20.16 | Kobaz | nickgaw: are you setting up something to collect card numbers and scam people? I hope not |
18:21.07 | nickgaw | good point as I know that lots of them are not the best content I was thinking of a computer phone training service where users could call to the number to start the billing after they enter in their credit card number but I guess I would not need a 900 number for that. |
18:23.25 | nickgaw | How can I find a good updted list of asterisk workers I could pay for services? |
18:23.28 | Samot | Not at all. |
18:23.39 | Samot | Considering that the 900 is charged by the carrier. |
18:23.48 | nickgaw | good point. |
18:23.57 | Samot | If you have ATT and call a 900 number, ATT charges you. |
18:24.19 | Samot | Then they keep a portion of that charge and the rest goes to the 900 owner. |
18:24.23 | nickgaw | do the companies who host the 900 number charge or get anything out of it? |
18:24.32 | nickgaw | yes |
18:24.37 | Samot | That's how. |
18:24.46 | Samot | The carrier bills, keeps a portion.. |
18:24.53 | Samot | Gives the rest to the owner of the 900 number. |
18:26.53 | Kobaz | nickgaw: what's your budget |
18:27.14 | Kobaz | nickgaw: my company build a credit card system to handle debt collections and we charged $18,000 |
18:27.27 | igcewieling | I see both AT&T and Verizon have both ended 900 number service. |
18:27.47 | Kobaz | igcewieling: it's dieing... too much toll fraud potential (and actual toll fraud) |
18:27.50 | Samot | I'm not sure how "over the phone" computer training is going to work.. |
18:28.00 | nickgaw | Probably around $300 for a small home based asterisk system. |
18:28.02 | igcewieling | Kobaz: yup. good riddence. |
18:28.05 | Kobaz | Samot: yeah computer training is more of a visual thing |
18:28.15 | Kobaz | nickgaw: yeah good luck |
18:28.26 | Kobaz | nickgaw: professional development is $100+ an hour (we charge $145/hr) |
18:28.34 | nickgaw | I am totally blind so training blind people on screen reader uses does not require vision. |
18:28.42 | Kobaz | nickgaw: $300 will cover your planning session |
18:29.08 | Kobaz | nickgaw: sorry to hear that, maybe you can find a developer who will work for a charity, if you set up as a non-profit company |
18:29.59 | *** join/#asterisk tuxian (~tuxian@igilmour.plus.com) |
18:30.41 | Kobaz | nickgaw: this is all possible to do with asterisk, it either costs time (do it yourself) or money to pay for development, and development is never cheap |
18:30.44 | nickgaw | will I could probably pay more I am just researching now. currently I am trying to set up my house with a small asterisk system with sip phones does your company charge just by the hour or do they charge flat rates? |
18:30.53 | Kobaz | and if you *do* find a cheap developer, you get what you pay for, generally |
18:31.34 | Kobaz | nickgaw: hourly for something like that. or they might spec out a project for this and say, okay component A is going to cost $5,000, component B is going to cost $7,000... or whatever |
18:32.19 | nickgaw | what about just for the asterisk extension setup and stereo call recording feature how much would that cost? |
18:32.32 | nickgaw | using mixmonitor |
18:32.41 | Kobaz | basic introduction setup, you could get by with $300 |
18:32.56 | Kobaz | if you do enough research, you can do that sort of thing yourself with a day or two of learning |
18:32.56 | Samot | Just hire someone. |
18:32.59 | nickgaw | could I find it cheaper? |
18:33.04 | Samot | Yes. |
18:33.07 | Samot | Hire a person. |
18:33.24 | Samot | Who's hourly isn't covering the overhead of the business in the cost. |
18:33.31 | nickgaw | Who can I hire to do this do any of you do this work? |
18:33.52 | Kobaz | well. you've asked in here, and no one has responded with an offer that I know of so far |
18:34.05 | Kobaz | so next step is searching outside the box, try rentacoder.com or something similar |
18:34.14 | Kobaz | honestly it's too small of a job for my company |
18:34.49 | *** join/#asterisk friedrich (~friedrich@aextron.de) |
18:34.58 | Kobaz | unless you could throw $10,000 to $20,000 building a platform, most professional shops wouldn't touch it |
18:35.07 | Samot | I generally don't solicit in community rooms. |
18:35.08 | Kobaz | so you're going to need an individual developer |
18:35.13 | Kobaz | yeah, that too |
18:35.34 | Kobaz | #asterisk irc is more like, do it yourself type stuff, "how do i build voicemail" |
18:35.36 | nickgaw | do you personally do that type of work or just threw your company and I understand about the job being to small what is your companies web site so I can take a look at it for future use? |
18:35.53 | Kobaz | but no one is going to hand hold you unless you also put in the effort |
18:36.04 | Kobaz | nickgaw: private message |
18:36.56 | Kobaz | help on irc, is generally, "hi my computer has problem X, has anyone else seen this, can you point me in a direction to fix this" |
18:38.03 | Kobaz | i completely respect and understand that being blind is a major blocker to doing many of these things yourself |
18:38.37 | Kobaz | maybe you might want to find an investor who is willing to fund a computer help endeavor such as this. |
18:40.20 | Kobaz | and there's always kickstarter and gofundme |
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18:41.38 | Kobaz | it's an interesting project |
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18:42.36 | nickgaw | Would digiaum work for me on this project? |
18:43.29 | Kobaz | it's worth a shot to ask, but again, it's going to cost something |
18:44.21 | nickgaw | understand about the cost that is not would I am wondering about currently I am trying to find people who are wanting to first help me out and like to research prices. |
18:44.36 | Kobaz | and that something is not going to be a few hundred |
18:44.37 | Kobaz | yeah |
18:44.57 | Kobaz | digium will probably recommend you to a local partner |
18:45.06 | nickgaw | that is fine. |
18:45.59 | Kobaz | the best way to find willing people, is to put out a realistic budget |
18:46.14 | Kobaz | you can't say build me a house for $1000 and have any kind of serious offers |
18:46.27 | Kobaz | so, come up with what you truly can afford, and then you can search for someone in that price range |
18:46.47 | nickgaw | For a small home setup with using mix monitor to have the ability to stereo record calls when needed what would that cost? |
18:47.01 | Kobaz | yeah, that sort of stuff, you can definitely get someone to work on |
18:47.08 | Kobaz | that would be in your $300 range |
18:47.26 | Kobaz | i did mention that earlier... but yeah, to get started, you can piece it together |
18:47.47 | nickgaw | I am just guessing on the $300 are there places for hire of asterisk workers where I can post something to get offers? |
18:47.59 | Kobaz | and also, if you do have the capability of doing some administration yourself, you can gather materials and learn how to do it |
18:48.36 | Kobaz | rentacoder.com would be a good place to start, there's also the asterisk-biz mailing list |
18:49.06 | nickgaw | I am ok with learning myself and am pritty good at it my main point is explaining to callers why they could not get threw because I was messing with the phone system and broke things which they would not be able to fix it. |
18:49.27 | Kobaz | doing MixMonitor would be a matter of installing asterisk, setting up some phones, and this sort of thing is covered in various books |
18:50.16 | Kobaz | ~asteriskbook |
18:50.22 | Kobaz | i think that's the command? |
18:50.27 | Kobaz | !asteriskbook |
18:50.32 | Kobaz | mmm |
18:50.37 | nickgaw | I have the asterisk book fourth version in electronic format. |
18:50.44 | Kobaz | okay yeah, that's the best starting point |
18:51.32 | robmal | ~book |
18:51.32 | infobot | Asterisk: The Definitive Guide, 4th Edition (ISBN 1-4493-3242-0) available at http://oreilly.com/catalog/0636920025894 - Asterisk: The Definitive Guide is released under a Creative Commons License (http://creativecommons.org/licenses/by-nc-nd/3.0/us/) and a version is available for reading online at http://www.asteriskdocs.org/ or see ~buybook |
18:51.45 | nickgaw | that book does not really talk about everything I need yes it talk about extensions but some about mix monitor. |
18:52.02 | nickgaw | ~mixmonitor |
18:52.04 | Kobaz | MixMonitor is really basic. You just call it from your dialplan, and it records |
18:52.26 | nickgaw | ~MixMonitor |
18:52.37 | Kobaz | not every term is in the bot |
18:53.06 | nickgaw | can it also do the stereo mixing where one person is on one side of the call and the other person is on the other side of the call? |
18:53.32 | Kobaz | MixMonitor does not |
18:53.34 | Kobaz | Monitor does |
18:53.52 | Kobaz | but Monitor also behaves badly when you have a high server i/o load |
18:53.59 | nickgaw | so it could do my stereo mixing and recording for me? |
18:54.16 | Kobaz | MixMonitor automatically records callers into a single mixed channel |
18:54.29 | Kobaz | Monitor can record individually |
18:58.27 | nickgaw | Would comming back later and asking about hiring an asterisk person be the best thing to do or are there directories of people to do this? |
19:00.07 | Kobaz | try the asterisk-biz mailing list |
19:00.18 | Kobaz | http://forums.asterisk.org/viewforum.php?f=17 |
19:00.43 | Kobaz | you can ask here, but we're mostly people who ask for help and offer help for random issues (not large projects) |
19:01.04 | nickgaw | I did not know about that list that might be what I need are posts archived so once my job is complete I can remove it? |
19:02.00 | Kobaz | http://lists.digium.com/mailman/listinfo/asterisk-biz |
19:02.04 | Kobaz | there's the subscribe link |
19:02.16 | Kobaz | there is no removal |
19:02.28 | Kobaz | posts to the list are mirrored/copied everywhere |
19:02.30 | Kobaz | it's a public mailing list |
19:02.39 | nickgaw | so just a follow up to my message saying it is finished. |
19:02.46 | Kobaz | well yeah |
19:20.16 | *** join/#asterisk shootbird (~quassel@beepbeep.serverpit.com) |
19:39.19 | Demon_VoIP | [2017-02-16 22:31:33] ERROR[5322] res_pjsip.c: Error 171005 'Missing route set (for tel: URI) (PJSIP_ENOROUTESET)' sending OPTIONS request to endpoint srv_d649 |
19:39.19 | Demon_VoIP | [2017-02-16 22:31:33] ERROR[5322] res_pjsip/pjsip_options.c: Unable to send request to qualify contact sip:sip.telphin.com |
19:39.32 | Demon_VoIP | is this misconfiguration or? |
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19:54.07 | Bumbaa | Hello |
19:54.40 | Bumbaa | I got the callback module from freePBX but it seems that there is something wrong in the dialplan causing to show unknown on the agent phone when the clients gets called back, |
19:55.09 | Bumbaa | I am wondering how can I set a global variable so I can uses variables between context. |
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21:54.10 | djadk | Hi guys Im getting this error when I create a new account on Asterisk |
21:54.10 | djadk | Error IAX 29 - Registration Refused |
21:54.16 | djadk | any help please? |
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