| 00:00.27 | apb1963 | ok now it doesn't register locally |
| 00:00.40 | drmessano | ..... |
| 00:00.46 | apb1963 | drmessano, no, nobody put any random numbers anywhere. |
| 00:01.05 | drmessano | 18:58:57 <apb1963> Hmm... I think I only put it in after it wasn't working. Not sure.. but I'll nuke it and go test again... soon as the phone recharges:) |
| 00:01.17 | apb1963 | Yes? And? |
| 00:01.41 | drmessano | Ok I'm done |
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| 00:01.59 | apb1963 | I know, it's a tough one. |
| 00:02.05 | drmessano | No it's not |
| 00:02.10 | apb1963 | Clearly, it is. |
| 00:02.13 | drmessano | You just fucking with things |
| 00:02.23 | drmessano | We told you how to fix it |
| 00:02.30 | apb1963 | No... I'm not. And I told you what I did and the result. |
| 00:02.37 | apb1963 | You refuse to accept it. |
| 00:02.39 | apb1963 | I can't help that. |
| 00:02.40 | drmessano | Remove the with |
| 00:02.42 | apb1963 | Facts are facts. |
| 00:02.44 | drmessano | Remove the Auth |
| 00:02.48 | drmessano | Remove the auth |
| 00:02.54 | apb1963 | I did.. It stopped registering at all. |
| 00:02.55 | drmessano | Log says you're a liar |
| 00:03.00 | apb1963 | ugh |
| 00:03.22 | apb1963 | I JUST REMOVED IT. I COULD NOT HAVE REMOVED IT BEFORE YOU TOLD ME TO, THE LOG IS BEFORE WE SPOKE. |
| 00:03.52 | drmessano | SO PASTE THE CURRENT FAILURE AND STOP SIGHING AND GUESSING |
| 00:04.08 | drmessano | HOW DO YOU NOT KNOW HOW THIS WORKS |
| 00:04.17 | drmessano | DEBUG? WUT? |
| 00:05.08 | apb1963 | [2017-02-03 15:59:45] WARNING[28683] chan_sip.c: username mismatch, have <2556>, digest has <> |
| 00:05.14 | drmessano | NOT SNIPPETS |
| 00:06.13 | drmessano | You Also STILL HAVE AUTH ENABLED |
| 00:06.31 | drmessano | TURN IT OFF |
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| 00:07.24 | apb1963 | http://paste.debian.net/912717/ |
| 00:08.36 | apb1963 | I already asked how to turn it off, and the answer was [15:58:16] <apb1963> so you're saying to simply remove the value from the SIP Auth ID field? |
| 00:08.37 | apb1963 | [15:58:23] <drmessano> Yes! |
| 00:09.31 | Samot | Stop. |
| 00:09.43 | Samot | The Grandstream might have a "Use Auth ID" option. |
| 00:09.48 | Samot | Like Cisco SPAs do. |
| 00:09.53 | Samot | And a few others.. |
| 00:10.05 | Samot | So that by putting the wrong or any information in there won't just be used. |
| 00:10.08 | drmessano | Might. But that would require looking |
| 00:10.28 | Samot | Is "Use/Enable Auth ID" an option in the phone?! |
| 00:10.37 | apb1963 | I do not see one. |
| 00:10.52 | Samot | Show an actual SIP debug. |
| 00:10.55 | Samot | sip set debug on |
| 00:11.01 | Samot | core set verbose 0 |
| 00:11.09 | Samot | core set debug 0 |
| 00:11.16 | Samot | I don't want to see any extra stuff. |
| 00:11.27 | Samot | Just a sip SIP debug and a REGISTER attempt. |
| 00:14.25 | drmessano | The Grandstream soft phone doesnt have a checkbox |
| 00:14.40 | drmessano | So if the box is empty and it's still trying, ditch it |
| 00:14.45 | apb1963 | http://pastebin.com/WzJMWsgm |
| 00:15.20 | drmessano | Yep, Grandstream Wave |
| 00:16.04 | drmessano | Line 41 |
| 00:16.09 | drmessano | Fail |
| 00:16.55 | Samot | OK. |
| 00:17.10 | Samot | Now put 2556 in the Auth ID field.. |
| 00:17.31 | Samot | And show another SIP debug of that REGISTER attempt. |
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| 00:22.13 | apb1963 | http://pastebin.com/k1nWunRc |
| 00:26.25 | Samot | That looks like a good REGISTER |
| 00:26.31 | apb1963 | Yes, it is. |
| 00:26.45 | apb1963 | As I said... it registers if it's on my local LAN. |
| 00:26.58 | Samot | I thought we were testing this off the local lan? |
| 00:27.09 | Samot | Why are we not doing this in the way it's causing the issue? |
| 00:27.11 | apb1963 | No, to do that I have to leave the house and walk a ways. |
| 00:27.17 | Samot | Or |
| 00:27.24 | Samot | Turn off the fucking wifi on your phone. |
| 00:27.37 | apb1963 | How does that help? |
| 00:27.52 | drmessano | ...... |
| 00:27.53 | Samot | So you are using this where? |
| 00:28.11 | apb1963 | ? |
| 00:28.41 | Samot | Hang on. I'm talking to Google about this. |
| 00:28.58 | Samot | So this is a softphone app? |
| 00:29.01 | apb1963 | yes |
| 00:29.08 | Samot | So turn off your wifi. |
| 00:29.12 | drmessano | Grandsuck Wave |
| 00:29.23 | apb1963 | if i turn off the wifi, how will it register? |
| 00:29.24 | Samot | So it uses cell data.. |
| 00:29.27 | Samot | RIGHT |
| 00:29.33 | Samot | I WANT TO SEE IF FAILING |
| 00:29.40 | Samot | FFS. |
| 00:29.47 | apb1963 | Oh. OK... for one thing, there is no cell service on this phone. |
| 00:29.49 | Samot | Let me see what is happening when it FAILS. |
| 00:29.57 | drmessano | Lol |
| 00:30.03 | Samot | Then how do you connect when you are not home?! |
| 00:30.27 | apb1963 | I have a different phone. |
| 00:30.36 | Samot | Does that phone have the issue? |
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| 00:30.55 | drmessano | Yes but it's not charged |
| 00:31.01 | apb1963 | It has other issues - such as not letting me offload to an SD card. |
| 00:31.10 | apb1963 | And so there isn't enough room for an app |
| 00:31.17 | Samot | So this phone doesn't have cell data.. |
| 00:31.21 | apb1963 | correct |
| 00:31.25 | Samot | The other one does, but this app doesn't work. |
| 00:31.33 | apb1963 | ? |
| 00:31.41 | Samot | You have two phones. |
| 00:31.48 | Samot | Right? |
| 00:31.52 | apb1963 | It doesn't install because there's no room for it. |
| 00:31.55 | Samot | RIGHT |
| 00:31.55 | drmessano | hands samot the cyanide |
| 00:31.58 | Samot | What I just said. |
| 00:32.10 | Samot | So the only phone that has this GD app doesn't have cell data. |
| 00:32.14 | apb1963 | not working is different from can't install but ok. |
| 00:32.26 | apb1963 | correct |
| 00:32.38 | Samot | So how do you connect that phone when not on your LAN? |
| 00:32.50 | apb1963 | Through a remote router. |
| 00:32.50 | Samot | On someone else's Wifi? |
| 00:32.52 | apb1963 | Yes |
| 00:33.00 | Samot | And your PBX is at home? |
| 00:33.02 | apb1963 | Yes |
| 00:33.20 | Samot | Is your device configured (in the PBX) to use NAT? |
| 00:34.06 | apb1963 | You mean the extension? Yes, but I will quadruple check |
| 00:34.08 | drmessano | I know what the problem is |
| 00:34.21 | Samot | What's that? |
| 00:34.29 | drmessano | His hosts file again. |
| 00:34.59 | Samot | Possible. |
| 00:35.08 | Samot | Like to see an actual attempt. |
| 00:35.17 | apb1963 | NAT yes, for ext 2556 |
| 00:35.30 | apb1963 | what's wrong with my hosts file now? |
| 00:38.00 | apb1963 | http://paste.debian.net/912720/ |
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| 00:39.09 | apb1963 | nothing? |
| 00:41.35 | apb1963 | ok I have to run out for a bit before it gets too late... I'll get a new attempt while I'm out. Take maybe an hour, hopefully less. bbs... |
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| 00:46.52 | hdon | hi all :) is the CDR part of asterisk or part of freepbx? |
| 00:47.00 | hdon | (if you are using freepbx, that is :) |
| 00:47.32 | hdon | my reason for asking is because of some light frustration over -- and maybe someone here who knows more than i can correct my thinking here -- the decision to use the abstraction of "calls" everywhere |
| 00:47.59 | hdon | it seems to me that there are channels and bridges, and that calls are an illusion that happen when you look at the lifecycles of channels and bridges from a certain angle |
| 00:50.47 | [TK]D-Fender | "the cdr"? |
| 00:50.55 | [TK]D-Fender | what is "THE cdr"? |
| 00:56.58 | Samot | Its the scariest part of Asterisk. |
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| 02:06.16 | pramsky | hey guys, anyone have a dial plan example for a polycom spip for star codes ? Adding *xx , *97 etc just seems to dial the *9 part stripping the 7 |
| 02:06.39 | pramsky | soudpoint 330 |
| 02:15.45 | [TK]D-Fender | It's in their admin guide |
| 02:15.51 | [TK]D-Fender | Show us your dialplan |
| 02:39.07 | igcewieling | in case anyone is interested in a script to handle incoming faxes: https://github.com/interglobe/sm_inefax |
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| 03:10.28 | pramsky | [TK]D-Fender, sorry for the late response, Ive tried *xx, *9[7-8] . It works on VVX , sound point IP 331 and 335. Its just the IP330 which does not work. |
| 03:10.58 | [TK]D-Fender | PB the whoe section |
| 03:11.02 | pramsky | ok |
| 03:11.57 | pramsky | [TK]D-Fender, http://pastebin.com/tipGaGZs |
| 03:14.17 | [TK]D-Fender | When do you notice this stripping? |
| 03:14.29 | [TK]D-Fender | You're off-hook and dialing *97 digit by digit. |
| 03:14.46 | [TK]D-Fender | Does it instantly cut yuo short after the 9 while off-hook dialing? |
| 03:15.09 | pramsky | yea when its offhook it cuts short after the 9 and sends *9 to the server |
| 03:15.21 | pramsky | when dialing first and then going off hook is fine |
| 03:15.32 | [TK]D-Fender | You sure the phone has be reloaded with that config? |
| 03:16.30 | pramsky | yea, i set it manually in the phone itself. it reboots and then does this. I have an IP335 as well with the same dial plan and no issues . I dial *97 and it dials right after i press 7. On the 330 it dials right after the 9 |
| 03:18.06 | [TK]D-Fender | are you provisioning other phones normally? |
| 03:18.14 | pramsky | yep |
| 03:18.18 | [TK]D-Fender | if so I'd recommend flushing and taking it from there |
| 03:18.34 | [TK]D-Fender | Start from a factory reset to flush manual overrides |
| 03:21.03 | pramsky | I did that, full factory with the 2,4,6,8 key combo and mac password |
| 03:21.33 | pramsky | I'm moving the sections around, maybe the older firmware does not like star codes at the ends |
| 03:25.51 | [TK]D-Fender | put your specific ones up front. |
| 03:26.01 | [TK]D-Fender | like the first one should be the one you're having trouble with |
| 03:26.08 | [TK]D-Fender | just to make sure nothing else takes precedence |
| 03:26.15 | [TK]D-Fender | and ... time for me to check out. |
| 03:26.18 | [TK]D-Fender | BBL (way) |
| 03:26.18 | pramsky | anyways, i'll try and tackle it over the weekend. Using the message center option from the menu works , as does dialing first and then taking phone off the hook |
| 03:26.26 | pramsky | thanks for your help =) |
| 03:26.45 | pramsky | I have it with JUST the star code as the dial plan and still does not work. Time to continue scouring the polycom forums |
| 03:38.06 | igcewieling | paste the dialplan string |
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