IRC log for #asterisk on 20160105

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01:15.17lvlinuxdoes mixmonitor have to be put AFTER answer() in the dialplan, or will it just start from the answer() when it hits it?
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01:36.09[TK]D-Fender"core show application mixmonitor"
01:37.26MaliutaLap[TK]D-Fender: we should get matching tactical turtle necks ;)
01:37.37lvlinux[TK]D-Fender: yes of course, sorry i forgot to check there lol
02:01.33lvlinuxHmmmm, how can I have * use directmedia only when the call doesn't need to be recorded?
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02:03.53lvlinuxdo I have to use Answer() before Dial()??
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02:06.00[TK]D-FenderIt will TRY to use it if it's allowed and not prevented
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02:09.07lvlinuxyes i understand that---is there a way to disable directmedia on a per-call basis?
02:10.04lvlinuxwithout using Answer()?
02:10.58[TK]D-Fender<[TK]D-Fender> It will TRY to use it if it's allowed and not prevented <-
02:11.13lvlinuxThe reason I'm trying to avoid answering the call before dialing is to keep the caller from hearing the ringing studder when * picks up the call.
02:12.06lvlinux[TK]D-Fender: so is there a way to prevent it in the dialplan, other than using Answer()?
02:12.51[TK]D-FenderYou really need to get your head clear about this...
02:13.01[TK]D-Fender<[TK]D-Fender> <[TK]D-Fender> It will TRY to use it if it's allowed and not prevented <-
02:14.28lvlinuxYes I understand that (I think lol). So can i PREVENT it via the dialplan?
02:16.35lvlinuxI know that right now it is trying directmedia, since I have a dial() with nothing before it that stops directmedia. When the callee answers, * trys and sees that it doesn't need to be in the path, so it uses directmedia.
02:17.58lvlinuxAm I confused about this?
02:18.03lvlinuxlol
02:18.54lvlinuxWhat I'm wondering, is if there is some sort of variable I can set in the dial string or somewhere on this extension that will prevent * from trying to use directmedia.
02:19.50lvlinuxon this particular extension, not all the time.
02:32.53[TK]D-FenderAnytime * has a REASON to be in the middle it will force it
02:33.03[TK]D-FenderGive it a reason
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02:58.17lvlinuxand is there a reason besides Answer()??
03:05.22[TK]D-FenderIf * has to LISTEN for anything
03:05.24[TK]D-Fenderor RECORD
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03:52.13lvlinux[TK]D-Fender: well I put Mixmonitor() before the dial and it worked. The reason I didn't think to do that before is that according to "core show application mixmonitor" you have to have an answer first. So I thought it wouldn't work putting it before the dial string (and thus the answer of the call). So it's like I originally asked earlier this evening, mixmonitor starts recording whenever the call is answered, regardless of whether it is before the d
04:06.12[TK]D-FenderIt records as soon as there is any audio to record
04:06.29[TK]D-Fenderif you answer, THEN dial ... then obviously there is time at the front end
04:06.35[TK]D-FenderThis is simple math
04:06.41[TK]D-Fenderand it's all in the sintructions.
04:07.17[TK]D-FenderWhich if you don't want it recording ... unless there is something WORTH recording.. then you should read mixmonitor's instru tions
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12:23.38fordfroghi, i have a lot of warnings on my asterisk (11.17.1) related to nat i guess. there is a private network with firewall with sip support. ip of the firewall is 10.14.101.3. there is another firewall on the path where public ip address is defined (i do not have control of that one). asterisk sees all inner peers with ip address 10.14.101.3. these are the messages i get in the log: [Jan  5 13:20:13] WARNING[27661]: chan_sip.c:3755
12:23.38fordfrog__sip_xmit: sip_xmit of 0x7f9658040f20 (len 545) to 10.14.101.3:1024 returned -1: Operation not permitted
12:23.47fordfrogany idea how to fix the issue?
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12:24.50WIMPyYou don't seem to have a route.
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12:26.30fordfrogWIMPy, yes, there is no route from the asterisk to the private ip address as the server is in internet and the clients are in a private network
12:27.02fordfrogi guess what i need is to make asterisk see the public ip address that is on the provider gateway instead of the private gateway
12:28.02WIMPyOr just make it ignore the IP. There are tons of guide on how to configure Asterisk for NAT situations. see nat= in your sip.conf.
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12:28.49fordfrogi found guide that still proposes nat=yes which is obsolete for long time i guess. will try to look more
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12:46.07WIMPyThere is nothing obnsolete about NAT.
12:46.16WIMPyNo more than SIP as a whole :-)
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13:54.43fordfrogWIMPy, i meant nat=yes. for some unknown reason it did not work for me when i changed it to nat=force_rport,comedia but now it does
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14:24.03iresfhi everyone
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14:25.27iresfi have installed asterisk on debian and also zopier  but i donw know what ip asterisk is  ?
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14:27.47iresfanyone here to help me ?
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14:47.41[TK]D-FenderWhat is your actual question?
14:50.11iresf[TK]D-Fender : i configured sip.conf  then i assigned host = dynamic but in zoiper i can not create a sip account
14:50.35[TK]D-Fender....because?
14:51.49iresf[TK]D-Fender : why ?
14:51.59[TK]D-FenderI'm asking YOU.
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14:52.08[TK]D-FenderYou said you can't create an account in ZOIPER
14:52.13[TK]D-FenderWatch what you are saying
14:52.20[TK]D-FenderWhat ERROR does it give you?
14:52.33[TK]D-FenderWhat is STOPPING you from creating it?
14:53.36iresf[TK]D-Fender : i entered in domain an this ip : 192.168.1.10 and my ip host is 192.168.0.100
14:55.06[TK]D-FenderAnd are those IP's RIGHT?
14:55.19[TK]D-Fenderis that 1 subnet?  2?
14:55.46iresf[TK]D-Fender : no
14:55.51[TK]D-Fender3?
14:55.58[TK]D-Fender12?
14:57.51[TK]D-FenderHow does this relate to not being able to create an account entry in Zoiper?
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15:02.34iresf[TK]D-Fender : zoiper installed on my host and asterisk also installed on same host  is it right ?
15:03.39[TK]D-FenderWhy would there be TWO IP's there?
15:04.49iresfbecause i read asterisk quick start guide
15:05.13[TK]D-Fenderhow does reading that guide suddenly give you TWO different IP's on your server?
15:05.34[TK]D-FenderWe are down to having a basic grasp of networking.
15:06.15iresfasterisk server ip  is host ip ?
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15:08.28iresfhow to find asterisk server ip ?
15:08.52iresfi dont know what is asterisk server ip
15:08.56mrfancypantsIt's the address of the host that you have asterisk installed on. Run IFCONFIG.
15:10.05iresfmrfancypants : yes   it is 192.168.0.100  but when i entered it zoiper it does not create sip account
15:13.11iresfmrfancypants : when i enter 192.168.0.100 as domain in zoiper to create sip account , zoiper can not create sip account
15:14.50[TK]D-FenderMake sure Zoiper is using a DIFFERENT port from the standard
15:15.05[TK]D-FenderBecause otherwise they will both fight for the same standard port
15:15.13WIMPyiresf: You cannot run multiple SIP software on the same host without modifying port numbers.
15:15.49iresfWIMPy : yes that's right
15:16.01WIMPyiresf: But if you already have trouble finding your IP, using Asterisk will give you some very frustrarting weeks.
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15:17.32WIMPyUsing VoIP requires some basic understanding of IP.
15:18.09WIMPyAnd VoIp/telephony/PBXs/software are not the easy ones to configure.
15:18.35WIMPy~book
15:18.35infobotAsterisk: The Definitive Guide, 4th Edition (ISBN 1-4493-3242-0) available at http://oreilly.com/catalog/0636920025894 - Asterisk: The Definitive Guide is released under a Creative Commons License (http://creativecommons.org/licenses/by-nc-nd/3.0/us/) and a version is available for reading online at http://www.asteriskdocs.org/ or see ~buybook
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15:22.08iresfWIMPy :  is it not related to asterisk -r ?
15:23.13WIMPyWhat is related to that?
15:23.33WIMPyYour questions seem rather random.
15:24.28WIMPyWe can't look in to your head, so make sure to ask questions that make sense to others.
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15:31.33aurs:D
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15:35.58PoWeRKiLLhi
15:36.22PoWeRKiLLhow can I get the real exten when a call come into fax, hint extension ?
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15:41.06[TK]D-FenderThat makes no sense.  Please rephrase your question
15:41.33[TK]D-FenderNothing "calls" a hint.
15:41.45[TK]D-Fender"hint" is a prioirty
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15:46.07stkochhi back...
15:47.44stkochI am at porting the chan_lantiq from asterisk 1.8 to asterisk 11 (and then 13)
15:48.26stkochThis is chan_lantiq for asterisk 1.8: http://paste.debian.net/360127/
15:48.55stkochThe problem are the AST_FORMAT_ULAW, ... specifiers
15:48.59[TK]D-FenderYou should be keeping this in #asterisk-dev
15:49.13[TK]D-FenderYouare doing devel work, not standard usage
15:49.18[TK]D-FenderThere is a channel for that
15:49.38stkochOk, I write to it
15:49.46stkochFor completness:
15:49.59stkochThere is a table rtpPTConf.nPTup[IFX_TAPI_COD_TYPE_MLAW] = AST_FORMAT_ULAW;
15:50.19stkochbut these does not allow values greater than int8_t
15:50.45stkochSo that it work it is needed to change #define AST_FORMAT_INC 100000 to #define AST_FORMAT_INC 100
15:50.58[TK]D-FenderThis isn't the place
15:50.59stkochbut thats not the solution...
15:51.02[TK]D-Fendertake it to -dev
15:51.06stkochOK
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15:56.13PoWeRKiLL[TK]D-Fender when I got a fax on exten => fax,1 how do I get the real dialed number ${EXTEN} is equal to fax and I want to get the real dialed number
15:57.06[TK]D-FenderEither push that onto another variable at the start of your call or look at CDR()
15:59.06PoWeRKiLLyou mean it's starting on exten => X.,1, then go to fax ? if yes I can Set(REALNUM=${EXTEN})
16:01.56[TK]D-Fender"you" don't go to fax.  * jumps automatically if you told it to detect
16:04.27[TK]D-FenderAnd anytime before then... you can do whatever you want... including setting other variables
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16:26.25Kobazhmm
16:26.35Kobazanyone know if you can disable hanging up of calls on a polycom
16:28.09WIMPyThat is not a feature I've ever seen.
16:28.45cmendes0101just curious what would be the reason?
16:29.37ipndoes anyone have a few minutes to discuss network topology regarding asterisk behind a firewall, and two sip trunk carriers. please send me a message. thanks!
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16:40.39Kobazcmendes0101: call center
16:40.41[TK]D-Fenderipn: Just ask your question.
16:43.10[TK]D-FenderKobaz: That really doesn't explain much
16:43.33[TK]D-FenderKobaz: What phone out there can you NOT end calls with?
16:43.41ipnI have a /29 to use for the network.  My immediate go-to set-up will be to put the asterisk server on a public IP off the /29 and harden the IPtables along with other monitoring scripts and lock down methods. Then add the router on a different IP off the same /29
16:43.50ipnand have all the phones register through the router to the public asterisk server and limit only registrations from that router's IP address.
16:44.07cmendes0101Kobaz: If they hangup just have it ring right back :)
16:44.20ipnI then would add the three trunks I need such as inbound/outbound, international, and 911 to the asterisk box
16:44.31ipnHowever, I do think this is best practices. It is my understanding to move the asterisk box behind a router/firewall and have the phones on the same subnet of the asterisk box. Then the router/firewall will do the trunking to the vendors.
16:44.40ipnI dont know which is best nor do I know the hardware for the router/firewall device.
16:45.39Kobazcmendes0101: yeah, heh
16:45.58Kobaz[TK]D-Fender: i've seen call center systems where the agent cannot hang up the call
16:46.10Kobazyeah the ring back makes sense
16:46.45[TK]D-Fenderipn: That idea works just fine
16:46.59[TK]D-Fenderipn: Security all depends on what you know and how you configure it.
16:47.21[TK]D-FenderKobaz: No SIP phone would do this that I could think of.
16:47.39Kobazthey had a custom soft phone on the pc
16:47.42Kobazi remember seeing a demo forever ago
16:47.47Kobazseems like something this one site could use
16:47.48[TK]D-Fenderipn: As for what you'd want to use as a router.... you don't have any preferencees of your own yet?
16:48.07[TK]D-Fenderipn: I deployed my home setup like you described and am a happy Mikrotik user
16:49.14Kobazi think this person will just get fired
16:49.15Kobazbut
16:49.23Kobazthey pick up queue calls and then hang up on them
16:49.43[TK]D-Fenderipn: RV's have been known to have NAT issues... would never be one I'd touch
16:51.16[TK]D-Fenderipn:  I own a RB2011UiAS-2HnD-IN for home use
16:51.32[TK]D-FenderI have the RM version at the office as a secondary router, but use a SonicWALL as my primary
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16:55.51ipn[TK]D-Fender: I know the RV042s have had NAT issues but the RV130s seem to be doing well. I will look into the Mikrotik model as well since its tried and true with you
16:56.45[TK]D-Fenderipn: They have a massive feature-set and a seriously agressive price-point
16:57.22ipn[TK]D-Fender: Just so I am clear - you set up your asterisk public facing and put the phones behind the Mikrotik or sonicwall router with the other public IP?
16:58.21[TK]D-FenderAt home my server is public on a /29, my phones on a private subnet which the router SNAT's (for general outside) and routes direct locally
16:59.36ipn[TK]D-Fender: right your phones are private IP but the router for your phones use a second IP from the /29
17:00.06[TK]D-FenderThey WOULD... except that the server IP is DIRECTLY routable, so they are not actually NAT in-between
17:00.16[TK]D-FenderThe server only has that public IP however
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17:45.09SpenglerHi does anyone use voip phones over VPN?
17:45.36Spenglerif so are there any settings within asterisk that will make the performance better?
17:46.45[TK]D-Fenderobviously not
17:46.50[TK]D-Fenderpackets are packets
17:47.01[TK]D-FenderAnd they are already UN-VPN'd by the time they arrive
17:47.08[TK]D-FenderThere is no magic
17:47.47WIMPyWell, you easily shoot yourself in the foot with NAT support on either side.
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17:50.53SpenglerI have been testing over a vpn and sometimes I find the quality to be good while other times it is bad.
17:51.26SpenglerI was just wondering if changing the codec would be better
17:51.45[TK]D-FenderIf it's bad... then packets aren't arrigin in a timely manner
17:52.17[TK]D-FenderUnless you are actually choking out on raw bandwidth then changing codecs will get you low aulity in another codec
17:52.55Spenglerbandwidth seems to be okay ; 10Mbps on one line and 50 on the other
17:56.03[TK]D-FenderCheck your router performance
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19:53.12PoWeRKiLLhow can I force asterisk not to reinvite a sip peer even if he know home
19:53.37[TK]D-FenderGive it a reason to sit in the middle
19:54.30*** join/#asterisk youtmon (~yout@c-73-46-212-142.hsd1.fl.comcast.net)
20:14.46PoWeRKiLLsorry I didn't explain myself on asterisk 1.4 we have canreinvite=no that will for asterisk not to send invite but it's seems that this change on asterisk 13
20:19.03[TK]D-Fenderdirectmedia=no
20:21.22PoWeRKiLLit's replace canreinvite ?
20:22.54[TK]D-Fendersince 1.6
20:23.02[TK]D-Fender1.4 = ANCIENT
20:23.27PoWeRKiLLperfect I'm upgrading a Debian Lenny with * 1.4 to Jessie * 13 :D
20:23.50PoWeRKiLLinsecure=port,invite still exist right ?
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20:24.32[TK]D-FenderYes
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23:03.00sweetteamwi keeps blinking when there are no messages on phone
23:03.23sweetteawhat should i be ensuring is configured correctly
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23:03.55sweetteai only have 1 vm configured
23:04.35sweetteamwi_from=asterisk enabled in sip.conf
23:04.49newtonrcheck the folder where the voicemail is stored to see if there is actually nothing
23:05.00sweettea1 voicemail users configured.
23:05.07newtonrcheck the SIP messaging to see what Asterisk is indicating to the phone
23:05.09sweetteayea via cli, there is nothing
23:05.22sweettealooking in folder now
23:05.34newtonr"there is nothing" ?
23:06.32sweetteavoicemail show users
23:06.40sweetteaNewMsg = 0
23:06.47sweetteathe INBOX is empty as well
23:06.57newtonrWhat about the SIP messaging, what is in the NOTIFY ?
23:07.09sweetteasorry I do not know how one checks that
23:07.17newtonrAh, what SIP channel driver are you using?
23:07.25sweetteaoh PJSIP?
23:07.30newtonr"sip set debug on" or "pjsip set logger on" then wait until you see a NOTIFY going out to the phone
23:07.56newtonrcopy paste that NOTIFY message here (sanitize any private info)
23:08.06newtonrerr copy paste it to Pastebin or hastebin
23:08.07sweetteadumb question
23:08.13sweetteahow do i know if im really using pjsip
23:08.38*** join/#asterisk amonk (~amonk@unaffiliated/amonk)
23:09.11newtonr"module show like chan_sip.so" and "module show like chan_pjsip.so" to see what is loaded or running
23:09.46newtonralso, sip.conf is for chan_sip, pjsip.conf is for chan_pjsip
23:10.00sweetteainteresting, i am using chan_sip.so then
23:10.35WIMPyhave you even configured a mailbox= for that phone in your sip.conf?
23:10.49sweetteaModule                         Description                              Use Count  Status      Support Level
23:10.52sweetteachan_pjsip.so                  PJSIP Channel Driver                     0          Running              core
23:12.35sweetteaWIMPy: indeed
23:12.52sweetteamailbox=extension@default set
23:13.13WIMPyMaybe the message has been lost.
23:14.01sweetteaI copied over the entire VM directory from an old asterisk build
23:14.40sweetteai wanted to preserve the stupid busy greet etc messages
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23:25.46sweetteanewtonr: I do not see any NOTIFY calls, only sip destructions and registrations
23:25.59sweetteanow someone called so the cli went nuts
23:26.07sweetteaperhaps the phones are malfuctioning
23:26.15sweetteanot due to asterisk's doing
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