IRC log for #asterisk on 20150608

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00:03.48[TK]D-FenderYou're entitled to your opinion.  Consider the possiblity that your perception isn't perhaps average, and then that it is not the message I'm conveying
00:03.52[TK]D-FenderDo with it what you will.
00:04.39[TK]D-Fenderbut add something constructive instead of just a claim of my intent.
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01:00.32UncleKiwihey there, what does this mean
01:00.36UncleKiwimain-00000028 requested media update control 26, passing it to SIP/1023-00000027
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06:55.52imihaylovHello! Does someone know how to block caller which number starts with + (plus)
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07:12.57imihaylovHello! Does someone know how to block caller which number starts with + (plus) ?
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07:23.14ChannelZLook at ${CALLERID(num):0:1} to see if it's a + and behave accordingly
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07:27.54ChannelZlike maybe   GotoIf($[${CALLERID(num):0:1}=+]?hanguponthem,1)   and then have an extension called 'hanguponthem' that does something interesting
07:32.20ChannelZactually come to think of it the + will probably confuse the parser... you probably have to quote it..
07:32.44ChannelZGotoIf($["${CALLERID(num):0:1}"="+"]?hanguponthem,1)
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07:48.33HouseMDДобрый день! Прошу помощи по Asterisk+e1
07:49.40HouseMDплата Wildcard TE220 (4th Gen), статус ОК
07:50.53HouseMDпри звонке пишет ошибку:  Unable to create channel of type 'DAHDI' (cause 34  Circuit/channel congestion)
07:51.02HouseMDEveryone is busy/congested at this time (1:0/1/0)
07:52.31HouseMDпрокидываем звонок так:  Dial(DAHDI/g2/${EXTEN},60,TK);
07:52.41HouseMDна второй Aster
07:58.14HouseMDin english ?
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12:15.13pawieckiHello, I want to collect CLI output from asterisk on a remote server to analyze problem with calls. Problem is i don't have screen or tmux installed there (can't install anything). I'm not familiar with asterisk logging. How can i collect CLI output for a fixed time, like 3 days?
12:16.10[TK]D-Fenderpawiecki: logger.conf <---
12:16.32[TK]D-FenderTher is no normal way to capture CLI itself, but you can log the parts yuo care about
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12:37.20pawiecki[TK]D-Fender: thx, got it working now.
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13:33.24Ricohi
13:33.33RicoI'm still having a problem with asterisk moh
13:33.45Ricofirst time the caller is put on hold works fine
13:34.06Ricoseconds time, caller does not hear anything (no rtp stream sent from asterisk to caller)
13:35.32Ricodon't know where to look for
13:35.52RicoI've got the same problem with to "local" phones (without nat)
13:35.55robmalThe second time he isn't put on hold.
13:36.54robmalHe can hum some tune if he's bored.
13:37.17RicoRobertLaptop:  http://pastebin.com/YjqzCeBw
13:38.12robmalThis is from the 'no moh' call?
13:38.39Ricoyes
13:40.57Ricorobmal:  I think that's strange that line 17 comes just after line 16
13:42.30robmalNo, it has to bridge moh with the sip channel, but why it stops playing 10s later is weird.
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14:13.59leftleghello all
14:14.51filehi
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14:23.12leftlegi have 3 asterisk boxes sip trunked. my main pbx has a sip provider. how could i allow/route the other two asterisk boxes to make calls to the pstn using the sip provider on the main pbx?
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14:23.59leftlegi tried google searching, but i'm not sure what i'm searching for.... or the correct words to search for.
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14:24.29WIMPyIn that case you might want to start with the book.
14:24.34WIMPy~book
14:24.34infobotAsterisk: The Definitive Guide, 4th Edition (ISBN 1-4493-3242-0) available at http://oreilly.com/catalog/0636920025894 - Asterisk: The Definitive Guide is released under a Creative Commons License (http://creativecommons.org/licenses/by-nc-nd/3.0/us/) and a version is available for reading online at http://www.asteriskdocs.org/ or see ~buybook
14:24.39WIMPyor
14:24.41WIMPy~primer
14:24.41infobotNew to asterisk configuration? Check out this primer to get started.  http://burner.com/asterisk-primer
14:24.57leftlegi will try that, thank you
14:26.10WIMPyAnd if you get some basic understanding, the question hopefully just answes itself :-)
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15:00.42polysicshello!
15:01.04polysicsquestion for the devs: does `_.` catch `h` now?
15:01.13polysicsnow as in 12+
15:01.53WIMPyIt always did.
15:02.29WIMPyThat's why you shouldn't use it.
15:05.55polysicshmm, there is some slightly different behavior, but maybe I am seeing things
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15:52.47CptBurgerHas anyone else had trouble detecting DTMF from Sprint mobile phones?
15:53.08CptBurgerSeems to only happend when its a Sprint mobile.
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16:06.15AndyMLgreetings all. I have a ConfBridge user reporting that idle conference bridge users are hearing conf-muted.gsm after 30 minutes in the bridge, and are not able to use *1 to unmute themselves.  This is Asterisk 11.16.0
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16:38.29*** join/#asterisk litn (~blice@alrig.ht)
16:38.52litnhello. I use the AMI to change the music on hold class of certain channels, basically depending on what kind of customer they are in our database
16:39.08litnif I change it immediately when I get the new channel event, it works, but if I wait a couple seconds or it takes too long, it does not work
16:39.36litnI check the channel variables in the asterisk cli and it did change them, but it seems that if the call is already connected and going then asterisk doesn't re-read them when I put them on hold
16:41.48mjordanlitn: the music on hold class is checked on the channel when MoH is first started on the channel. If something sets it after that, it won't be re-read. It is, however, definitely checked when the MoH app is started on the channel; if you're seeing something else, than I'm not sure how you're producing that behaviour.
16:46.35litnmjordan: so I put in a sleep for 3 seconds before I issue the Setvar command
16:46.40litnand when I do that, the moh does not change
16:46.45litnif I take out the sleep, then it does change
16:46.53litnin both cases the variables look correct in the console
16:48.23litnand in the full log it shows it playing the default moh in the sleep one and in the one where I set it as soon as the channel is created it's correct
16:48.26litnany ideas?
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16:54.05mjordannope. Frankly, looking at the code, the StartMusicOnHold application evaluates the MoH on the channel. If you're experiencing something different, than I'm not sure what you're doing or why your system would have a different effect.
16:54.44mjordanthere is nothing in Asterisk that at some point in time says, "don't evaluate the MoH property on the channel"
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16:56.00litnyou had said before that maybe if moh is called before I set it- having looked at the code just now, does it read moh class each time?
16:56.05litnso it should work either way?
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17:06.21Geek-LinuxHi: My asterisk SIP box is behind the firewall. during the call when user hangsup BYE doesnt receive on the box. and the call goes to infinity. thanks in advance.
17:09.01[TK]D-FenderShow the actual call
17:09.14[TK]D-FenderDescriptions don't prove what's happening.
17:21.48litnmjordan: well, how do you think I should move forward debugging this? could it be my version of asterisk?
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17:40.01CptBurgerlitn: when you say sleep, do you mean wait?
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17:48.46litnCptBurger: I mean, the program waits, yeah
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17:48.52litnit's written in python which uses time.sleep
17:51.50BouldrI'm having trouble with inbound calls on only one of our extensions (remote location) - whenever they try to answer calls I get a busy signal, and their phone acts as if the call is already hung up. Here's a sip debug log: http://pastebin.com/pMfmvx9W
17:51.58BouldrAny ideas?
17:52.28BouldrI also have a sip debug log of a similar extension where the call is actually able to be answered, if applicable
17:57.07CptBurgerlitn: your time.sleep sounds like the problem. I'm not an asterisk dev and they may be able to speak more to this but it sounds like you put the thread to sleep and Asterisk goes ahead and reads the channel variable for MOH.  Asterisk is multi-threaded and doesn't wait until the sleep is over to read the variable so thats why it doesnt work.  You come back from sleep after Asterisk has started
17:57.07CptBurgerthe MOH?
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17:58.02CptBurgerlitn: or the sleep is messing with Asterisk ability to read the channel.  Is there an alternative to sleep?
17:59.42litnCptBurger: Oh sorry- I should have clarified I guess, I am just using the sleep to debug the issue,
18:00.04litnthe actual blocking event that occurs is I'm looking up the customer in the database, to see which hold music I should play, and this takes a second
18:00.20litnif I take out the database call and instead just put a condition, it plays instantly, without the lag of the db lookup
18:00.37litnso what I did was I put a sleep(2) first to make sure it wasn't the db connection itself but rather just the amount of time it was taking to do the lookup
18:00.40litndoes that make sense?
18:00.57litnso I was just confirming that if I wait a moment before setting the mohclass variable, it does not work, but if I set it instantly as I get the newchannel event it does work.
18:03.33litnCptBurger: the other part that maybe wasn't clear to you is that I am doing this over AMI with a program that is running on another server
18:03.40litnso the sleep() on the program should not affect asterisk
18:03.49litnbesides sending the setvar command for moh later
18:07.38CptBurgerltin: ok, interesting. Sounds like an AMI problem...
18:10.39CptBurgerBouldr: [2015-06-08 13:10:21] WARNING[18161][C-0000001f]: chan_sip.c:23081 handle_response_invite: Received response: "200 OK" from '800' without SDP
18:11.40CptBurgerBouldr: thats where the remote side gets hung up.
18:12.20CptBurgerBouldr: I've had terrible experiences with Grandstream devices.  I've tried them several times and always get burned.
18:12.52BouldrCptBurger: You are correct... I was just going back and forth and that definitely is it - any ideas? All of our locations use the same ones, and outbound calls work fine
18:14.13CptBurgerbouldr: Post a successful call sip debug and compare the 200 OK responses maybe?
18:14.28CptBurgerA successful call to another Grandstream
18:14.32Bouldrhttp://pastebin.com/VVhMbq1E
18:14.50BouldrThis is a successful call to another location using the same grandstream dp715
18:16.36CptBurgerbouldr: but now your old past is gone...
18:16.39CptBurgerpaste
18:17.18litnCptBurger: I'm not sure it's a problem with AMI. I'm changing the mohclass variable, right- when I check the variables on those channels in the asterisk console, they have been changed. But the moh is still playing default.
18:17.40litnjust not sure where to even begin debugging this now.
18:18.04BouldrCptBurger: Oi, Sorry about that - I had it expire in an hour. Here ya go: http://pastebin.com/ZFqtQqXP
18:18.11CptBurgerlitn: hrm.. how low can you sleep before it works?  1 second?
18:18.26litnCptBurger: good question, let me check
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18:22.03CptBurgerBouldr: the 200 OK response is malformed on the non-working one.  It reports the content length to be 2450, which is incorrect, and it is also missing the first line v=0.  The Firmware on the two is different.  The working one reports 1.0.0.8 and the non-working one reports 1.0.0.23.  I'll bet updating the firmware to 1.0.0.8 will fix it.
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18:22.53BouldrCptBurger: Thanks, I'll give that a shot now
18:24.36CptBurgerlitn: If 1s doesn't work, try .01 or .0001.  I'm curious if it is the sleep that is doing this.
18:25.01CptBurgerlitn: go as low as you can
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18:27.00litnCptBurger: anything 0.04 or greater plays default music
18:27.11litn0.03, 0.02, 0.01 play the hold music I set
18:30.52litnCptBurger: in the asterisk log, when the call is first made, it runs through the dialplan from the conf and applies them, it looks like,
18:31.13litn[2015-06-08 14:25:54] VERBOSE[12114][C-00003c94] pbx.c:     -- Executing [@from-internal:2] Set("SIP/442-0000b3c3", "MOHCLASS=default") in new stack
18:31.42litnso I'm wondering if maybe if I don't set moh before this happens, it plays default?
18:32.46litndoesn't make sense, you would think the opposite would happen, that if I set mohclass before this, this would overwrite it
18:33.44CptBurgerlitn: so you have 0.04 seconds for you DB lookup.  Problem solved! :D
18:33.58litnlol
18:34.30litnit happens again a bit later down, that it sets setmusic,
18:34.32litn[2015-06-08 14:25:54] VERBOSE[12114][C-00003c94] pbx.c:     -- Executing [s@macro-dialout-trunk:15] ExecIf("SIP/442-0000b3c3", "0?Set(DIAL_TRUNK_OPTIONS=M(setmusic^default))") in new stack
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18:38.18BouldrCptBurger: Just updated firmware to 1.0.0.33 - same error "[2015-06-08 14:36:13] WARNING[18536][C-00000035]: chan_sip.c:23081 handle_response_invite: Received response: "200 OK" from '800' without SDP"
18:48.54BouldrCptBurger: I just noticed, the one with the higher firmware was the one that wasn't working
18:49.34litnBouldr: see if you can find the exact firmware of the one that is working just to rule out the variable
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19:03.31BouldrCptBurger: It appears the manufacturer has their firmware dating messed up, 1.0.0.8 is actually one of the first versions - and 1.0.0.33 is the latest.
19:04.26BouldrCptBurger: Anyhow - what is generating the incorrect 200 repsonse? the phone itself?
19:16.09CptBurgerBouldr: yes, that SIP response comes from the phone.
19:16.39CptBurgerAny chance you can downgrade the phone to test it?
19:17.11BouldrCptBurger: unfortunately I can't find the old firmware anywhere - the 1.0.0.8 version
19:18.38CptBurgerYou could also update a phone from 1.0.0.8 to 1.0.0.33 but you risk breaking that phone...  Oh! Can you back up the firmware on one with 1.0.0.8 and use that backup on the other?
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19:24.05CptBurgerAre future Editions of Asterisk: The Definitive Guide going to be made freely available online or is the 4th Ed the end of that?
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19:32.52[TK]D-FenderCptBurger: We're only psychic on Tuesdays, sorry....
19:33.20BouldrCptBurger: any idea how I could snag the firmware off the device?
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20:13.32wanda_hullo, 17th june VoIP open source fan organize a meeting with Mumble to speak about Asterisk et VoIP open source http://barcamp.org/w/page/97007235/BarCampMumble-VoIP-OpenSource
20:13.59wanda_https://twitter.com/v_dagrain/status/606483428402429952 the news in english :D
20:14.24wanda_http://www.asterisk-france.org/content/75-MAJ-avec-compte-rendu in french - thanks to share - message over :D
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20:30.13BouldrCptBurger: Any ideas or should  I just chalk it up as a phone issue and buy a new one?
20:31.41CptBurgerBouldr: sorry i was away, in the web interface would be the way to find and backup the existing firmware.  I'm not familiar with that exact device.
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20:32.56BouldrCptBurger: I had checked, the only option available was backup the config settings - and really no luck searching the internet
20:33.10BouldrFor the old firmware, anyway
20:34.26CptBurgerBouldr:  yeah.. idk, you can look around and verify that all your working phones are on 1.0.0.8.  If you find working phones on the same .23 or .33 firmware, then its not the case.  But if it is, then maybe you start a support request through Grandstream.
20:35.33CptBurgerBut otherwise it may be a defective phone?  Its hard to beleive that this error is due to a defective phone, it seems so much like software but hey, computers are magic!
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20:55.28BouldrCptBurger: Ok, confirmed not the firmware. Found another working phone that has 1.0.0.23 - the same version the broken one had originally
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21:02.57CptBurgerbouldr: it really seems like a defective phone then, verify by swapping it with a know working phone.
21:03.55CptBurgerBouldr: If that doesn't do it, then something is messing with your packets and thats weird.
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21:46.09karlfifeDoes anybody know if the Digium 1TE235F also uses the wct4xxp driver like the TE220?
21:46.40karlfifeIOW, can they be used interchangably with identical configuration?
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21:47.20karlfifeIt appears the TE220 is EOL, and the 1TE235F replaces it.
21:47.30*** topic/#asterisk by mjordan -> #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: 13.4.0 (2015/06/04), 11.18.0 (2015/06/04), 1.8.32.3 (2015/04/08); Standard: 12.8.2 (2015/04/08); DAHDI: DAHDI-linux 2.10.0 (2014/08/13), DAHDI-tools 2.10.0 (2014/08/13); libpri 1.4.15 (2014/06/16) -=- Asterisk wiki: wiki.asterisk.org -=- Code of Conduct: bit.ly/1hH6P22 -=- Logs: bit.ly/1s4AKKu
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21:53.58malcolmdnegative, it uses a new driver
21:54.18malcolmdthe configuration is the same, iirc, but you can't use the older wct4xxp driver w/ the te235
22:00.31*** part/#asterisk mjordan (mjordan@nat/digium/x-kvupgktmmpgpfenl)
22:01.11karlfifeGot it.  Thanks Malcom
22:01.31karlfifefor that, I could just call out wct4xxp AND the new driver in /etc/dahdi/modules
22:01.34karlfifeno?
22:01.59karlfifeAny reason to prefer the new card?
22:02.03malcolmdyes, i think that'd be fine.  if the other card isn't present, any system.conf lines for dahdi wouldn't get applied to a non-present card
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22:05.38malcolmdnew card's low profile, so that's nice.  new card's also currently manufactured, so that's nice too.  old card's taken out of rotation, so if we ever had to replace a te220 during warranty, it could get replaced by a te235 anyway.  if you're buying new, buying the newer card makes more sense, as you wouldn't have to worry about that.  as far as performance is concerned, i dunno, i was off of cards (i'm phones) when they came into being.  s
22:08.05malcolmdnew cards also do easier field upgrading of firmware, so that's handy as well
22:09.24filemalcolmd is now known as "Bringer of dialtone in phones"
22:09.37malcolmdohm, ohm, ohm
22:12.50karlfife:-)
22:13.36karlfifeGreat info I appreciate it.
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23:15.44derapsis it possible to do a custom(or is a prepackaged other language) for the VM prompts? (specifically the "The person at extension" and "when done, press pound or hang up") TIA!

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