IRC log for #asterisk on 20150210

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01:03.31rexwinwill dialplan reload cut off any live ongoing call connections?
01:04.52WIMPyno.
01:05.02WIMPyBut they will continue in the new dialplan.
01:10.09rexwinI want to change the dialplan like [ Context 'ivr-218' created by 'pbx_config' ]
01:10.19rexwinhow would we do that?
01:11.40rexwinfrom cli of course as I donot have shell access
01:13.14WIMPyWell, there's dialpan add|remove. But you might be the first to try them in ages. So tell is if that works.
01:20.02rexwinNo such command 'dialplan remove local' (type 'core show help dialplan remove local' for other possible commands)
01:21.57rexwinit worked now
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01:26.11rexwinIn my test server it worked but in my production server it didnot
01:26.26rexwinNo such command 'dialplan remove context ivr-224' (type 'core show help dialplan remove context ivr-224' for other possible commands)
01:37.03[TK]D-FenderWhy are you trying to do do this in the first place?
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01:58.25rexwinI want to do that becase the ivr is not working for this context.
02:01.00rexwinI remove IVR entry for Inbound route and removed Inbound route also but still it shows up in dialplan show output
02:01.26ChannelZis this elastix/freepbx/some other GUI?
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02:04.45[TK]D-FenderShow us the actual failure
02:05.05[TK]D-FenderAnd an IVR does "fail" for a context.  A context IWS an IVR
02:05.23[TK]D-FenderAnd by killing a context like that all you're going to do is break a Goto that targets it
02:05.38[TK]D-FenderThe entire premise behind this fix is a mistake.
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04:42.31rexwinhttps://www.dropbox.com/s/jyffz77mao6o7c2/Screenshot%202015-02-09%2021.40.20.png?dl=0
04:43.15rexwinthis is the diff between two ivr contexts. I want to add the extra lines to right side section. How do I do that?
04:43.52[TK]D-Fender...
04:44.14[TK]D-FenderYou ar using FreePBX....
04:44.22[TK]D-FenderYou should be using the GUI to do all of this
04:44.30[TK]D-FenderMessing around manually is a waste of time
04:44.46[TK]D-FenderThe moment you commit any change you will blow away anything you did by hand in there
04:44.57[TK]D-FenderYou are going about this the completely wrong way
04:45.17[TK]D-FenderClearly you didn't create menu options for  your IVR 224
04:45.24[TK]D-FenderSO GO MAKE THEM
04:46.27[TK]D-FenderWhat actually tells you you SHOULD have something there in the first place?
04:46.53[TK]D-FenderYou are looking at what was created as evidence instead of showing what CREATES it in the first place.
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04:55.44garymauriziI have a copy of chan_sip.c and I need to find out what version of asterisk it belongs to, how would you go about doing this if you had to?
04:55.55garymaurizithere's no change history in the header, just commits.. and no versoning
04:59.47rexwinI changed all the IVR Options and IVR Entries to reflect the working IVR settings but nothing gets applied when changed from GUI. I did dialplan reload after every change
05:01.45[TK]D-Fenderrexwin, You should not be touching the dialplan manually for this period
05:02.07[TK]D-Fenderrexwin, Show us what you're actually doing.  full proper screenshots of the ivr's, etc.
05:06.26[TK]D-FenderYou also shouldn't be doing reload's from CLI.  The GUI "Apply" button does it all for you.
05:10.12rexwinyeah, I apply through gui console
05:11.37[TK]D-FenderSo youo should be doing "dialplan reload".
05:11.42[TK]D-FenderShow us the actual IVR's
05:11.49[TK]D-Fendershouldn't*
05:11.57[TK]D-Fendergah... typing going ot the window tonight...
05:43.44phixsup?
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06:01.19WIMPy's down
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08:26.15Ricohello
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08:26.45Ricoquestion about hints and devstate : One of my phones is going to the "Busy" state when used
08:27.10Ricowhen another call comes to this phone, it goes to state 'InUse&Ringing'
08:27.40RicoI've set busylevel=1 on the sip acount
08:28.23Ricowhat can I do to only allow one incoming call on this phone ?
08:29.01JCONeillMWI?
08:30.07RicoScotzMan:  ? I don't want the call to be sent to the phone if it is already used
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08:33.11Ricooops, I hit ctrl+L and it cleared the window
08:33.31Ricoany new message since ScotzMan response ?
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09:27.53Ricoanobody ?
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10:00.25GuggeRico: just check if the phone is in use before you Dial() it?
10:00.54RicoGugge: isn't asterisk supposed to do it automaticaly ?
10:01.02Ricowhen setting busylevel ?
10:01.51Guggeno
10:02.56Guggecall-limit sets a limit, busylevel sets how many calls is needed to be marked as busy (a busy phone can make calls)
10:03.03Guggeas far as i can tell
10:07.36RicoGugge:  yes that's it
10:08.03Ricobut my phone is marked as busy and asterisk continues to send calls to it
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10:33.05GuggeRico: as i wrote, a busy phone can still receive and make calls.
10:33.13Guggebusy is just a state
10:34.11Ricobut isn't asterisk supposed to sped send him calls if busylevel=1 ?
10:34.18Ricos/sped/send/
10:34.58Guggebusylevel just sets when the state is set to busy
10:35.01Guggeit has nothing to do with limits
10:38.51phixGugge: yeah like being old is just a state too
10:39.27Guggesomething like that :)
10:43.39Ricook
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13:39.18g-mauriziI need help with a simple question, how can I temporarily change SIP/103&Custom:DND10  State:Unavailable to another state like NOT_INUSE or UNKNOWN?
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13:59.01WIMPy'devstate change ...'
13:59.27WIMPyThat only works for the custom ones, off course.
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14:06.41g-mauriziso I'm confused about some things.. im trying to understand dialplans hints and device states... when I set a blf key to BLF and put in only the extension 1 i see my phone as a subscriber for SIP/104&Custom:DND10   does freepbx use do not disturb state as the state for presence watching:?
14:07.27WIMPyYou need to ask in #freepbx
14:08.17g-mauriziI am trying to change the state from Unavailable to "NOT_INUSE" when the extension isn't in use.. my hardphones don't respond to statestring="terminated" in chan_sip but they do respond to IN_USE/BUSY etc..
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14:09.14g-mauriziin chan_sip.c AST_EXTENSION_UNAVAILABLE uses the statestring "terminated" it used to be "confirmed" which made these blf keys work. patching chan_sip breaks MWI .. so im just trying to come up with another solution here
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14:25.23yun1989hello all
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14:26.16yun1989eu tento fazer um registro de chamada a trabalhar no meu sistema, mas eu não tenho sucesso
14:26.30yun1989i try to make a call record working in my system but i don't have sucess
14:26.36yun1989in english
14:26.39yun1989sorry
14:27.28yun1989i use this exten => _66XX,n,Record(/tmp/prompt${EXTEN:2}:wav)
14:27.41yun1989but the call is not recording
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14:35.28[TK]D-Fenderyun1989: Show us the complete call attempt from CLI
14:35.30[TK]D-Fender~pb
14:35.30infobotA "pastebin" is a web-based service where you should paste anything over 3 lines so you don't flood the channel. Here are links to a few: http://www.pastebin.com, http://pastebin.ca, http://channels.debian.net/paste, http://paste.lisp.org, http://bin.cakephp.org/; or install pastebinit with yum or aptitude.
14:35.32[TK]D-Fender^^^
14:37.46yun1989http://pastebin.com/dUEQaYXv
14:38.25[TK]D-FenderGo end the call and show us the folder
14:39.58yun1989the folder is empty
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14:42.24[TK]D-FenderDoes it actually exist?  Is it owned by Asterisk?
14:42.27yun1989this is my dialplan http://pastebin.com/NP0ZGhm2
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14:43.25[TK]D-Fender"ls -la /var/spool/asterisk/records"
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14:44.39yun1989http://pastebin.com/9yj4LU0H
14:44.54yun1989the result ls -la /var/spool/asterisk/
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14:48.11[TK]D-Fenderdrwxr-xr-x  2 root root 4096 Feb 10 14:41 records
14:48.25[TK]D-FenderI hope you're not running * as root....
14:48.37[TK]D-Fender(though you'd HAVE to be for this to work in its current state)
14:50.23yun1989the result is the same when is root or not root
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14:56.00[TK]D-FenderTry putting it somewhere else
14:56.17[TK]D-FenderAnd You didn't actually show me what I requested
15:01.41yun1989I change the location for /var/spool/asterisk/monitor
15:01.51yun1989and asterisk creat the file
15:01.53yun1989-rw-r--r--  1 root root 98348 Feb 10 15:01 audi.wav
15:02.07yun1989but after some seconds the file desapear
15:02.10[TK]D-Fenderfolder permissions issue then
15:02.34[TK]D-FenderGo make some place separate for this entirely
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15:03.00yun1989chmod -R 775 /var/spool/asterisk/monitor ?
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15:07.25[TK]D-Fendersure
15:08.37yun1989i don't understand your solution
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15:08.53yun1989please explain again
15:10.45yun1989i change the destination for home folder and the result is the same
15:11.01[TK]D-FenderI'm not sure why your file is going away if that is still happening.
15:11.19[TK]D-Fenderyun1989i change the destination for home folder and the result is the same <- And you aren't being SPECIFIC as to WHICH home folder.
15:12.03yun1989@[TK]D-Fender is the /home/user folder
15:12.49[TK]D-Fender"core show settings" <-
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15:14.14yun1989http://pastebin.com/FLcMMCVK
15:14.41yun1989the dialplan don't establish the call but it's init the record
15:15.01yun1989i think this configurantion is not correct can you help me in this ?
15:15.11yun19892[TK]D-Fender
15:16.07[TK]D-FenderYou are using the wrong command ENTIRELY
15:16.23[TK]D-FenderRecord is to record that channel IMMEDIATELY for you to save a file.
15:16.35[TK]D-FenderThis is NOT for recording a call you intend to dial AFTER.
15:16.43yun1989the resultp core show settings http://pastebin.com/jLMrSmbr
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15:18.43yun1989@[TK]D-Fender how record the call ?
15:18.55[TK]D-Fender"core show application monitor" <-
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15:22.57yun1989@[TK]D-Fender http://pastebin.com/i2EcCuJu
15:23.20yun1989what i make "core show application monitor ?
15:25.45[TK]D-Fendergo USE IT
15:25.55yun1989how ?
15:26.10[TK]D-FenderCall it before your dial
15:26.24yun1989i run this command in CLI and the result is http://pastebin.com/i2EcCuJu´
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15:26.47[TK]D-Fenderyes, those are the INSTUCTIONS for how to use it in your dialplan
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15:32.39yun1989thank for your help @[TK]D-Fender
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15:35.08DivideBy0when I originate calls from my stasis app, I don't always get the dst in my cdr report. The call is answered. debug shows DEBUG[3279] cdr.c: Finalized CDR (with the fields that match) where else do I look?
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16:01.51darkdrgn2k3mornign all
16:02.01darkdrgn2k3i know its a long shot but any one here familiar with Shore Tel at all?
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16:08.53WIMPyOn shore or off shore?
16:08.58WIMPyscnr
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16:11.06darkdrgn2k3waa waa.. "shoretel" to company.
16:11.20darkdrgn2k3i just dont knwo where you punch down the pairs on a rattail
16:11.25darkdrgn2k3for an analog line
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16:17.03WIMPywonders how to connect wires to software.
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16:24.22sbrathI just built a fresh asterisk 11 install (PIAF) and I'm having a wierd issue, when I do a "recording" or a voice mail, it's all like it's recorded in fast forward? I think this might be a bus-master issue as i'm using an old HP DC5800 workstation... Ideas?
16:25.01WIMPy'timing test'
16:26.08WIMPyAlthough, if it's really like fast forward, that sounds more like a format issue.
16:26.55sbrathIt's like it plays it back at double speed.   Both for Voicemails and Recordings.
16:27.30sbrathWhere is timing test?
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16:27.46WIMPyEnter that at the *CLI
16:27.52sbrathahh.
16:28.03WIMPyBut That sounds like a conversion issue.
16:28.41sbrathI tried the hdparm -t /dev/sda thing and it looks ok.
16:29.13[TK]D-Fendernot STORAGE timing
16:29.18[TK]D-FenderCPU <-
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16:30.01darkdrgn2k3what is the difference between the "ring" and the "tip" pairs?
16:30.08WIMPyNot CPU. Application.
16:30.26sbrathI guess it's worth saying that there is a Wildacrd in the computer too, and it is acting as the timing source for the PRI
16:31.01WIMPydarkdrgn2k3: They aren't both pairs. They together become a pair. And uaually it doesn't matter which is which.
16:31.30darkdrgn2k3Ahhh ok that makes sense!
16:31.31WIMPysbrath: Then your timing should hopefully be good.
16:31.43sbrathdarkdrgn2k3: The polarity of the T+R is usually only critical for Fax machines....
16:32.12[TK]D-FenderExcept as you're running DC you'll invert the push-pull of your speakers, etc
16:32.19WIMPyNo. Fax machines don't care, either.
16:32.22[TK]D-FenderGet them right.  Don't do stupid stuff :)
16:32.34WIMPySome automativc switches may care. But that's all history.
16:32.56darkdrgn2k3so according to this my analog trunk shoudl be on pair 1....  damit i hate non voip technology
16:33.27WIMPyAnalog is evil.
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17:28.23mattslCan anyone recommend a good tutorial on setting up some SIP testing? I have a server that seems to be having some intermittent issues with inbound calls. I would like to make a few thousand test calls over a couple days and see if I can find any patterns of problems.
17:28.44Qwellmattsl: sipp is a great tool for that
17:29.09Qwellhttps://wiki.asterisk.org/wiki/display/AST/Basic+Test+with+SIPp
17:30.39stefan27how do i query other channels variables from dialplan?
17:33.19stefan27other SIP channels i mean
17:35.55stefan27if SIP/A has done Set(Boo=2) and then SIP/B wants to know A's value of Boo
17:37.09stefan27the only way of accessing Boo without A executing dialplan that im aware of is the cli "dialplan show chanvar SIP/A..." but thats impractical
17:40.37[TK]D-Fenderstefan27: How is B going to know the exact channel to look at?
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17:47.21stefan27it should look at any channel with interface name SIP/A
17:47.27stefan27which it knows from a channel-variable
17:47.46[TK]D-Fenderthat is PART of the cahnnel name
17:48.13stefan27there'll only be one SIP/A-channel in asterisk at any given time in my usercase, when there's not i accept errors
17:50.28stefan27can i query asterisk for channels with names matching SIP/A and then once i have the exact channel name get a variable with some dialplan function?
17:54.22robmalI have a bit harder version of above: what is the best way to match CDRs between PBXes? Assuming i have sh*tload of them.
17:54.36robmalAny best practices?
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18:30.20mjordanstefan27: you can either use global variables, or the AstDB.
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18:30.30mjordanor
18:30.40mjordanalways forgets the name of this function
18:32.53mjordanSHARED: https://wiki.asterisk.org/wiki/display/AST/Asterisk+13+Function_SHARED
18:34.42[TK]D-Fendermjordan: persistent until * restart?
18:39.48mjordanSHARED wouldn't be. But that would let SIP/A shared the value of Boo with other channels if it so desired, and the prefix is acceptable for locating the shared variable area
18:40.13mjordanto persistent until restart, you'd have to store it in a global variable or in the AstDB
18:40.22mjordanof course, AstDB would go longer than a restart...
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18:42.31[TK]D-FenderOh, so the space is tied to a channel that sets something in it?
18:43.16[TK]D-FenderA comes up.  Sets value in namespace.  Namespace/var set.  Channel ends = all values gone?
18:43.27[TK]D-Fender"A"
18:44.46mjordanIIRC, yes
18:44.51mjordanI haven't used this one much.
18:45.08mjordanSo if I'm a channel, and I use Set(SHARED(foo)=bar), then that sets it in my namespace
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18:45.29mjordanAnother channel can use ${SHARED(foo,SIP/A)} it pulls it out of that channel's namespace
18:45.44[TK]D-FenderCertainly viable, and blanking on end of channel is a sign not to bother continuing making it a possibly better idea than AstDB
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19:39.54TazzNZHey all - anyone here know off (or run) ITSP's that can give me DDI's in the Carribean ?
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21:26.55[TK]D-Fendercheckout time, BBIAB
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21:59.41stkochWIMPy: Hi, today they have brought a new switch. Now the packet loss is less than 2 % instead of less than 50 %
22:00.40stkochIf the packet loss is less than 1 % the calls don't abort, some hearable short jitter let the connection alive
22:01.43stkochThe longest call was about 18 minutes, but the termination problem still exist
22:03.14stkochI have tried to set genericplc => true in [plc] section of codecs.conf but the asterisk debug messages doesn't show that plc was enabled
22:03.44stkochThere is only a message that codecs.conf was parsed
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22:06.12stkoch[TK]D-Fender: hi back. i have posted some messages 5 minutes before you logged in, see here: http://pastebin.com/sejSyxLQ
22:06.51stkochbut the codecs.conf was not there initially I have created it
22:07.22stkochHow to ensure that genericplc was enabled?
22:13.04WIMPyI think the interesting question is where or in what circumstances that would be used.
22:13.15WIMPyAnd I have NFI.
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22:15.11stkochWIMPy: What is NFI?
22:15.37WIMPyNo F... Idea
22:15.39rrittgarn1related to NFC... but slightly different...
22:15.53rrittgarn1(Clue vs Idea)
22:16.58stkochhttps://wiki.asterisk.org/wiki/display/AST/Requirements+for+PLC+Use
22:17.30WIMPyDoes the device you're using have multiple hardware ports?
22:20.05stkochWIMPy: yes, 2xfxs, 1xS0 and one ADSL port
22:20.32WIMPyAnd I guess you can make calls between those ports without issues?
22:21.03stkochWIMPy: not tested, but with packet loss < 1% voip works fine
22:21.34WIMPyIt's probably more about jitter than PL.
22:24.07stkochThe best would be if there is packet loss/jitter asterisk inserts dummy silence into the alaw stream so that the lantiq soc doesn't come in touch with the jitters
22:24.48stkochOr asterisk doesn't hangup and does instead reopen the channel after failure
22:24.59WIMPyMaybe someone who knows about the media handling can tell if it might be worth to try to add a local channel.
22:25.39WIMPyOr the channel driver needs to be ... less bad.
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22:39.07stkochhave I to change exten => USERNAME,1,Dial(TAPI/1) to exten => USERNAME,1,Dial(local/TAPI/1/nj) that local channel is used with nj for jitter buffer?
22:39.23stkochit's in [sipgate_in] section in extensions.conf
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23:35.04stkochWIMPy: thanks
23:37.15filefalls over
23:39.10j4janicejflaps on file
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