IRC log for #asterisk on 20141223

01:00.49*** join/#asterisk fstd (~fstd@unaffiliated/fisted)
01:34.01*** join/#asterisk [TK]D-Fender (~joe@64.235.216.2)
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01:56.58Gerbilesthello everyone, can I get some help with the simple 2 phone example pbx if anyone has a moment?
01:57.24nokoI use Queue() in my dial plan. How to prevent answering until someone in queue really answer?
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01:59.13[TK]D-Fendernoko, "core show application queue" <-
01:59.41[TK]D-FenderGerbilest, Show us where your calls have gotten, and what' you've done and we'll see what we can advise.
01:59.48[TK]D-FenderGerbilest, PASTEBIN is your friend.
01:59.51[TK]D-Fender~pb
01:59.51infobotA "pastebin" is a web-based service where you should paste anything over 3 lines so you don't flood the channel. Here are links to a few: http://www.pastebin.com, http://pastebin.ca, http://channels.debian.net/paste, http://paste.lisp.org, http://bin.cakephp.org/; or install pastebinit with yum or aptitude.
01:59.53[TK]D-Fender^^^
02:00.00GerbilestI know what pastebin is thanks,
02:00.10GerbilestI'm just not showing the two users in sip show peers
02:00.15Gerbilestthough it appears that they've registered
02:00.20Gerbileston the softphone
02:01.16noko[TK]D-Fender, Ring instead of playing MOH?
02:01.22Gerbilestit shows zero sip peers
02:01.33[TK]D-FenderGerbilest, Show us the status dumps, and what you've configured
02:01.47[TK]D-Fendernoko, Nope, keep reading....
02:02.01Gerbilesthttps://wiki.asterisk.org/wiki/display/AST/Creating+SIP+Accounts
02:02.05Gerbilestit's configured exactly like that
02:03.01Gerbilestthe service was restarted and then I've attempted to register the softphone (zoiper) with the demo-bob account
02:03.01noko[TK]D-Fender, I can't find :(
02:03.30Gerbilestthe softphone will show the account as registered, though I have 0 sip peers in the show sip peers readout
02:03.35[TK]D-Fendernoko, I'm missing something myself... I recall there being an option for this...
02:03.47JeffC_NNI think noko wants the incoming call to not be answered, aka Answer(), until there's an agent ready to talk
02:03.51[TK]D-FenderGerbilest, Show us your actual configs and debug
02:04.22hfpHey all, I'm looking for this website with some fake guy called Bernie or something like that who would drive telemarketers crazy... It was all done with an Asterisk dialplan and you could listen to the latest calls because it would record them automatically
02:04.24hfpDoes that ring a bell for anyone? Can't find the website anymore
02:04.58[TK]D-Fendernoko, "R" I think actually is it...
02:05.12[TK]D-Fendernoko, nothing but "riung", and I don't believe that implies in-band, so that should do it.
02:05.51[TK]D-Fendernoko, Go try it.  If it's a SIP call it's easily provable when the answer actually happens.  Show us a call with "sip set debug on" if applicable and you're not sure
02:06.00[TK]D-FenderGerbilest, Show us
02:07.15GerbilestThere are no debug messages and I literally copied and pasted the configs in the web address.
02:07.25Gerbilestthat I linked to earlier.
02:07.51Gerbilestat least no debug messages on -vvvvv
02:07.53noko[TK]D-Fender, it play ring sound but answer immediately
02:08.05[TK]D-FenderI want to see actual configs,actual CLI commands called.  Complete real dump.  Including a reload of the module itself\
02:08.57[TK]D-Fendernoko, Show us
02:10.33noko[TK]D-Fender, I tested it by calling from my phone and see that answer timer is start
02:10.42[TK]D-Fendernoko, Show us the call.
02:11.19nokoaww~ debug log is so big. Okay -_-
02:11.28[TK]D-FenderLogs are worthless.
02:11.29JeffC_NNtail ;)
02:11.30[TK]D-FenderLive CLI only
02:12.00[TK]D-Fender"asterisk -r", "core set verbose 10", "sip set debug on"
02:12.25nokohow to filter debug only by one peer?
02:12.36JeffC_NNcan't :/
02:12.50nokobecause it's very high traffic here
02:13.04GerbilestWHOIS  [TK]D-Fender
02:13.06nokofew screens of logs in one second
02:13.27Gerbilestwhoops lol
02:13.34[TK]D-FenderGerbilest,  I'm me.  You're you.  That's how this works.
02:13.44Gerbilestyeah that's great
02:13.48Gerbilestthanks for the help
02:14.16JeffC_NNnoko, mabye it would help if you had a test install of asterisk?
02:14.21[TK]D-Fendernoko, I have no issues scrolling through.
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02:21.09noko[TK]D-Fender, http://pastebin.com/raw.php?i=y2ky5h7h
02:22.47[TK]D-Fendernoko, your "tT" options BREAK this
02:23.12[TK]D-Fendernoko, Asrterisk can't listen for DTMF from the caller if it isn't listening.  Listening means answering
02:23.17[TK]D-Fenderremove those
02:23.20[TK]D-Fenderretest
02:25.30noko[TK]D-Fender, same result http://pastebin.com/raw.php?i=qAqxRpJA
02:28.05[TK]D-FenderI see another issue there... this option mentions ringing when calling the agent... is says nothing about the period BEFORE calling...
02:28.09[TK]D-FenderAnd we see MoH starting.
02:28.32[TK]D-Fendertry removing the class from your queue definition and make sure there is no [general] on assigned either
02:29.08[TK]D-FenderI thing "r" might compliment "R" as well...
02:29.20[TK]D-FenderDo both, make those other changes and retest
02:30.06noko[TK]D-Fender, here is my queues.conf http://take.ms/Jhlzq
02:30.41[TK]D-Fenderlooks fine
02:30.49[TK]D-Fenderok, test with "rR"
02:31.10nokosame result
02:31.27[TK]D-Fender:/
02:31.51[TK]D-FenderWas pretty sure there's a way for this... but looking at my own system I don't see anything more definitive.
02:33.06JeffC_NNHow would * bridge the agent to the call that isn't answered unless app_queue answers it? If all else fails, a custom AGI would work.
02:33.37noko[TK]D-Fender, lol, i'm sorry. My dialplan starts from Answer() and only than Queue()
02:33.43nokoworking now
02:33.53noko[TK]D-Fender, thank very much!
02:34.10JeffC_NNYay!
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02:39.19[TK]D-Fender....
02:39.36[TK]D-Fendernoko, Next time, show it from the START
02:39.44Gerbilestwow.
02:39.46[TK]D-Fendernoko, That was a pretty huge mistake
02:39.50[TK]D-Fender:)
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08:27.38R4v3nhello :) Somebody does H.323 video calls through Asterisk please ? Thank you !
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10:58.27vjoshneed help
10:58.35vjoshin asterisk ARI
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13:53.04wonderworldwhats your fav tool to debug sip traffic on console? is there a specialised tool that makes the job a bit more easy? i really like wiresharks sip plugin and are looking for something similar in text mode.
13:54.24WIMPysngrep
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15:24.13angryuserHi, after reading the article of the https://wiki.asterisk.org/wiki/display/AST/T.38+Fax+Gateway i still do not understand if the gateway is able to originate faxes ? can i send tiff files like with the digium T.38 module ?
15:24.56angryusersomething like exten => 1,n,Sendfax(myreceivedfile.tiff,d)
15:28.45malcolmdres_fax_digium doesn't do gateway.  gateway is when you want to go from PSTN directly to T.38 on a SIP call without store-and-forward.  if you're calling SendFax, then gateway isn't being invoked.  if you need gateway, you need res_fax_spandsp
15:30.10newtonrangryuser, yes you can send faxes using Sendfax
15:31.04angryuserso still the oldy spandsp for the termination
15:32.20angryuserso today the best option is still the digium t.38 module for sending faxes
15:32.38angryuser(origination from asterisk and tiff file)
15:33.10malcolmdeither will work, res_fax_digium or res_fax_spandsp, for that purpose
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15:36.34newtonrangryuser, I recommend the destruction of all fax machines in your proximity
15:36.51malcolmdthe realtors won't stand for that
15:37.04newtonrOut with the realtors!
15:37.06angryusernewtonr: the problem are the people not poor fax machines
15:37.43angryuseri wonder if the digiums one will work for the 13.1 as it is listed to 12 in the downloads
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15:43.35RadJacksonHello , i'm having two asterisk server , from my cellphone i call Server A that has to transfer the call to B. on server A i've created the SIP account (trunk) , Server A configuration is http://pastebin.com/WwbmqZg0
15:43.35RadJacksonServer B configuration is : http://pastebin.com/BHAh3Vgb
15:43.35RadJacksonEverything works fine , expect i keep getting a notice on both server , res_hep.c:418 hep_queue_cb: Unable to send packet: Address Family mismatch between source/destination , any idea please ?
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15:46.06newtonrRadJackson, the message only happens during the successful transfer?
15:46.23RadJacksonyes on both servers i see the same message only when the call is bridged
15:47.05newtonrHmm, and it all works fine.
15:48.46newtonrI, have no idea.
15:49.22RadJacksonyes
15:49.42RadJacksonit all works fine i just keep getting that notice
15:49.54newtonrWhat versions of Asterisk?
15:49.59RadJackson[2014-12-23 16:49:09] NOTICE[19850]: res_hep.c:418 hep_queue_cb: Unable to send packet: Address Family mismatch between source/destination
15:50.06RadJacksonAsterisk 13.1.0,
15:50.10RadJacksonon both servers
15:51.51RadJacksoncan it be related to the type = user/peer/friend parameter? Server A can receive calls from outside and transfer them to server B , but server B will only send calls to server A , this is the actual architecture
15:52.50newtonrI'm really not sure. I've personally never seen that message before. Not that I can remember at least.
15:53.52newtonrI'd expect it to be about receiving IPv6 when expecting IPv4, or vice versa.
15:54.20RadJacksonThats exactly the only answer i see on forums "You probably received an IPv6 address when your system only supports IPv4."
15:54.24RadJacksonCan i do something about this?
15:54.34newtonrA developer would need to look at the code around that notice and see why Asterisk prints it out.
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15:55.35newtonrRadJackson, if everything is working fine, you probably don't need to do anything.  The fact that the NOTICE gets printed out may be the only problem.
15:56.31newtonrRadJackson, if you like, you can file a bug and include a packet capture of the call that results in the message, as well as an Asterisk full log including SIP trace and "DEBUG" logger messages.
15:56.54RadJacksonok
15:57.42newtonrhttps://wiki.asterisk.org/wiki/display/AST/Asterisk+Issue+Guidelines
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16:40.58mjordanRadJackson: are you using HEP?
16:42.04mjordanThe HEP protocol, which res_hep is using, only supports encapsulating packets from the same address family. If the source address is IPv4 and the destination is IPv6 (or vice versa), it can't send the packet to the Homer server
16:42.40mjordanOf course, if you don't have a Homer server, you should just disable res_hep
16:42.42mjordanor unload it
16:45.13RadJacksonmjordan thanks a lot
16:45.19RadJacksoni've disabled ipV6 on my debian server
16:45.23RadJacksonnot having the notice anymore
16:46.27newtonrDid you have a mix of address families? Or did you just have IPv4 on both sides?
16:47.20RadJacksoni had ipV6 activated on server A , desactivated it , not having the problem
16:48.13RadJacksonjust by updating a file located at /proc/sys/net/ipv6/conf/NETWORK INTERFACe , file name is /proc/sys/net/ipv6/conf , modified its content from 0 to 1
16:51.15mjordanRadJackson: I am curious, are you using Homer?
16:52.21RadJacksonnop what is that?
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17:01.00mjordanRadJackson: what res_hep is attempting to communicate with :-)
17:01.29mjordanRadJackson: rather than removing IPv6 from a server, I'd simply disable res_hep in hep.conf or unload res_hep. If you aren't using, you don't need the overhead that module incurs
17:01.44mjordanHomer: http://www.sipcapture.org/
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17:39.47RadJacksonmjordan ok i will try disabling res_hep
17:39.50RadJacksonthanks a lot
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17:40.36RadJacksonwhats the purpose ot res_hep ?
17:42.07newtonrmjordan pretty much just explained that to you but:  https://wiki.asterisk.org/wiki/display/AST/New+in+13#Newin13-res_hep
17:42.16newtonr"A new module, res_hep, has been added that acts as a generic packet capture agent for the Homer Encapsulation Protocol (HEP) version 3. It can be configured via hep.conf. Other modules use res_hep to send message traffic to a HEP capture server."
17:43.23newtonrI also recommend the link he gave you: http://www.sipcapture.org/
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17:54.04RadJacksonthanks
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18:22.24newtonrNo problem!
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19:29.43c0ldg0ldWhat are people out here using to monitor their asterisk servers?  zenoss, nagios, zabbix, something I haven't heard of yet?
19:30.44c0ldg0ldI have about 15 servers of different asterisk vintages (for now) that I've decided would be in my best interest to have monitored by some service to try and keep me ahead of irritated users.  I figured here was the place to find up-to-date advice
19:32.13c0ldg0ldnone internet facing and all on the same network though spread all over town, if that makes a difference
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19:35.59[TK]D-FenderNagios is common.
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19:36.09[TK]D-FenderI've heard reference to Zabbix IIRC
19:37.40c0ldg0ldis Nagios probably the most used?  I'm not terribly interested in a bunch of bells and whistles, just something that will let me know if a PRI has gone down or IAX trunk etc
19:38.09[TK]D-FenderThose are the kinds of thins people commonly check for
19:38.28[TK]D-FenderI'm sure you can Google up dozens of config samples for it in a matter of seconds
19:39.37c0ldg0ldYeah, I started googling for zenoss because that's what a buddy said he used but just for linux admin, not Asterisk.  The things I were noticing were for Ast 1.6 and were quite old so I didn't know if there was something better.
19:39.40c0ldg0ldThanks for the input
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20:01.18Kobazso i have a polycom that's continually asking for dhcp, and the server is giving sending back an address, but the phone's not taking it
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20:07.29malcolmdthat's weird
20:09.42zafis something else using it?
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20:16.41Kobaznever mind, fixed it
20:16.43Kobazrogue dhcp server
20:17.09MaliutaLapgotta love that
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22:50.43warewolfanybody here good w/ SIP-TLS and SRTP?
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22:51.37warewolfI'm trying to get my asterisk box to Dial() out w/ them enabled, and it doesn't appear to work w/ the channel vars (secure_bridge_signaling and secure_bridge_media) unless I'm Dial()'ing a peer that is already defined.
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