IRC log for #asterisk on 20140918

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04:48.02lkthomashey guys
04:48.04lkthomasI got Span 1: Channel 0/23 got hangup request, cause 102
04:48.17lkthomasis it problem from telco ?
04:54.10WIMPy{0x66, "Recovery on timer expiry"},
04:54.44WIMPyBut that doesn't tell you where it happened. That's in the location bits.
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05:15.51lkthomasinteresting
05:15.59lkthomasif I use music on hold, connection cut in 3 seconds
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05:25.46lkthomasahha
05:25.52lkthomasmusic on hold is extra service
05:26.00lkthomasTelco provider said it cost money
05:27.34lkthomasis it possible to run MOH without notify provider ?
05:29.25ChannelZThey want to charge you for having MOH on your own system?
05:29.30ChannelZDump the provider
05:29.30lkthomasyeah
05:29.37lkthomassomehow they could detect I am using MOH
05:30.13lkthomashow could they detect MOH is in use or not
05:35.34ChannelZAre you using directmedia?
05:35.41lkthomaswhat's that
05:37.07ChannelZWell without directmedia, someone calls you, which comes in from your provider SIP -> Asterisk.  Then Asterisk makes a call to your device.  When you answer, there are 2 connections happening: Provider -> Asterisk and Asterisk -> You
05:37.49ChannelZWith directmedia, if Asterisk doesn't need to listen to the media for any reason, when you answer Asterisk can essentially tell your provider to connect directly to your phone
05:38.30lkthomasprovider SIP?
05:38.32ChannelZI might be not thinking this through correctly, but offhand I think that's the only way the provider could see that you put a call on hold.
05:38.33lkthomaswe are using IDAP
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05:38.59ChannelZI have no idea what IDAP is
05:40.02lkthomasor, PRI
05:40.31ChannelZoh... hmmm
05:40.50lkthomasI don't understand how does PRI provider know I am running MOH, LOL
05:41.29ChannelZme either
05:41.47ChannelZUnless they are literally detecting waveforms that sound like music
05:42.09lkthomasit's interesting that no matter what MOH I put, it still cut in 3 seconds
05:42.13ChannelZWhat if you play a song in your IVR? Does it hang up then?
05:42.15lkthomasunless I use default ring
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05:47.41lkthomaswithin SIP server MOH works fine
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05:50.51ChannelZre: if you play a song as part of your normal IVR -- or even hold your phone up to a speaker -- do they terminate the call?
05:51.33lkthomasI don't have IVR, let me try to do other one
05:51.33ChannelZ(I don't know much about the innards of PRI, if there is any type of notification * sends when you put the channel on hold)
05:55.11lkthomasLOL
05:55.34lkthomasthose MOH I could hear is nothing related with my PBX
05:55.38lkthomasthose sound doesn'
05:55.44lkthomasdoesn't even exists
05:55.56lkthomaslooks like they indeed send signal to PRI provider
05:55.57ChannelZhuh?
05:57.49ChannelZWhat are the local devices (handsets) you're putting on hold from?
05:57.56lkthomasSIP
05:58.17ChannelZAnd what does your console say when you do it?
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06:09.47lkthomasExecIf("Local/993239670@from-internal-fda1;2", "1?Set(DIAL_TRUNK_OPTIONS=M(setmusic^All-Tech-ops-Engineer))") in new stack
06:09.57lkthomasI believe dial trunk options include MOH call
06:10.41lkthomas<PROTECTED>
06:10.48lkthomasI got this line not long after dial trunk options
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07:44.31gianyhi all, currently with use_q850_reason you can send something like this : Reason: Q.850;cause=19, is there a way I can set a "text" too?
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08:07.26wdoekesgiany: not with chan_sip, no
08:07.52wdoekesnote that use_q850_reason works both ways, it will also attempt to parse incoming reason headers if available
08:08.18gianywdoekes: thing is that provider sends towards asterisk  : Reason: Q.850;cause=19;text="no answer from the user"
08:08.38gianybut asterisk can only send further Reason: Q.850;cause=19.. so no text
08:10.04wdoekesgiany: http://fpaste.org/134466/
08:10.06wdoekessomething like that
08:10.31wdoekesalthough it will not forward the text, it will add a new text
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08:11.34wdoekes(which would be "User alerting, no answer" for 19)
08:12.16gianythat is the Q.850 reason?
08:12.51wdoekes?
08:14.52gianyhttps://wiki.asterisk.org/wiki/display/AST/Hangup+Cause+Mappings
08:14.59gianyAST_CAUSE_NO_ANSWER
08:14.59giany19. No answer from user (user alerted)
08:14.59gianyOR2_CAUSE_NO_ANSWER
08:14.59giany480, 483
08:15.34giany<PROTECTED>
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08:50.28hurdmanhi, i'm exactly in the same case like here http://lists.digium.com/pipermail/asterisk-users/2014-May/283288.html
08:50.49hurdmananyone have a sip.conf and an extensions.conf that works with early video media ?
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12:15.30iulhki am using asterisk-11 , focus just sip to sip call, audio/video, in allowed codecs 'gsm;h264' , Issue peer 1000 calling to 2000 audio call, after ack, at receiver end video screen automatically opened, although caller started audio call, if i just enabled gsm, codec then both-end its audio screen, but in that case i can't start video as video codec not enabled. i want when user starting
12:15.30iulhkvideo call, it should start video at both-end when user starting audio call then at both end it should be audio call, is it possible ?
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14:42.19Zogothttps://issues.asterisk.org/jira/browse/ASTERISK-23807 anything further with this and things like transports in realtime? there are database tables defined in alembic but if they are not for intended to be used
14:42.59Zogotthey perhaps should be dropped from alembic
14:44.48newtonrBugs should be filed for those that are not used, and then they will be removed eventually.
14:45.03newtonrAs is likely the case with ASTERISK-23807
14:46.59hurdmanAny idea of why i don't get my early video media ?  http://cylon.r0b0t.fr/zerobin/index.php?95fbf099909ad9c5#6hplYLG40cd5a+jLTitqMPeEXDzU6nXrT7bVHtFbNCo=
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14:56.58dipanjan[TK]D-Fender: I upgraded as you suggested yesterday. Still facing the same problem. When a callee disconnects the call when the script is expecting an input then the BYE is not detected. I keep getting this message every 10 seconds:  WARNING[15867]: chan_sip.c:4258 __sip_autodestruct: Autodestruct on dialog '05e367c47b0884714dd2b34143cc7dd4@10.208.26.150:5060' with owner SIP/10.208.26.54:5060-0000005c in place (Method: BYE). Resched
14:57.45[TK]D-FenderPASTEBIN the entire call along with your script
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15:01.56hurdmanthinks that early video media with sip on asterisk has never worked.
15:07.36dipanjan[TK]D-Fender: call: http://pastebin.com/AjuGerCj script: http://pastebin.com/z3deFD3h
15:08.25[TK]D-Fenderdipanjan: You did not include SIP debug.  pace another call.
15:09.08[TK]D-Fenderplace*
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15:15.43dipanjan[TK]D-Fender: http://pastebin.com/uU02yytL the intermittent warnings are from the zombie of the previous call
15:18.05hurdmanhere my full sip debug, my dialplan and my sip.conf... any idea of why i doesn't get any video early media but the video is ok during call ? http://cylon.r0b0t.fr/zerobin/index.php?8b694d1dd6986936#bx/koS9CS/nmR+aaOgnv4hdwo0lhuUZnx5ulbfeXtX4=
15:19.29[TK]D-Fenderdipanjan: I'm not seeing anything after the end fo the call including channel dumps, etc./..
15:20.44[TK]D-Fenderdipanjan: $SIG{HUP} = "IGNORE";  <-- and your script is IGNORING HUP
15:23.55dipanjan[TK]D-Fender: removed the line with the HUP IGNORE. Same result
15:28.41[TK]D-FenderNot sure at this point.... hopefully someone with mor AGI/PERL experience can pick up from here.
15:29.30hurdmandipanjan: what was your problem ?
15:29.32dipanjan[TK]D-Fender: OK. That line was the problem. The last call was discarded after the first 10 seconds expired.
15:29.54[TK]D-Fenderdipanjan: Good, that was it then...
15:30.02dipanjan[TK]D-Fender: thanks. Did not notice that line was there. Very old code :)
15:30.32[TK]D-FenderFirst thing you should ahve looked for...
15:30.35[TK]D-Fenderhangup handler...
15:31.00dipanjanhurdman: zombie calls remained on when a user disconnected the call when the script expects an input. In other cases hangup was normal.
15:31.00[TK]D-FenderAt least now you're also on a more modern version that is supported
15:31.10hurdmandipanjan: ah ok
15:31.12dipanjan[TK]D-Fender: Right. I will remember that.
15:32.06dipanjanThanks all
15:32.11fileI support cheese.
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16:27.46casdudehi
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16:33.27casdudeI have a seemingly random issue, I receive congestion on an outbound trunk every now and then and the all circuits busy message is played. I have read some forums and think that it maybe due to the system not waiting longer enough prior to giving up
16:33.58casdudeis there anyway of me getting the system to wait longer? as there are lines available, i just think the telco is a little slow
16:34.21[TK]D-FenderGo look and prove what's actually happening.
16:35.38[TK]D-Fender"Some forum" doesn't really mean anything.  They aren't seeing your call.
16:36.59The_Gurui've heard forum trolls are a great scarcity nowadays... becoming extinct
16:37.31[TK]D-Fenderthat's the exact sort of thing a troll would say...
16:37.37The_Guru:)
16:38.30casdudeI have fairly hard skin I can take it
16:38.57casdudesorry for the lack of back ground explanation Fender
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16:40.22The_Gurufrom the earlier explanation my recommendation would be to increase the number of channels.
16:41.12casdudethanks Guru lines are fine, seems to be random, no particular load
16:41.14casdudeissues
16:41.32casdudei receive outisbusy and Dial failed for some reason with DIALSTATUS = CHANUNAVAIL and HANGUPCAUSE = 1. With this being a seemingly random event i took it was not a configuration issue
16:41.38[TK]D-Fenderfrom the earlier explanation my recommendation would be go show us the actual call so we aren't playing guessing games about what's really happening based on a very loose description.
16:41.43[TK]D-FenderPASTEBIN is your friend.
16:41.45[TK]D-Fender~pb
16:41.45infobotA "pastebin" is a web-based service where you should paste anything over 3 lines so you don't flood the channel. Here are links to a few: http://www.pastebin.com, http://pastebin.ca, http://channels.debian.net/paste, http://paste.lisp.org, http://bin.cakephp.org/; or install pastebinit with yum or aptitude.
16:41.47[TK]D-Fender^^^
16:41.54casdudenps on it
16:42.01The_Gurui really like Fenders recommendation
16:42.22[TK]D-Fenderlikes Reality-based approaches.
16:44.01casdudehttp://pastebin.com/2JX8weUL
16:44.33casdudehere we are thanks for your help
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16:50.43[TK]D-Fendercasdude: Looks like network congestion.
16:50.53casdudeumm
16:50.59[TK]D-Fendercasdude: Or possibly an oddly-reported "busy"
16:51.05[TK]D-Fendercasdude: PRI, correct?
16:51.08casdudePRI
16:51.24[TK]D-Fender"pri debug span X" <-
16:51.30[TK]D-FenderGo look at the actual comms
16:51.41casdudek
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16:53.29casdudethanks for your help
16:56.49hurdmanpompompom, snif, nothing works :'(
16:56.51The_Guruline #82 looked real spooky. must be getting close to Halloween.
16:59.09The_Guruanyone know of any way cool reminder scripts for like a doctors office? i'm way too poor for cepstral or to actually pay for one.
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17:23.30[TK]D-FenderFestival for TTS
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18:31.12al_nz1I can see from both a packet race and debug that my cisco phone is getting UNAUTHORISED when trying to register - I have double checked the password in the cnf file and the web gui on PIAF.
18:31.25al_nz1Is there another way from the CLI on the server to verify extension passwords?
18:31.33hurdmanal_nz1: can you show your sip.conf ?
18:31.43al_nz1I presume they are not stored in clear text anywhere?
18:31.43hurdmanen paste your sip debug log ?
18:32.18al_nz1hurdman: I got a packet dump here insead of SIP lg?
18:32.38hurdmanok
18:32.41hurdmanand sip.conf
18:32.58al_nz1ok - where is sip.conf kept?
18:33.07hurdmancat /etc/asterisk/sip.conf
18:33.08al_nz1.../etc/ ?
18:33.10al_nz1ok
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18:36.36al_nz1http://pastebin.com/5F4YKjGP
18:36.40al_nz1sip.conf
18:37.43hurdmanarf, there's only include into :) can you paste all the sip**** please ?
18:37.54[TK]D-Fender....
18:37.57[TK]D-Fenderno need
18:38.07[TK]D-Fenderdo NOT just paste it.
18:38.16[TK]D-Fenderyou can see the secret on your peer in sip_additional.conf
18:38.33[TK]D-FenderWhich will be the same as on the extension in the GUI unless you failed to commit a change
18:39.07al_nz1[TK]D-Fender: awsome!!!
18:39.16al_nz1[TK]D-Fender: and the bloody password is differnt
18:39.25al_nz1I cant work out why it didnt commit the change
18:39.36[TK]D-Fender"Apply"
18:40.06al_nz1Im sure I did!
18:40.23[TK]D-FenderIt looks like you might be wrong.
18:41.01al_nz1well...I will make another change, apply, and then recheck....but great answer - thanks
18:43.08al_nz1bugger!~
18:43.15al_nz1I am still getting Unauthorised
18:43.50hurdmanal_nz1: you're pcap only show a 401
18:43.50hurdman:/
18:44.13hurdmanperhaps you will get more info into your asterisk console using sip debug ?
18:44.42al_nz1actually I take it back, I looked at the wrong extension - the password was right in the first place
18:44.49al_nz1sure sip debug coming up
18:47.14hurdman[TK]D-Fender: keep cool, i'm not an hackers ^^"
18:50.15al_nz1http://pastebin.com/LnsPDuBy
18:50.21al_nz1debug
18:54.38al_nz1brb
18:57.49hurdmanal_nz1: i can't see anything that can help sorry. imho, just check all your sip***.conf to see if username/password etc ... are ok,
18:58.33hurdman( and i never user the web gui, only conf file :/)
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19:09.56al_nz1hurdman: ta
19:10.09al_nz1[TK]D-Fender : anything you can see?
19:10.26[TK]D-Fenderno
19:12.10al_nz1weiiird
19:12.21al_nz1[TK]D-Fender: you saw the pic
19:12.24al_nz1?
19:12.35[TK]D-Fendersuper tiny almost unreadable
19:12.38[TK]D-Fenderbut looked the same
19:12.53*** topic/#asterisk by mjordan -> #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: Asterisk 11.12.1 (2014/09/18), 1.8.30.0 (2014/08/19); Standard: Asterisk 12.5.1 (2014/09/18); DAHDI: DAHDI-linux 2.10.0 (2014/08/13), DAHDI-tools 2.10.0 (2014/08/13); libpri 1.4.15 (2014/06/16) -=- Visit the official Asterisk wiki: wiki.asterisk.org -=- Read the Code of Conduct bit.ly/1hH6P22
19:16.11al_nz1got me stumped then
19:17.30*** join/#asterisk aross42 (~aross@h46-190.reznet.ucalgary.ca)
19:19.11[TK]D-FenderI haven't seen teh actual failure yet
19:20.33al_nz1401 auth error on sevrer
19:22.40[TK]D-Fenderpastebin the whole thing.
19:22.53[TK]D-Fender401 can be a CHALLENGE and not just a refusal
19:30.29al_nz1[TK]D-Fender: http://pastebin.com/LnsPDuBy
19:30.46al_nz1yes I am reading and see that 401 and just be a reposnse to send the hashed password?
19:31.46[TK]D-Fenderal_nz1: What is your NAT setting in the extension?
19:32.01al_nz1[TK]D-Fender: never
19:32.09[TK]D-Fenderal_nz1: set to YES
19:32.09al_nz1but I have tried both
19:33.17al_nz1done. and applied
19:56.07al_nz1didnt register
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21:09.46Zedaxhello is there any web gui for current version of asterisk?
21:13.14PenguinFreePBX seems to work with Asterisk.
21:14.09Penguin
21:19.15ZedaxPenguin: does it work well if you're not using their distro?
21:19.31[TK]D-FenderNo different
21:19.42PenguinFreePBX is just a web application.
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21:50.46marceloamorimHello guys, I`m building my own call record details on mysql and I wish to get the variable for the call starting to ring and when the extension pick up the call
21:51.29marceloamorimlike cel and cdr does with those data to mysql
21:51.43marceloamorimis that possible?
21:53.11[TK]D-FenderThere is no "starting to ring"
21:53.26[TK]D-FenderThere is "before dial", and "upon answer"
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21:55.11marceloamorimI should get those "BEFORE DIAL" and "UPON ANSWER" from the cel database or I can get those variables from channel?
21:56.57[TK]D-FenderYou could get them from channel
21:57.21[TK]D-FenderI don't know CEL
21:57.47marceloamorimat this moment I`m using app Dial with option "g" to keep going on my dialplan and I `ll put those variables to the mysql
21:58.30marceloamorimdo you know which variables we are talking about?
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22:00.31[TK]D-FenderNo.
22:00.47[TK]D-FenderYou just said "the variable"  You gave no useful description
22:02.03zerickIs it possible to run Asterisk and FreeSwitch on the same server ? (both running at same time, independently)
22:03.20marceloamorimthe variable ( START TO RINGING) and variable ( ANSWER THE PHONE )
22:03.47Penguinzedax: As I already said:  Just don't try to bind them both to the same port(s) on the same IP address(es).
22:04.02Penguinmarceloamorim: Those are not variables.
22:05.27[TK]D-Fender^^
22:06.35marceloamorimso there is no way to get the same informations that a CDR and CEL?
22:06.43marceloamorimmy english is bad, I know that
22:07.05marceloamorimbut didn`t you understand what I`m saying? =(
22:07.14[TK]D-Fendermarceloamorim: No.
22:07.31[TK]D-FenderWHAT INFORMATION <-- You are not telling us WHAT information you want to store
22:07.43PenguinI don't think there is a variable created at the startup of Dial().
22:08.04marceloamorimthe time
22:08.23[TK]D-Fenderbefore you dial go STORE the time
22:09.22[TK]D-Fendermarceloamorim: "core show function STRFTIME"
22:09.23marceloamorimI need the time before start to call, the time the phone start to ring and the time that phone answer the call
22:09.50[TK]D-Fender[18:09]marceloamorimI need the time before start to call, the time the phone start to ring and the time that phone answer the call <- I already told you you could do TWO of these.
22:10.01[TK]D-FenderThere is NO option for "start of ringing"
22:10.22PenguinYou can only get the time BEFORE you execute Dial().
22:11.20[TK]D-FenderAnd right as they answer
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22:12.09alexwMy voicemail has two beeps - "The person at ext 1000 is on the phone please leave a message after the beep, (beep) (beep)"
22:12.42marceloamorimthose variables are CHAN_START and ANSWER?
22:13.10[TK]D-Fenderno
22:13.14[TK]D-Fenderthere are no variables
22:13.17[TK]D-Fenderstop looking for them
22:13.20[TK]D-Fenderthey do not exist
22:13.26alexw<SIP/1000-00000005> Playing 'vm-isonphone.gsm' (language 'en'),  <SIP/1000-00000005> Playing 'vm-intro.gsm' (language 'en'), <SIP/1000-00000005> Playing 'beep.gsm' (language 'en')
22:13.26[TK]D-FenderLOOK AT THE TIME
22:13.31[TK]D-Fender[18:09][TK]D-Fendermarceloamorim: "core show function STRFTIME"
22:14.48Zedaxi get ***Checking for PEAR DB..FAILED [FATAL] PEAR must be installed (requires DB.php). Include path: .:****, i have pear, how do i say the path?
22:15.11marceloamorimmaybe you know something that I don`t know, because if I set ${EPOCH} before the dial and set ${EPOCH} after the app DIAL, how can I get those times correctly
22:16.04[TK]D-FenderYou don't SET that variable.
22:16.09[TK]D-Fenderit is READ-ONLY
22:16.26marceloamorimI don`t need to set, I need to read the time
22:16.34[TK]D-FenderSo go read it
22:16.45marceloamorimgez
22:16.48[TK]D-Fender${EPOCH}: The current UNIX-style epoch (number of seconds since 1 Jan 1970)
22:16.59[TK]D-Fender[18:09][TK]D-Fendermarceloamorim: "core show function STRFTIME"
22:17.13marceloamorimdude, I know THE FUNCTION STRFTIME AND THE EPOCH
22:17.49[TK]D-FenderThen go use them and get the time
22:19.40alexw[TK]D-Fender any idea how to remove the second beep from voicemail <SIP/1000-00000008> Playing 'beep.gsm' (language 'en_AU'?
22:20.15marceloamorimlet me try one more time, If I use same => n,Set(time_before_dial=${EPOCH}) and then same => n,DIAL(whatever) and then same => n,Set(time_after_dial)=${EPOCH} this information is useless
22:20.58marceloamorimI need the exactly time that phone answer the call
22:21.48[TK]D-FenderSo go do it upon answer
22:23.11marceloamorimI need ppl answering the phone, not the pbx
22:24.30[TK]D-Fenderwonders what that is supposed to mean....
22:24.40marceloamorimapp Answer
22:24.52[TK]D-FenderWho said to use that app?
22:24.55[TK]D-FenderI never did
22:25.34marceloamorimso what do you mean with upon answer?
22:27.53[TK]D-Fender"core show application dial" <- you clearly aren't reading the instructions for the apps you are using
22:28.07[TK]D-Fendergo set it when the OTHER SIDE ANSWERS
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22:29.13marceloamorimok, next time when I full understand the all applications, I`m back and ask you something else. Thank you
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23:16.43DovidHi. I am having a problem using FastAgi that if a call is hung up just at the correct time the php script will complete however no Asterisk functions will work. so my problem is that ant SQL statements that are prepaired are ran but anything that is asterisk related (like setting a variable) is not recorded. is there any way around it?
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23:38.10DovidI am having a problem where a call is hung up on but the agi continues. would this be the issue? https://reviewboard.asterisk.org/r/1165/
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23:52.02zerickHow could I call between two extensions that are on different contexts ?
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