IRC log for #asterisk on 20140319

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00:57.51rexwin_I have instances of agent getting calls after logging out and without logging in to asterisk server. why does this happen?
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01:20.11pabelangerrexwin_, check the logs
01:20.20pabelangerthere is a reason for asterisk dialing an extension
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02:56.52loggiewIve setup asterisk before successfully but this time Im having a problem. I must be goofing something and it's been a while.
02:56.59loggiewno audio on either device
02:57.08loggiewotherwise the call seems to connect
02:57.15PenguinNAT must be involved.
02:57.21loggiewI see traffic with tcpdump on ports 10000-20000
02:57.34loggiewits a virtual server and the ports are wide open
02:57.39loggiewim playing around so no firewall at all
02:58.25loggiewi figured it was nat on the clients end, but when i use netstat -anup and others, I dont see those ports open for service
02:58.55loggiewIm half wondering if I screwed up something about the config thats obvious that should be listening on those ports?
02:59.00loggiewI setup rtp.conf
02:59.10loggiewit's asterisk 11.8
02:59.17PenguinAsterisk will not listen on the RTP ports.
02:59.37loggiewok, so its something obvious im missing
03:00.54loggiewis it a poor fundamental understandign of asterisk? or something additional I need to be doing?
03:01.32PenguinIs NAT involved or not?
03:01.39loggiewnot on the server end
03:02.07loggiewthe phone is probably ipv6 translated at some ipv4 NAT point and the web client is at home behind a router/nat
03:02.32PenguinDid you configure the peer entry to be aware of NAT?
03:03.05loggiewis it not sufficient to turn on those options at the general level?
03:03.17loggiewor do I need to specify per peer that it may encounter nat?
03:03.57PenguinYou can enable that at the general level and it will precipitate down to the peers as long as you do not disable it within the peer.
03:04.10loggiewchecking to confirm i didnt disable..
03:04.47loggiewit appears fine, at the peer level i have canreinvite=no
03:04.57loggiewand i commented out directmedia=no
03:05.03loggiewwhere I set it under general
03:05.09Penguindirectmedia replaced canreinvite ages ago.
03:05.31loggiewya. at a certain point I was throwing shit at the wall
03:05.57PenguinI'm surprised it didn't puke on the presence of canreinvite.
03:06.11loggiewmaybe it is :D
03:06.14loggiewlet me try without
03:07.26loggiewthat didnt fix it
03:07.36loggiewi get audio for the first moment as it pickes up
03:07.50loggiewand i seem to recall that being what happens as it switches to using the higher port numbers
03:07.56loggiew10000+
03:08.04loggiewand hence why nat is an issue blah blah
03:08.35loggiewbut the server isn't on NAT and nothing listens on those ports
03:08.38PenguinBut media doesn't start out in one place and then "switch to using higher port numbers."
03:08.47loggiewbut i see traffic on those ports with tcpdump
03:08.55loggiewok.  ?
03:09.11PenguinThe port numbers are determined in SDP.  Check your sip debug to see what it is doing to set up the media.
03:10.25loggiewlooking
03:11.32loggiewug. 24 pages of packet data or whatever
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04:21.38FuriousGeorgehey all
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04:26.03ChannelZsay it like you mean it!
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06:44.42DonXIs there a way to receive mwi information on a PRI dahdi span?
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07:05.18WIMPyFrom/to where?
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10:28.09tuxx-hi guys. is it possible to nest asterisk functions like CUT?
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10:38.30kaldemartuxx-: CUT takes a variable name instead of a string as an argument so nesting CUTs would be a no.
10:38.53kaldemarnesting functions in general is possible.
10:38.54tuxx-tnx.
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10:59.39napnapyesterday I talk about my problem. I have a OpenVox B400P card and all the led blink in red. I cheked my wires and I have this one :  http://www.ordinoscope.net/index.php/Informatique/Th%C3%A8mes/R%C3%A9seaux/C%C3%A2blage_crossover  under ISDN BUS-S(BRI) title
11:00.14napnapthe four wires in the center are used..
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11:12.35napnapdo I change wires order, modify configuration :-\ ,
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11:21.57napnapjameswf, what do you think about my wores order for a BRI line ?
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11:23.15napnapis not a RJ48 but it is need for my type of lines ?
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11:53.00WIMPynapnap: What are you trying to connect to that card?
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11:56.29WIMPyAnd why are you talking about crossover cables?
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12:02.14michael_workPenguin, i wanted to ask you if you are the same Penguin from Openrepos (meego/jolla community) or it's just same nick :)
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13:11.27napnapWIMPy, I trying to connect two T0 (EO) (BRI)  lines
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14:08.32wasanzyhello
14:09.20filehi
14:09.23dan_jHi, without fail every night at midnight, asterisk loses all sip registrations and stops responding to SIP packets. Nagios has witnessed this. However, ping tests are fine and the server seems to be running normally.
14:09.36wasanzyis there a command to show a status of an app in asterisk cmd?
14:09.41dan_jThe outage lasts for about 30 seconds, and then it runs fine all day.
14:09.56dan_jHere is the debug from last night, but not really sure what i'm looking for.
14:09.57dan_jhttp://pastebin.com/eRDpV5aV
14:10.18dan_jAll sip peers went offline at 00:01:25
14:11.17WIMPynapnap: You doun;t need a crossover cable under any normal circumstances.
14:12.29filedan_j, that post is private
14:12.36filewasanzy, can you elaborate on what you mean by status?
14:13.14dan_jargh. 1sec
14:13.33dan_jok. try now.
14:13.51jeffspeffon a fresh install, not all modules are being loaded when * starts, specifically chan_sip and chan_iax2. from the console, I can manually load the module and it works, but doesn't automatically load after i restart *. i have checked modules.conf and autoload is on, sip and iax modules aren't set to noload
14:14.51file"module show" these days will tell you if a module is running (loaded fine with sane enough configuration), otherwise check your console output at startup
14:15.44filedan_j, looks like your database is being slow to respond and due to the way chan_sip is done that will block other stuff
14:16.25dan_jis it normally to have zero log data for around 1 minute? Between 00:00:10 and 00:01:20
14:17.03fileif the database blocks, chan_sip will block
14:17.49dan_jOk. I'll take a look at the database, however nagious hasnt reported any issues with that.
14:17.50dan_jThanks
14:17.52wasanzyfile: I have this app ControlPlayback and I want to check if it is working, but didn't want to use dialplan
14:18.25filewasanzy, the only way to know is to try it.
14:19.09wasanzyok
14:20.30DruidZI have a client with no sound.  Usually a NAT issue, right?
14:20.38fileDruidZ, usually yes
14:20.49dan_jDruidZ: was it working before?
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14:21.22DruidZVarious pages talk about sip_nat.conf but the server is not behind a firewall so that is irrelevant I think.
14:21.32dan_jDruidZ: SIP ALG on some routers can also mess things up with one-was sound.
14:21.36DruidZIt works and then stops working.
14:21.50dan_jReboot their router, and then see if the sound comes back.
14:22.48jeffspefffile, if i start asterisk using "asterisk -cv" then all modules work fine. If i start asterisk using "service asterisk start" then they don't all load
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14:24.28DruidZThey have an SPA-122 vers. 1.2.???.  Should I upgrade to the latest 1.3.3 (015)?
14:25.28DruidZThey have no sound in either direction.
14:26.26DruidZAm I correct in assuming that sip_nat.conf is irrelevant since I am not behind a NAT firewall?
14:26.44dan_jIs the SPA behind a nat?
14:26.52DruidZYes.
14:27.21DruidZAnd my phone on the same switch works so it must be at his end.
14:27.26napnapWIMPy, anyway , I just want to know why led are in red alarm. A wires order problem ? (What this card expect ?) (I use this cable on another asterisk box) Or it is possible that the problem comes from my configuration ? ...:-\
14:27.35dan_jIts probably a nat issue, but sip_nat.conf is irrelevnat
14:28.02dan_jWhen you say 'the same switch' do you mean, the same switch as the asterisk box, or as the spa?
14:28.08DruidZRight.  Do you know of any pages that discuss this issue from the SPA side?
14:28.33DruidZWe are both registered to the same * server.
14:28.55dan_jThats not what I asked.
14:29.11dan_jThe asterisk server has a public IP, correct?
14:29.27DruidZOh, we are in different cities.
14:29.33DruidZYes.
14:30.01filejeffspeff, this sounds vaguely familiar but nothing springs to mind
14:30.01dan_jOk. I would firstly check his router and look for any firewall settings that could be blocking the audio
14:30.31DruidZThe weird thing is that it works sometimes.
14:31.08dan_jYou should be able to set the RTP ports on the SPA, and then map the ports on the router to force it to work.
14:31.21dan_jHowever, it sounds like a dodgy router if it works sometimes.
14:31.40dan_jDid you try rebooting the router as I said?
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14:44.40DruidZDoing that now.
14:44.46DruidZBrand new Linksys.
14:45.36DruidZShould I disable SPI on the router?
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14:47.58[TK]D-FenderSPA != ALG
14:48.03[TK]D-FenderShouldn't need to touch that
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14:49.28DruidZOK.  So now it doesn't even ring and I get "Retransmission timeout reached on transmission" in my log.
14:49.47dan_jRestart the SPA now.
14:50.21DruidZJust did.
14:55.17dan_j[TK]D-Fender: SPA != ALG ?? ALG can mess with anything SIP.
14:56.00DruidZALG is off.
14:56.25dan_jOk. Then check the firewall settings on the router.
14:56.43dan_jIn sip.conf what do you have NAT= ?
14:58.11DruidZnat=force_rport,comedia
14:58.54[TK]D-FenderSPA rather
14:58.58[TK]D-FenderSPI*
14:59.01[TK]D-Fenderdid it again
14:59.03[TK]D-Fendergah
14:59.07[TK]D-Fender[10:45]DruidZShould I disable SPI on the router? <- no
14:59.57[TK]D-Fender[10:49]DruidZOK. So now it doesn't even ring and I get "Retransmission timeout reached on transmission" in my log. <- logs = trash.  live CLI only.  "sip show settings" <- PB first, then a call attempt "sip set debug on" <-
15:01.37DruidZSorry, I meant in CLI.
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15:04.59DruidZSo what setting[s] are you interested in?
15:05.43[TK]D-Fenderall of them
15:08.33DruidZhttp://www.vex.net/~darcy/asterisk_settings.txt
15:09.52[TK]D-Fender<PROTECTED>
15:10.03[TK]D-Fenderyou have clearly not set your system up to work from behind NAT
15:10.56DruidZRight.  That's because I am not behind a NAT.
15:11.17DruidZMy user is but my server is not.
15:12.19DruidZSIP works entirely on UDP, right?
15:12.26[TK]D-FenderSo there is a public IP directly on that box?
15:13.41DruidZYes.
15:14.02[TK]D-Fenderok, pastbein the peer in question masking only the scret and a failed call
15:14.03DruidZIt sits right on the Internet backbone.
15:17.54napnapI understood that the B400P card with E0 lines can work with DAHDI but perhaps I should see on the side of mISDN or  bristuff ?
15:18.03napnapwork with *
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15:20.47[TK]D-Fendernapnap: Whose card?
15:26.36napnap[TK]D-Fender, OpenVox 400P
15:27.27napnap(I use asterisk 1.8.11 under Elastix)
15:29.22[TK]D-FenderThey are supported by DAHDI....
15:29.33[TK]D-Fenderand I don't think E0 is the term you're looking for...
15:31.44napnapas I understood T0=E0(european notation)
15:32.02Kattywants a napnap :<
15:32.59napnapwhen I connect to my asterisk console, I have dahdi command, pri command (I think I sould have bri * command and not pri commands no ?)
15:33.48napnapwhich explain why the card are in red alarm because wires order of PRI != BRI
15:33.53napnap:-\
15:34.03napnapI swim
15:35.06Kattyi run.
15:35.11Kattybut swimming is fun too!
15:35.15mirela666i drink
15:35.21KattyNugget: did you see my toasty run yesterday afternoon?
15:36.50Nuggetnope, missed it
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15:37.32Nuggetlooks
15:38.15NuggetTOAST!
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16:10.43HelHoundhi all, is there a way to disable device stats in 1.4 ? We're using SIP/<number>@termination-server as members, and states don't seem to get registered correctly
16:13.14Qwellumm
16:13.17Qwell~asterisk versions
16:13.17infobotAsterisk versions and their support levels are documented at https://wiki.asterisk.org/wiki/display/AST/Asterisk+Versions
16:14.31HelHoundok, i'm using 1.8, can i disable device states ? *g*
16:15.33HelHoundor has this issue been resolved with other (higher) versions ? I understand that normally you use SIP endpoints, but not in our case
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16:16.56HelHoundAnd can't find any information on device states with using SIP/<number>@server members
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16:21.23[TK]D-Fender[12:16]HelHoundAnd can't find any information on device states with using SIP/<number>@server members What states?  What members?  Show us actual debug, configs, and status dumps/...
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16:27.18HelHound[TK]D-Fender: example of a member with a Ring+Inuse state in a queue, where there are no connected or waiting calls in the queue, and member/number is available: Klantenservice (SIP/1*08052XXXXXXXXXX@trunk-out) (realtime) (Ring+In use) has taken no calls yet
16:27.52[TK]D-FenderYou cannot do states on devices like that
16:28.05[TK]D-FenderYou COULD if you used a Local channel instead
16:28.23HelHoundok, figured as much, is there a way to 'disable' it, so that the queue will always call members even if they are busy ?
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16:29.00HelHound[TK]D-Fender: and device state will not be used when using Local channels ?
16:29.10HelHoundor will just return 'Not in use' state
16:29.11[TK]D-FenderIf you allow ring-in-use  on the queue itself it shouldn't track them
16:29.20[TK]D-Fender(or care about the result)
16:30.34HelHoundmmm.. we have ringinuse=yes in the queue.conf in the general context.. but queue does not send calls to members
16:30.42michael_workhey
16:30.54[TK]D-Fenderalways make your settings explicit in the queue you're working with
16:31.13[TK]D-FenderThen provide actual completee configs, debug, etc so we can see what's really happening.
16:31.17michael_workis there any varibales used or other ways to detect if calls had attended transfer?
16:31.20HelHoundok, will check that out. And the ringinuse=yes will work even if the members are in 'Ring+In use' state ?
16:32.00HelHoundbecause the calls get correctly sent to members who are in 'In use' state, but not when 'ring+In use'
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16:40.02[TK]D-FenderHelHound: Show all of it
16:42.42[TK]D-Fendermichael_work: Not really.
16:45.20michael_work[TK]D-Fender :(
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17:19.58jeffspeffif i start asterisk using "asterisk -cv" then all modules work fine. If i start asterisk using "service asterisk start" then they don't all load
17:22.29newtonrjeffspeff, do all of your modules have the same permissions?
17:22.41jeffspeffyes
17:23.04jeffspeffthis is a fresh compile
17:23.40newtonrYou might verify anyway, if you had an old installation there before.   What do the verbose and debug messages say about why the modules won't load when you start it with service?
17:24.43jeffspeffit's a fresh OS as well. no previous versions have been on this machine. when i start * via service asterisk start i don't get any output in /var/log/asterisk/messages
17:26.08jeffspeffwhen started as a service like that, i can manually start the module from the * cli and the module loads fine
17:26.58newtonrwhat about permissions on your .conf files? maybe something goofy with modules.conf ?
17:31.23WIMPynapnap: No. Asterisk doesn't make a difference between BRI and PRI. It's all called PRI.
17:31.31navaismoAnyone have hints on this: Asterisk's extension receive a call from avaya sip trunk, the asterisk's extension will transfer the call to an IVR when the asterisk's extension transfer the call the Avaya number hear the first audio then the call is Dropped.
17:31.55WIMPynapnap: And I prefer to use mISDN for several reasons, but it won't make your alarm go away.
17:32.30navaismoIN the sip debug i can see the REFER from the asterisk's extension to the IVR then the accept then the playback of the sound and suddenly the read application said "User disconnect" and the call terminate
17:33.10jeffspeffnewtonr, all privs are the same for all .conf files
17:33.29napnapWIMPy, ok...for now I go to home... I continue tomorow.. I hope I will fix that...Thanks for your answer...
17:34.16WIMPynapnap: And make sure to use a normal cable.
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17:42.52brittelHi, I have an issue with my asterisk box not being able to recongnize busy signals/ tones (and others) on certain networks
17:43.17brittelis there a way to manually change this for certain networks so it can recognize them?
17:45.57WIMPyGo digital and forget about fecognizing tones.
17:47.42brittelThis is SIP -> Mobile
17:48.19WIMPyThen there is something wrong on the other side of your ITSP.
17:48.33brittelFor example, when calling MTN network, the remote party rings forever, but thats not being triggered
17:48.59brittelIt simply times out with any indication
17:49.24WIMPyWhat is not being triggered?
17:49.36brittelThe ringing indication
17:49.57brittelWhen calling a handset on a different network, i'm getting a ringing indication from the remote party
17:50.17WIMPySide effects of everyone going VOIP. Things just don't work any more.
17:50.35brittelTrue
17:51.59brittelHowever, the remote party is sending the tones; no way to tweak the tone handling?
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17:52.24WIMPyTones aren't handled.
17:52.38WIMPyAll signalling is out of band.
17:53.00brittelin the pure digital world that is
17:53.45WIMPyThere isn't anything else except for remaining subscriber lines.
17:57.56*** join/#asterisk apb1963 (~apb@174.134.232.101)
17:58.59apb1963Good morning all!  Anyone know how to setup a Samsung Galaxy S4 to do 3 way calling by way of Asterisk?
17:59.22apb1963I'm trying to help someone else...
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18:00.38WIMPyWhere (or what) is the link between the S4 and Asterisk?
18:00.48apb1963I found a youtube video that describes how to set it up for voip in general... but no mention that I could find, of how to do 3 way.
18:01.43WIMPyThere's no such feature.
18:02.12WIMPyEither you use Asterisks "Features" or you transfer the calls to a conference.
18:03.00WIMPyTerminal controlled 3way calling is not possible.
18:03.34WIMPyThe terminal might offer you such a function, try to check its manual.
18:04.10apb1963ok, all of these sound like possibilities
18:06.00navaismoNow i remmeber why igceweiling fly away from the irc :'(
18:06.45apb1963So assuming the asterisk feature code... she'd just hit *whatever and then dial a second number essentially?  Probably documented somewhere... I'll google.
18:06.46apb1963thank you WIMPy
18:07.24WIMPyErr, no, that;s just another option to transfer calls.
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18:33.09navaismo[TK]D-Fender, do you have time to take a look on this debug-->http://pastebin.com/Gww4mQVF    My brain is dry after many days call hangup after attended transfer
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19:29.55jmlsI'm trying to use the Newstate ami event to track calls between extensions.
19:31.30jmlsso, 502 (julian_smith) calls 503 (snom), 503 answers. if someone could look at http://pastebin.com/davL9V1Y and tell me why connectedlinenum on the snom event is <unknown>
19:32.31jmls(sorry, the 2nd event is what I meant to say)
19:33.08jmlsthe first event is the "up" event for 503, and the second is the "up" event for 502
19:43.00jeffspeffwhen using centos 64bit, should asterisk compile the modules into /usr/lib/asterisk or /usr/lib64/asterisk   ?  i'm finding that if i don't specify the libdir during ./configure then it installs to /usr/lib but looks for libasteriskssl.so in /usr/lib64
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20:01.56Penguinjeffspeff: I would see if there is a 64-bit RPM spec file.  I think you'll find the configure options listed there.
20:03.30jeffspeffPenguin, i'm compiling from source, not using an rpm
20:03.36PenguinI understand that.
20:04.26PenguinI knew that before I gave my suggestion.
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20:18.52jeffspeffi think the issue might be related to this  http://pastebin.com/DR3wZ7jR   any idea how to fix that or manually set it?
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20:22.28jwr__Is anyone running asterisk/freepbx, with a pci analog card, in a virtual machine? I can't think of any reason why I couldn't do that, is there one?
20:22.54DruidZMe again.  Still having this sound problem.
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20:29.34DruidZIt is only with one client.
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20:36.12gustowhat sound problem?
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20:46.59DruidZHe can call out just fine but no one can call in.
20:47.42DruidZExcept he can't call me.  It rings but when I answer, no sound either way.
20:47.54DruidZWe are both on the same switch.
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20:51.20DruidZNow he called my cell and there is no sound.  It seems to be random.
20:52.06DruidZI can call other people on the switch or not and other users are not having a problem.
20:52.47DruidZWhen he calls me and the switch redirects to my cell it works in one direction.  He can hear me but I can't hear him.
20:53.42DruidZThe switch is on the Internet proper, not behind a NAT.
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21:26.35qakhanhi all, i am trying to setup sip trunking, i can receive calls but i cannot make outbound calls
21:27.18qakhanhere is my sip debug, http://pastebin.com/0rARVBb1
21:35.33Penguinqakhan: Pastebin the STC-SIP peer from sip.conf.
21:35.43Penguinmask ONLY the password.
21:36.38[TK]D-FenderShouldn't need
21:36.51[TK]D-FenderWe see the failure right there
21:37.02[TK]D-FenderSIP/2.0 484 Address Incomplete <---- They don't like what you dialed
21:37.29qakhanhttp://pastebin.com/b5Kr7m0h
21:38.07qakhanPenguin what do you mean mask Password?
21:38.22[TK]D-FenderYour "user" entry is also pointless
21:38.26PenguinSome people paste their password in the pastebin.
21:38.35[TK]D-Fender[17:36][TK]D-FenderSIP/2.0 484 Address Incomplete <---- They don't like what you dialed
21:38.36navaismoOk for the record, was the yealink phone using the asterisk feature it works
21:38.38[TK]D-Fenderqakhan: ^^^^^^^^^^^
21:39.31qakhan[TK]D-Fender if i remove username and secret i get same massage
21:39.48[TK]D-Fenderqakhan: THEY DON'T LIKE THE NUMBER
21:40.09PenguinYou need defaultuser (or username on antique asterisk) and secret... to be able to authenticate TO THE PEER when making a call.
21:40.24[TK]D-Fenderit isn't an auth issue
21:40.47PenguinBut if he takes away the defaultuser and secret there will be.
21:40.53qakhanbut it works fine on elastix
21:41.53[TK]D-FenderSays nothing... and we don't see this working elsewhere
21:42.04[TK]D-Fenderall we see is a very clear refusal to process that #
21:49.11qakhan[TK]D-Fender here is my elastix sip debug
21:49.25qakhanhttp://pastebin.com/ARCKUPGM
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21:50.20qakhanthis i am using sip trunk on other server that is way service is unavaiable on this. otherwise it is working
21:50.31[TK]D-FenderI elasitx... getting NO ANSWER at all
21:50.43[TK]D-Fenderthat does not look "fine"
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21:51.10qakhanplease ignor last part
21:51.12[TK]D-FenderRetransmitting #5 (NAT) to 10.200.7.157:5060: <--- repeat lack of response at all
21:51.37[TK]D-FenderI see nothing good to compare to there
21:51.55qakhani told you service is not available
21:51.57qakhanon it
21:52.30[TK]D-Fender[17:40]qakhanbut it works fine on elastix <- you also said it was FINE
21:52.53[TK]D-FenderWhat was this 2nd call supposed to tell us..... it didn't work.... it didn't get refused differently.... it got IGNORED
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21:53.52qakhanok help me here, is there any way i can get sip trunk config from elastix
21:54.29[TK]D-Fender"get"?  What is there to "get"?
21:54.55qakhansip trunk works fine on elastrix
21:54.57[TK]D-Fenderyour first call got rejected, and your 2nd call didn't get any answer at all.
21:55.17[TK]D-Fender[17:54]qakhansip trunk works fine on elastrix <- We have not seen a good call yet
21:56.00qakhan2nd call didnt get answer because i removed sip trunk connection from that
21:56.09qakhanto use on 1st one
21:56.18qakhancable unplugged
21:56.50[TK]D-FenderYou are not showing us anything useful here.
21:57.08qakhanok i can show tomorrow
21:57.35qakhani need someone to be there on remote side
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23:27.43filebananas!
23:28.36navaismofried ^
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23:56.16Penguinchocolate covered
23:57.59navaismoor strawberry jam
23:59.10navaismohttp://3.bp.blogspot.com/-XBleVqz_csI/UaFNFrWjBTI/AAAAAAAABfg/JWJuO7wcMNY/s1600/P1040646.JPG

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