IRC log for #asterisk on 20140122

00:00.42rrittgarnQuestion to interject into your heated debate. CELGenUserEvent... do i have to register a custom type before it will actually get picked up and stored? or should USER_DEFINED just work?
00:02.14MarkS-[TK]D-Fender: thanks for pointing in what I should have discovered before asking
00:02.45[TK]D-FenderMarkS-: Remember... proof IS as easy as it seems.  Got packets?  No?  You really wondering? :p
00:03.56MarkS-I should've trusted (and looked closer at) results from tools like ngrep for checking the direction of packets
00:05.54[TK]D-Fenderno packets, no workee......
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05:07.19CRCinAU_Hai all.
05:07.27CRCinAU_I'm trying to figure out the cause of this: Unable to create channel of type 'SIP' (cause 20 - Subscriber absent)
05:07.47CRCinAU_this is on an outgoing call to a peer that I register with via a register line in sip.conf
05:08.26CRCinAU_in the logs, I see this:
05:08.28CRCinAU_<PROTECTED>
05:08.32CRCinAU_<PROTECTED>
05:08.35CRCinAU_[2014-01-22 16:03:26] WARNING[4699][C-000000f6]: app_dial.c:2437 dial_exec_full: Unable to create channel of type 'SIP' (cause 20 - Subscriber absent)
05:08.39CRCinAU_<PROTECTED>
05:08.41CRCinAU_<PROTECTED>
05:09.01CRCinAU_and interestingly, even though 'sip show registry' shows the peer as registered, a 'sip show peers' shows this for the peer:
05:09.08CRCinAU_72275/72275               (Unspecified)                                a             0        Unmonitored
05:09.25CRCinAU_ie Host = (Unspecified).
05:09.48CRCinAU_This doesn't seem to make sense, as 1) There is a host=blah in the peer config in sip.conf, and 2) I register successfully to the peer.
05:10.05CRCinAU_This is using asterisk 11.7 - and seems to be a very recent problem
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05:10.48[TK]D-Fenderyour registering out has nothing to do with a peer not having a host.
05:11.49[TK]D-FenderIf that is a peer for outgoing... you should have the host to reach them
05:11.51CRCinAU_doesn't the Host get set with a successful registration? or is that only for incoming registrations?
05:12.04[TK]D-Fenderthe pieces you're describing don't fit you....
05:12.12[TK]D-Fenderyet*
05:12.24CRCinAU_either way, there IS a host=blah in the sip.conf definition of the peer
05:12.30[TK]D-Fenderyou are registering to a provider?
05:12.36[TK]D-Fendershow us
05:12.53[TK]D-Fender"unspecified" is what you gt with "host=friend"
05:13.02[TK]D-Fenderhost=dynamic
05:13.04[TK]D-Fenderoops
05:13.05CRCinAU_type=friend you mean?
05:13.11[TK]D-Fendermay bad... dynamic
05:13.19CRCinAU_I have type=peer, host=my.sip.server
05:13.22[TK]D-Fenderthat is the only time it should be "unspecified"
05:13.43[TK]D-Fender"sip show peer 72275"
05:14.01[TK]D-Fenderalso make sure you've actually reloaded any config changes...
05:14.08CRCinAU_ToHost is set in that.
05:14.13[TK]D-FenderAnd prove your DNS is working on the server since you say you're using a hostname
05:14.48CRCinAU_I can ping it from the server via DNS
05:14.57CRCinAU_so that implies DNS + network is good.
05:15.05CRCinAU_and as I said, I can register to the same host.
05:15.20[TK]D-FenderAddr ->_IP is what has to be set there
05:15.31CRCinAU_?
05:15.44[TK]D-Fenderno to Host
05:15.57CRCinAU_hmmmm
05:15.57CRCinAU_<PROTECTED>
05:15.58CRCinAU_<PROTECTED>
05:16.03[TK]D-Fender[00:14]CRCinAU_ToHost is set in that. <- not the relevant field
05:16.10[TK]D-Fenderclearly bad
05:16.28CRCinAU_so if it works for the system, why can't asterisk resolve it? o_O
05:16.39CRCinAU_I've noticed if I restart asterisk, it works again
05:16.51[TK]D-FenderI'm not seeing actual configs and dumps
05:17.00[TK]D-FenderWhich sounds liek "non-applied changes"
05:17.08CRCinAU_so its almost like its forgetting the resolution, but not looking it up again
05:17.18CRCinAU_I've done a 'sip reload' many times
05:17.22[TK]D-FenderI'm not going to guess that's what the difference is at this point
05:17.52[TK]D-FenderUNSPECIFIED has a very singular use.
05:17.54CRCinAU_in fact, doing a 'sip reload' doesn't populate the Addr->IP field at all
05:19.44CRCinAU_config snippets: http://fpaste.org/70549/03679741/
05:19.59CRCinAU_its a very basic config
05:20.42[TK]D-FenderAlso change your syntax to the standard for using a peer entry
05:20.50[TK]D-FenderSIP/peer/numbertodial
05:21.16CRCinAU_has that changed these days? I'm pretty sure that was the standard back when I first wrote this.
05:21.25CRCinAU_and its been working since... well, a long time ago...
05:22.04[TK]D-Fenderthis is the clean and proper way since forever and noone should ever linger on using an @ unless it's a completly manual URI
05:22.14CRCinAU_fair enough :p
05:22.23CRCinAU_still, that isn't the cause of the problem...
05:23.19[TK]D-FenderGo check you haven't done other silly things like duplicate peer entries, etc
05:23.44[TK]D-Fenderand prove you're working in the right files, in the right folder, etc
05:25.07CRCinAU_well, everything is in /etc/asterisk - sip.conf and extensions.conf - which is the same I've used since 1.4.x
05:26.02[TK]D-FenderOk, well you've made some mistake somewhere and it seems we aren't going to be able to help you find it.
05:26.30CRCinAU_soooo - no config changes since moving from 10.x -> 11.x, now doesn't work, but its a config problem? o_O
05:26.49CRCinAU_I haven't had to touch the configs for the sip providers in nearly a year
05:26.50[TK]D-FenderPeer basics are peer basics
05:27.41CRCinAU_lets try again with: Why can't asterisk do a DNS lookup?
05:27.57CRCinAU_yet when I do a 'core restart now' it can
05:28.07CRCinAU_is the Addr->IP gets populated
05:28.13[TK]D-FenderI have no proof that's the issue.
05:28.22CRCinAU_<PROTECTED>
05:28.24CRCinAU_<PROTECTED>
05:28.33CRCinAU_<PROTECTED>
05:28.35[TK]D-Fenderif it is you should see it in core debug
05:29.09CRCinAU_see, I have 3 sip providers, but it does this for all three.
05:29.18CRCinAU_its not just a single provider that is having this issue.
05:29.44[TK]D-Fenderlook at core debug.  If it's failing for that, it'll tell you
05:30.02CRCinAU_configs are exactly the same for all three... and having only 5 lines in the config doesn't leave much room for error ;)
05:30.19CRCinAU_the problem is though, it only happens at random
05:30.23CRCinAU_it'll work fine for days.
05:30.24CRCinAU_then stop
05:30.34[TK]D-FenderThere's one there's there's always more room for than JELLO ... and that's errors
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05:35.58CRCinAU_well, I guess try a single thing of disabling SRV lookups and see if it changes anything
05:36.09CRCinAU_try one thing at a time until it no longer fails
05:37.08[TK]D-FenderAlways a good start
05:38.43CRCinAU_I figure it has to be DNS related... however it doesn't make sense to me that if Addr->IP is null, why it doesn't attempt to resolve the hostname
05:38.58CRCinAU_one would think if you don't know what the hostname resolves to, it should be looked up
05:39.18CRCinAU_and with DNS working at the system leve, there is no reason to think it should be failing.
05:42.35[TK]D-Fenderunless DNS is flakey
05:42.45[TK]D-Fenderor SRV is not working right
05:42.53[TK]D-Fenderor that isn't the problem at all.
05:43.03CRCinAU_maybe - but I don't have any further ideas?
05:43.35[TK]D-FenderLook at it.  try to trigger it recovering.  you should the difference if DNS is the case
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07:28.48hrolfHi #asterisk, I'm having issues with the Record() application? Any ideas?
07:29.00hrolfFollowing are the console logs that appear:
07:29.01hrolf<PROTECTED>
07:29.04hrolf[Jan 22 12:23:41] WARNING[5818]: file.c:753 ast_readaudio_callback: Failed to write frame
07:29.07hrolf<PROTECTED>
07:29.10hrolf[Jan 22 12:23:41] WARNING[5818]: app_record.c:276 record_exec: ast_streamfile failed on SIP/212-0000001b
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07:37.58hrolf?
07:38.29hrolfAny ideas what could be wrong here?
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08:37.09ChannelZOy
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08:59.43bulkoroksomebody using snom 300 ?!
09:00.00bulkorokI have one that re-registers every second or 4 seconds... a bit strange
09:01.56mirela666I have
09:02.03mirela666but not htat behaviour
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09:11.11bulkorokyeah.,.. deeper inspection shows that it's not the snom itself... must be a provisioning thing...
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09:29.46hrolfHi #asterisk, I'm having issues with the Record() application? Any ideas?
09:29.50hrolfFollowing are the console logs that appear:
09:30.10hrolf<PROTECTED>
09:30.20hrolf[Jan 22 12:23:41] WARNING[5818]: file.c:753 ast_readaudio_callback: Failed to write frame
09:30.25hrolf<PROTECTED>
09:30.30hrolf[Jan 22 12:23:41] WARNING[5818]: app_record.c:276 record_exec: ast_streamfile failed on SIP/212-0000001b
09:34.26hrolfAny help?
09:36.31wdoekeshrolf: enable debug logs and check if you can find more info surrounding these errors
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09:40.18hrolfwdoekes: Okay let me try that.
09:41.56hrolfwdoekes: Noping same error. No more info. Just "failed to write frame".
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09:45.12wdoekesno debug logs? or nothing you deem important?
09:47.55hrolfwdoekes: Nothing important regarding the error except the two lines already posted. No error/warnings etc.
09:48.56hrolfin debug logs.
09:49.55wdoekesI wasn't looking for more errors, I was looking for debug info
09:50.49hrolfwdoekes: Okay let me post it for you then.
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10:02.17hrolfwdoekes: http://pastie.org/8656579
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10:14.34wdoekeshrolf: looks like there is something going on with codecs that switch. try allowing only ulaw or gsm and see what happens
10:19.12hrolfwdoekes: Okay what about the file format. I'm saving it as .wav? Should I change that to .gsm or only change codec in configuration?
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12:50.50tompawI am confused as fock with the nat/rtp config. How should I have these configured if my asterisk has two NICs: one for LAN and one for public ip?
12:51.35tompawI want it to sdp the external IP to the public ip leg and internal IP to the lan one.
12:53.39tompawAccording to http://www.freepbx.org/forum/installation/dual-nic-setup it's not possible :/
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13:05.54tompawOK, solution found thjx :-)
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13:15.12mirela666Hi one question, why pattern fe. _5XX matches _511 for example
13:15.27mirela666CDR(dst) is _511
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13:22.23kaotikohi, a question, why when I have a Record(path/file:gsm), I can Reproduce it with Playback for example. But when I go to the path I cant see the file
13:22.59kaotikoMy path is /tmp/ because if I use other path I get an error
13:23.17wdoekeskaotiko: did you see the 'k' Record() option?
13:24.57kaotikoBut, when I do a playback I can listen it, but I cant see where is the file
13:27.04kaotikoexten => 5555,n,Record(/tmp/bienvenida:gsm) ; I do ls -la /tmp/ and the bienvenida.gsm doesnt appear
13:27.46kaotikobut when use Playback(/tmp/bienvenida) work well
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13:33.53kaotikoI change the path and now work better (/var/spool/asterisk/tmp/)
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13:36.52Tujuhas anyone here fought with new cisco 9-3-1SR3 firmware?
13:37.33Tujui can get it to register, but it's not actually registered. and once it does it, it hangs around for a while and then restarts itself.
13:38.27Tujumostly i've hard time understanding the USECALLMANAGER change in their configuration syntax. it doesn't make any sense.
13:38.47Tujuhow you're supposed to distinguish lines and different proxies now?
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14:35.14markmcnHey all, I've been told this is a good place to find some help as I'm currently being driven crazy with an asterisk issue I'm hoping someone would be kind enough to help
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14:35.55mirela666markmcn: what seems to be the officer problem?
14:36.21markmcnmirela666 I'll be a few min typing plase bear with me
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14:39.51markmcnI'm trying to setup a replacement asterisk system for a call centre, On the old system agents were static members of queue's and were logged in using AgentCallbackLogin() however this has been removed from the new version. All the alternatives i've seen push the sip endpoint into the queue rather then the agent which is an issue for queuementrics as our agents can move from ext to ext can you please suggest any alternatives to using AgentCallbackLogi
14:41.37[TK]D-FenderMarkthis was changed a long while back.  AddQueueMemeber, RemoverQueueMemeber is what you're looking for now
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14:45.12markmcn[TK]D-Fender: I've found those functions however all examples just use them to push sipendpoints into a queue. So I tried adding agests as static members but then how does asterisk find the agesnt if the agent doesn't log in. Sorry again if i'm not making sense or if my understanding isn't right
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14:47.10tparcinaMy colleague (web programmer) needs to program web page where it will be visible is user on the phone or not. What is the right way to check that info from asterisk?
14:47.22Tujucrap, i tried to mirror phone traffic into wireshark but now spotted my switch on windowboard.
14:47.27mirela666markmcn: you can have static members and Pause them on call connect and unpause on disconect (PauseQueueMember,UnpauseQueueMember)
14:47.31Tujuno wonder it doesn't work.
14:48.08tparcinaShould we use manager or something else?
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14:49.12freckletparcina: I have a python script that runs continually. It opens up the AMI and listens for extensions connection, hanging up or ringing. It then updates a field in a table of extensions to show the state. The webpage refreshes every 2 seconds with the latest status.
14:49.36freckleIt is pretty basic but works very weel
14:49.40freckle/well/
14:50.06tparcinafreckle: That sound great.
14:50.20tparcinafreckle: Are you willing to share that script?
14:51.09freckletparcina: https://plus.google.com/111016409913401452215/posts/7XsFrxw1VgW
14:51.26mirela666tparcina: asterisk -rx "sip show inuse"
14:51.46[TK]D-Fendermarkmcn: Agents are GONE.
14:51.46mirela666or to use manager events
14:52.15[TK]D-Fendermarkmcn: So you HAVE to push another channel-type.  If you want to use the dialplan to process them then use a Local channel
14:52.19markmcnmirela666: at the min I have an agent defined as agent => 1001,,Mark then I add A1001,0 to a queue and call the cue however nothing rings. From what I can at the min I have no way of telling asterisk which sipendpoint agent1001 is sitting at
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14:52.57tparcinafreckle: Thank you. What minimal rights I need to give to manager?
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14:53.46[TK]D-Fenderfreckle: Actually.. that "polls" the status on interval, it doesn't "listen" :)
14:54.07[TK]D-Fenderfreckle: It's the same methodology I use to get llive queue stats on my CSR's phones
14:54.12tparcinamirela666: Thank you. What does this inuse 0/0/0 mean?
14:54.20markmcn[TK]D-Fender: REALLY ? if so what are callcentres now doing to replace agesnts
14:54.26[TK]D-Fender(login/pause status, queue waiting, held, voicemail count, etc)
14:54.50[TK]D-Fendermarkmcn: I just told you... you "log in" USING AddQueuememeber to put them in in the first place
14:54.54freckle[TK]D-Fender: yeah sorry, I forgot how it worked before I looked up the post I wrote
14:55.06[TK]D-Fendermarkmcn: AQM/RQM = AgentCallbacklogin (and out)
14:55.27[TK]D-Fenderfreckle: A listening daemon would be who things like FOP work
14:55.30[TK]D-Fenderhow*
14:55.45freckle[TK]D-Fender: yeah I know
14:55.48mirela666tparcina: for example: 998                       1/1/0 was ringing
14:56.08mirela666after that 998                       1/0/0 when answered
14:56.17mirela6660/0/0/ not in use
14:56.46mirela666i'm not exacly sure twhat are the fields, but guessing
14:57.06markmcn[TK]D-Fender: Thanks I understand using AQM/RQM to add endpoints to queue. So working on what you've just told me that agents are gone. you add and remove sipendpoitns ?
14:57.19mirela666tparcina: or you can try out http://monast.sourceforge.net/
14:58.05[TK]D-Fendermarkmcn: Channels of a type that still exist.  SIP is one option.  I already spelled out the other
15:00.22markmcn[TK]D-Fender: Thanks for the help I kinda get what you mean i'll have to go back to the planning
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15:01.54[TK]D-Fendermarkmcn: sounds good
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15:09.37tparcinamirela666: Thank you for the link. I'll look into all three solutions and figure out what is best for my case.
15:11.22mirela666np ;)
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15:27.35Kattymorning
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15:32.17dwayneoffers Katty a muffin
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15:38.39markmcn[TK]D-Fender: Just wanted to say thanks a bit of redesign has potentially solved the problem tip of my hat to you sir
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15:39.05[TK]D-Fendermarkmcn: You're welcome
15:44.20pii3i search on asterisk website but i cannot find a compatible/supported devices like mitel, alcatel, cisco and ...
15:45.03[TK]D-Fenderbecause it doesn't work like that
15:45.19[TK]D-Fenderfirst there is no such thing as compatability with a brand... but rather specific MODELS
15:45.48pii3so let me know please can you give me more light about this ?
15:45.52[TK]D-Fenderpii3: Asterisk supports a number of PROTOCOLS that those makers also make gear that use.
15:46.31[TK]D-Fenderpii3: SIP, IAX2, H.323 (iffy), MGCP ((iffy, and phones only, not trunks)
15:46.42[TK]D-Fenderpii3: As for hardware PC interfaces that's another matter
15:46.50[TK]D-Fenderpii3: For which you'd have to be more specific
15:47.22[TK]D-Fenderpii3: Digium's card are the front runnings (being the authors of Asterisk), and many other manufacturers make cards supported by it
15:47.36[TK]D-Fenderpii3: So what are you looking to actually do?
15:47.38pii3so ip phone should be compatible with a protocol
15:48.04[TK]D-FenderIP phones speak a protocol.  Which one matters as to how usable it might be, licensing costs, etc
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15:50.19lnbif call is missed and goes to vmail, is it possible to pull the call back and answer it?
15:51.30[TK]D-FenderSame way you would for any call
15:51.58[TK]D-FenderHijacking another call is hijacking another call.
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15:59.44*** topic/#asterisk is #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: Asterisk 11.7.0 (2013/12/17), 1.8.25.0 (2013/12/17); Standard: Asterisk 12.0.0 (2013/12/20); DAHDI: DAHDI-linux 2.8.0.1 (2013/12/19), DAHDI-tools 2.8.0 (2013/12/06); libpri 1.4.14 (2012/12/20) -=- Visit the official Asterisk wiki: wiki.asterisk.org
15:59.47[TK]D-FenderYES!
16:00.29Kattydwayne: :>
16:00.37Kattynoms muffin, offers dwayne apple slices
16:00.53dwayneeats apple slices with cinnamon
16:00.56dwaynethanks!
16:01.15Kattymm, cinnamoned apples
16:01.41Tujuyeah, it looks new xml config does not like multiple proxies in callmanager branches.
16:02.38Kattydwayne: i had a banana drizzled with chocolate sauce last night :>
16:02.43Kattydwayne: it was quite tasty
16:02.52dwayneooooh!
16:03.13Kattynot real chocolate sauce tho :< just hershey's. next time i'm melting semisweet choc chips
16:05.10Tujuany idea why cisco phone sends ip address in sip packages, instead of dns names?
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16:31.58jaflongHi, Is 'video on hold' possible with confbridge?
16:32.24tzafrirWhen I set tonezone in dahdi to be mx, the dialtone played after a stutter tone is different from the original dialtone
16:32.46tzafrirIs that intended, or a copy&paste mistake from the US definitions?
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16:35.20[TK]D-Fenderjaflong: Have never tried, but I suspect it is possible if you have matching files in all the right codecs...
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16:38.00jaflong[TK]D-Fender: I am not aware that this feature is builtin like music on hold
16:39.44jaflongwould like require  manual streaming, and is this a good idea
16:41.24[TK]D-FenderWell WHAT you use would be important.
16:41.47[TK]D-FenderIn "files" mode I could imagine it pulling both as it does for Voicemail, etc
16:41.58[TK]D-FenderStreaming... I wouldn't bet on...
16:42.18WIMPyOh, VM will do video?
16:42.44[TK]D-Fenderyup
16:43.51WIMPyBTW: Does any one know exactely if VM caches any information about a mailbox? I.e. is there any danger in symlinking the INBOX etc directories of multiple mailboxes?
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16:52.20jaflongso, is this correct, I should look into playback of 'video ' voicemail through the confbridge?
16:54.49[TK]D-Fenderyou should be using FILES mode for MoH, and have BOTH the video & audio streams
16:55.09[TK]D-Fenderthis has nothing to do with VoiceMail.  They were just a sample of one place that records all the streams
16:58.35jaflongthanks for making it clearer
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17:00.00gmalsackmorin y'all!!! yik yik...
17:02.24gmalsackplanning on upgrading from 1.8.24 to 11.7. I've done it on a development system, but can't really test it 100%. However if I maintain the original system source, can I simply run 'make install' in the 1.8.24 source and restart asterisk to go back if something in production blows up? I've done it on the dev server and it reports that the version is rolled back, however I would like a second opinion on if that's proper practice...
17:02.59Qwellgmalsack: make uninstall in the old (new, 11.x) source first
17:03.27gmalsackQwell: oh ok. thanks!!! +1
17:05.07gmalsackruh row shaggy.... -> http://pastebin.com/tW1sh2tv
17:06.25WIMPyI have never tried make uninstall. But if you don't have exactely the same modules, you will get a warning about modules from another version on make install.
17:06.42WIMPyYou can just go and wipe the contents of the modules directory before make install.
17:07.09gmalsackok.
17:07.17gmalsackthanks WIMPy!
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17:44.33julgrHey, folks. I'm trying to setup a loop of intermittent silent RTP injected into a muted audio channel. I'm just trying to figure out how to implement the loop.
17:45.23julgrthis is what I am thinking will do it.
17:45.29julgrsame => n(playsilence),Playback(silence/10)
17:45.30julgrsame => n,Wait(600)
17:45.30julgrsame => n,Goto(playsilence)
17:46.02julgris there some simpler way of looping playback on a call?
17:46.25[TK]D-Fenderthat deos it
17:46.33[TK]D-Fenderoes*
17:46.48julgrphew!
17:46.55julgrThanks!
17:47.10julgrjust a sanity check
17:52.12pabelangerwell, you would get any audio for 600 seconds
17:52.26pabelangerso, why are you even playing the silence/10?
17:53.06[TK]D-FenderTechnically... if you're looping like that, audio is already established, so the "wait" IS audio everybit as much as the PLayback is
17:53.48pabelangerwell, asterisk will not generate audio when you are in Wait()
17:54.11pabelangerI doubt there will be any RTP activity
17:54.16pabelangerunless I am missing something
18:03.45paulcIsn't there a config setting somewhere where it DOES generate (silent) RTP somewhere? Like when recording or waiting for DTMF or something.. it caught me out once before with an SBC that said "no RTP = dead call.. <click!>"
18:04.21fileyes, asterisk.conf
18:04.43filebut I don't know if that works for Wait
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18:27.50KattyCABINENT DOORS
18:31.10gmalsackI've got a dev system up and running right now. just added an extension with wait. I'll let you know on the rtp in a sec. what version are you running?
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18:35.16gmalsackas
18:41.12gmalsackast 11.6 during wait, ast is not sending rtp to the phone, however the phone is sending rtp to ast... even when muted. this was tested with grandstream and polycom phones. however if during the wait, the phone places the call on hold there is no rtp stream.
18:44.27[TK]D-FenderThere is no such thing as "mute" to Asterisk.
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18:44.44[TK]D-FenderThe phone can choose not to send audio, but it knows nothing about a state
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18:45.38gmalsackClarification, pressing the mute button on either of those 2 manufacturers phones does nothing to change the flow of RTP from the phone to ast
18:46.12[TK]D-Fenderit may send RTP... doesn't mean there is SOUND in it
18:46.37pabelangergmalsack, it is phone specific. I know of phones that don't send audio when your mute the local microphone
18:47.45gmalsackoh right. totally true. I'm sure the mute button does nothing other than electronically disconnect the mic on the handset/speakerphone. Though like pabelanger said, this could very easily be manufacturer specific...
18:48.15gmalsackwhich is why I listed which manufactures I tested. Oh, additionally, I tested a digium phone as well.
18:48.49WIMPyYes, big issue with chan_sip, that you know nothing about hold state.
18:49.17[TK]D-FenderUm, last I checked * knows if a channel is on "hold"
18:49.32gmalsackthat's what I was going to say.
18:49.43[TK]D-FenderWhich is why we see it trigger MoH...
18:49.44WIMPyBut the peer doesnt know.
18:49.49[TK]D-FenderWhat peer?
18:50.11WIMPyWatever we put on hold.
18:50.15[TK]D-FenderI call into the dialplan and hit voicemail.  I hit "Hold".  My channel is listed as "hold"
18:50.31[TK]D-FenderIf I'm in a bridged call, * gives them Moh...
18:50.39[TK]D-Fenderthat sounds like "indication" to me.
18:50.52[TK]D-FenderIt's just that * has a ROLE to do.
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18:51.11WIMPySomething that doesn't exist.
18:51.20[TK]D-Fender?
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18:51.28gmalsack????
18:51.42[TK]D-FenderYou're missing some coherence there... try again...
18:51.44WIMPyThe indication _from_ Asterisk.
18:51.53[TK]D-FenderWell you see it as MoH.
18:52.13WIMPyDefine "you".
18:52.15[TK]D-FenderIt isn't just reporting a state to the phone and leaving it up to the phone to know to reinvited a MoH stream, etc
18:52.19gmalsackadditionally, the phones hold button that placed the call on hold lights up.
18:52.27WIMPyTNo peer will know when it was placed on hold.
18:52.31[TK]D-FenderWhen you do a channel dump you can see that the channel is on hold.
18:52.43[TK]D-FenderIt isn't a SIP MESSAGE if that's what you mean
18:52.51WIMPyYes, Asterisk knows, buy noone else.
18:52.54[TK]D-Fenderbecause * isn't passing on the responsibility.
18:53.14[TK]D-Fender* is playing a good B2B UA as it should
18:53.19[TK]D-Fenderit isn't a proxy for this...
18:53.20WIMPyYes, and that's bad.
18:53.24gmalsackoh are you talking about indication via BLF for a hold status?
18:53.44WIMPyNo. The other end of the call needs to know it's on hold.
18:53.59[TK]D-FenderWIMPy: I don't recall how any other system aadvertises it honestly....
18:54.08WIMPyHave you ever been in a conference call and received another call?
18:54.15[TK]D-Fenderyes
18:54.27[TK]D-Fenderthe Holdee in my cases GETS MoH.  that's the "clue"
18:54.53[TK]D-FenderAnd the fact I say "hold on a minute" and then they magically stop hearing me talk to them.
18:55.01WIMPyGreat. If you're using Asterisk you might have less freinds after that unless you're carefull about the situation. (and aware of the issue).
18:55.35WIMPyYes and you play music to a conference, making it unusable for the other participants.
18:55.40[TK]D-FenderWIMPy: I've never in my life met the hypersensitive people you're referring to.
18:55.48[TK]D-FenderWIMPy: Do you live next to a trauma center?
18:56.08WIMPyYou call that hypersensitive?
18:56.09[TK]D-FenderWIMPy: Perhaps it's just a culteral thing about accepting being put on hold.
18:56.37WIMPyDid you read what I wrote?
18:56.49[TK]D-FenderPutting people on hold without telling them would be rude here in general, so they know it's coming, and when they hear MoH they know it's NOW
18:56.59WIMPyI was talking about being in a conference.
18:57.06[TK]D-Fender[13:55]WIMPyYes and you play music to a conference, making it unusable for the other participants. <- well THIS.. that's another matter.
18:57.19[TK]D-FenderSo what do you propse for haveing a hold with music for SOME and not others?
18:57.30WIMPyI don't.
18:57.37[TK]D-FenderYou could PARK the confernce to a lot WITHOUT MoH with audio
18:57.52[TK]D-FenderThere's one solution
18:57.54WIMPyBut if the peer knw it was on hold, it wouldn't forward the MOH to the conference.
18:58.06[TK]D-FenderYou could NOT use MoH and everyone just gets silence.
18:58.08[TK]D-FenderThere another.
18:58.15[TK]D-FenderYou could just MUTE the call
18:58.30WIMPyIt's just a case of missing basic functionality.
18:58.32[TK]D-FenderSomeone's splitting hairs at this point...
18:59.14gmalsackhow do you consider that missing basic functionality? Do you know of another system that sends that information???
18:59.30WIMPyI'm not the only one who has experienced that issue.
18:59.42[TK]D-FenderWIMPy: How would you enact this difference on another susyem?  Does SIP specifically implement it?
19:00.11WIMPygmalsack: Sure. The PSTN or any usual PBX.
19:01.07gmalsackwrong.... None of the hybrid systems or digital systems that I installed would send a signal through the pstn to the other side telling them that I had placed them on hold.
19:01.25[TK]D-FenderPRI sure knows nothing of "hold"
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19:01.35[TK]D-FenderANALOG infinitely less
19:01.38gmalsackLet alone tell their conference app to ignore the audio I'm sending them
19:01.39WIMPySIP in its original state is pretty useless. And I certainly do not have any motivation of finding out what additions are available for all the missing functionality that is a bit of a hit or miss on
19:01.44WIMPythe interoperability side anyway.
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19:02.28gmalsackooooooo kay
19:02.32WIMPySorry, but you should go and read a bit. Off course will PRIs forward that information.
19:02.46gmalsacknext
19:02.50[TK]D-FenderWIMPy: What system has this hybrid treatment you're referring to?  Is it ONLY "internal conference protection"?
19:03.20[TK]D-FenderWIMPy: Every PBX & key system I've used has had internal MoH.
19:03.35[TK]D-FenderNothing was ever signalled back
19:03.52*** join/#asterisk powerunits (b6b982ef@gateway/web/freenode/ip.182.185.130.239)
19:04.13WIMPyI don;t know what you guys are using, but that's the kind of functionality I have been taking for granted for many years.
19:04.35[TK]D-FenderSo you never used MoH?
19:04.49[TK]D-FenderJust expec som kind of "signal" back?  What does that sound like?
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19:05.07powerunitshello team i need some suggestion.. i want to install asterisk on a hosted server could you recommend how this server AMD Opteron 8Core 8x 2.3 GHz..
19:05.18powerunitswill preform if we use asterisk on it
19:05.21gmalsackand what does the receiving system do with the signal it gets back?
19:05.22[TK]D-FenderWIMPy: So far your experience runs counter to .... lets just say pretty much all of North America
19:05.37WIMPyAgain: There's nothing wrong with sending MOH. It's the missing signalling.
19:06.30WIMPy[TK]D-Fender: Well, I guess that's why everyone know that you souldn't get hardware or consultancy from there.
19:07.37gmalsackSo what you're saying is that with systems you've installed. When you program a system to host a conferencing bridge, that bridge looks for a hold signal to come through and basically mutes the channel that sent the hold signal so the conference doesn't hear the moh?
19:08.06powerunitsany suggestion guys
19:08.07powerunits?
19:08.08WIMPygmalsack: Yes.
19:08.37WIMPygmalsack: Or the bad solution: Hold doesn't work in that situation.
19:09.18WIMPyAlthough I think the "bad" one is the more usual one.
19:09.37WIMPyBut that's at different points obviousely.
19:10.00gmalsackpowerunits: I guess it would depend on what you're going to expect asterisk to do...
19:10.10[TK]D-Fender[14:06]WIMPy[TK]D-Fender: Well, I guess that's why everyone know that you souldn't get hardware or consultancy from there. <- Or perhaps it's a more limited view of a different percentage of the population.
19:10.50powerunitsgmalsack: simple calls to outbound trunk using g729 codec or ulaw
19:11.36[TK]D-Fender[14:07]gmalsackSo what you're saying is that with systems you've installed. When you program a system to host a conferencing bridge, that bridge looks for a hold signal to come through and basically mutes the channel that sent the hold signal so the conference doesn't hear the moh? <- this would imply an expectation that no system would ever inject MoH.
19:11.39gmalsack[14:06] WIMPy [TK]D-Fender: Well, I guess that's why everyone know that you souldn't get hardware or consultancy from there. <- Or perhaps it's a more limited view of a different percentage of the population. <- which would make me wonder why I consult on phone systems in central america, austraila, and germany....
19:12.10[TK]D-Fendergmalsack: I've consulted all over the globe as well...
19:12.57gmalsack[TK]D-Fender: and did you every run into what WIMPy is talking about???? Obviously which would be why we are both totally puzzled by this conversation... lol
19:13.06[TK]D-Fendernope
19:13.25WIMPy<[TK]D-Fender> basically mutes the channel that sent the hold signal so the conference doesn't hear the moh? <- this would imply an expectation that no system would ever inject MoH. <- You're sill completely missing the point.
19:13.58[TK]D-FenderHis experience is quite unique in terms of technological and cultural outlook.  I don't know where the applicability boundaries are, but I don't doubt his experience, it's just that I'm not sure what the applicable zone is all the time...
19:14.42WIMPyOh. and BTW: Did you know that when using DAHDI, you might be listening to your Asterisks MOH instead of wheat the other end sends as MOH?
19:15.09[TK]D-FenderWIMPy: Actually I think I just caught a part of it.  The signal doesn't have to imply that there isn't MoH, it just offers the other side an chance to "opt-out" until it is restored.
19:15.30WIMPy[TK]D-Fender: Correct.
19:15.39WIMPyAnd to display the information to the user, off course.
19:15.57[TK]D-FenderWIMPy: I can imagine this at least better now...
19:16.15[TK]D-FenderWIMPy: it wasn't really a stretch.... just the first level threw me from seeing the possibiilty as fast as I could have
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19:16.38gmalsackpowerunits: If you're planning on doing a bunch of g729 trancoding it could get harry.... I have 2 quad core xeon 3.4 ghz cpus. I was doing software transcoding and was peaking out the cpu when I would get to about 120 simultaneous calls.
19:16.47WIMPyAt least we've got that sorted.
19:17.36[TK]D-FenderWIMPy: From what I've seend of every system... nothing in north America seems to do anything about this.
19:17.42WIMPyAnd in the good old days you would also be notified if the other party would put you in to a conference.
19:17.46[TK]D-FenderWIMPy: I put you on hold, you get MY music.
19:18.11[TK]D-FenderWIMPy: I'd be seriously doubting that DAHDI transmits this for PRI.
19:18.21[TK]D-Fenderor receives and processes it at any rate
19:18.23WIMPy[TK]D-Fender: Unless I use Asterisk with the "right" configuration.
19:18.40[TK]D-FenderWIMPy: I could see this a very bad thing for conferencing services.
19:18.44WIMPy[TK]D-Fender: I not sure it transmits it, but it definitely receives and uses it.
19:18.48gmalsackpowerunits: however if you can get the hosting provider to install a transcoder card(s) for you, the system should easily be able to double that load if not more. Digiums transcoder cards will handle 120 g729 trancodings, offloading that overhead from the CPU. And you can install multiple transcoder cards in 1 system.
19:19.06[TK]D-FenderWIMPy: And if that's a primary aspect of your business and the expectation is that you'll NEED this.. I could see why * looks "poor" to you
19:19.43[TK]D-FenderWIMPy: I've never perceived any action on *'s behalf for this.  If you had a sample I'd be interested in seeing it..
19:19.54WIMPy[TK]D-Fender: No, it's just one of many details that are just plain annoying.
19:20.20WIMPy[TK]D-Fender: I think it's even configurable.
19:20.53[TK]D-FenderWIMPy: You've got me curious on it, but I don't recall having scanned over an option in any of the sample configs that sounded like that
19:21.13gmalsack[TK]D-Fender: but even so. it's a feature that is 100% dependant on the far side system. I just can't see it.... Merlyn legends, didn't send it. Lucent systems didn't, panasonic systems didnt, I don't believe mitel system did either....
19:21.20WIMPy[TK]D-Fender: chan_dahdi.conf: discardremoteholdretrieval
19:22.15[TK]D-FenderWIMPy: Do you have an idea how far back that got in?
19:22.30WIMPyNo
19:23.01WIMPyI'm not fiddling with chan_dahdi that much.
19:23.25powerunitsgmalsack: Digiums transcoder cards  how much this card cost?
19:24.12drmessano$1100
19:24.16drmessanoGoogle
19:24.31powerunitsthanks
19:24.46drmessanoThank google
19:27.15pabelangerCPU are cheaper :D
19:27.34drmessanoI didnt see where he was expecting all that transcoding though
19:28.02gmalsackpowerunits: I can get you those cards for 996.00
19:28.08WIMPy[TK]D-Fender, gmalsack: The conclusion is that you were both incorrect. You both know a system that is able to ignore MOH from a remote party in a conference: Asterisk, as long as the call come in via chan_dahdi.
19:28.16powerunitsrite
19:28.22powerunitsi have one question..
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19:28.57powerunitswhat do you think.. about codec at http://asterisk.hosting.lv/
19:29.03powerunitsand this card g729 codec
19:29.19gmalsackdrmessano: <powerunits> gmalsack: simple calls to outbound trunk using g729 codec or ulaw
19:29.38powerunitsdo you think this card will also
19:29.39drmessanoIf your endpoints are G729 and your provider is g729 capable, there is no transcoding
19:29.48drmessanoSo where is the card needed or even the software codec?
19:29.56WIMPyAnd BTW: Asterisk will also make use of hold states received via SIP, it just doesn't send them.
19:30.47drmessanoSounds like someone is trying to sell a card
19:30.59gmalsackdrmessano: right, IF the provider is doing it. You don't always know what the capabilities are of the system you are connecting to for RTP...
19:31.03powerunitsthe card you have is on warranty?
19:31.23gmalsackpowerunits: new from digium. I'm a reseller...
19:31.33drmessanolol
19:31.41drmessanoThis is nuts
19:31.59drmessanoMost providers support G729
19:32.00powerunitsplease can i have ur email
19:32.01gmalsackno not trying to sell.
19:32.15gmalsackjust trying to help.
19:32.24powerunitsoooooh
19:32.25powerunitsok
19:32.34powerunitssorry i thought you are selling
19:32.35powerunits:)
19:33.08drmessanoI can't think of a provider that doesnt support G729, and an endpoint that doesnt. So this whole transcoding card discussion makes little sense
19:33.09fileraises eyebrow
19:33.39pabelangerpowerunits, buy g729 licenses from digium
19:33.41pabelangersupport the project
19:34.44gmalsackpabelanger: again g729 licenses are software transcoding which puts strain on the cpu, the transcoder card removes that.
19:35.09gmalsackpabelanger: plus the digium transcoder card is less than purchasing 120 licenses at 10.00 each.
19:35.12pabelangerwell, when you buy the transcoder, you are buying the g729 license
19:35.14drmessanoWhat if he's never transcoding?
19:35.18drmessanoor rarely?
19:35.30pabelangers/when/then
19:35.32gmalsackdrmessano: what if he needs to record the audio...
19:35.49drmessanoHe never specified any of that
19:36.25pabelangerThere are pros and cons for the card. I'm not opposed to it, however, theses days, a CPU will do just as well
19:36.28drmessanoHe asked about specs and was told he needed a transcoding card when he mentioned G729
19:36.32drmessanoThats a bit off
19:36.56gmalsackdrmessano: no but didn't want to assume anything. I run a call center doing about 1000 calls per hour. connecting with tons of affiliates throughout the us. we use a ton of transcoder channels...
19:37.03drmessanoI run all G729 on a couple of boxes and a few licenses do just fine for the little bit that's not native g729
19:37.42[TK]D-Fender[14:28]WIMPy[TK]D-Fender, gmalsack: The conclusion is that you were both incorrect. You both know a system that is able to ignore MOH from a remote party in a conference: Asterisk, as long as the call come in via chan_dahdi. <- I have no problem accepting that.  Took just a little bit to trigger a response that got me on the path to understanding how the converse scenario could function,...
19:37.44[TK]D-Fender...so thanks :)
19:38.54WIMPy[TK]D-Fender: Great. Now we just need the missing bits in Asterisk :-)
19:39.03[TK]D-FenderWIMPy: Deal!
19:39.18gmalsackI gave up and started helping powerunits which led into another lengthy discussion... lol apparently today is controversy day!!!
19:40.01[TK]D-FenderNah, this was "typically transparent thing you could apparently go this long without encountering"
19:40.02drmessanoNo, but talking someone into a hardware or software purchase when they're in the early stages of planning and havent even made a case for the need is kinda silly
19:40.25WIMPygmalsack: I just added that parts of that functionality are already available in Asterisk. There are just some bits missing to make the whole thing work.
19:40.28drmessanoEspecially for something like a 120 channel transcoder card that many obviously live without]
19:40.52drmessanoPositioning it as a necessity and all
19:41.06gmalsackdrmessano: I wasn't trying to talking him into anything, I was sharing my experience when no one else was...
19:41.40[TK]D-FenderI see the point... the key things that would need it would be conference services that need to stifler "filler".  Can't think of anything els e specific offhand as a necessity, but I suppose an indication that you are in-fact on hold... could be considered "nice"  Mind you it's always seemed evident in my calling experience
19:42.00[TK]D-Fenderdrmessano: For a conferencing system it would be and I can see the point for it.
19:42.17[TK]D-Fenderdrmessano: You want to protect your attendee's from idiots forcing MoH on you
19:42.28[TK]D-Fenderdrmessano: And it's part of the spec...
19:42.55[TK]D-FenderI find that all argument against things fails when it is part of the actual spec.
19:43.03WIMPy[TK]D-Fender: Well, the indication is received and used in both chan_dahdi and chan_sip. Chan_dahdi also offers you to replace MOH, so you just have to enable that and set a silent MOH class beofre
19:43.08WIMPyentering ConfBridge.
19:43.23[TK]D-FenderWhy not?  Its the spec.  It SHOULD do it, and there are cases that full warrant it
19:43.55gmalsack[TK]D-Fender, WIMPy: So if * is the broken piece, does that mean that everyone else in the SIP industry does support a hold signal? i.e. my phones will send a SIP message when the call is placed on hold?
19:44.06WIMPychan_sip doesn;t offer you to replace MOH and (th IMHO worse part) it doesn;t send the information.
19:44.13[TK]D-FenderWIMPy: that is a viable idea
19:44.47WIMPyGeneralisations in the SIP world are impossible. Everyone implemets it their own way, wich is part of the problem.
19:45.16[TK]D-FenderRFC = No F*&$ing Comment ;)
19:45.20gmalsack+100 for that!!!
19:45.32[TK]D-FenderAlso frighteningly close to KFC.  Yup.. you be FRIED
19:45.42WIMPyBut when I have a call between my standard ISDN phone and a sip phone, and the sip end places the call on hold, my ISDN phone will display the information.
19:45.43gmalsacklol
19:46.23WIMPy(both connected to Asterisk, off course)
19:46.26gmalsackWIMPy: really. I've never in all my 40 years saw a phone tell me I was placed on hold....
19:46.59WIMPygmalsack: Well, again somethign I have taken for granted for many years.
19:47.14[TK]D-FenderWIMPy: I guess the larger importance of that forwarding of info is when you cross "trunks".  Internal MoH would be expected, but you wouldn't want to infringe on an outside network.  Then the fact that SIP is SIP is SIP in * leads you to the issue
19:47.19gmalsackWIMPy: cool feature!
19:47.39[TK]D-FenderWIMPy: Probably moreso with the fact that BRI is a reality there.
19:47.56WIMPygmalsack: The phone would also display the fact when the remote end puts me in to a conference.
19:48.04[TK]D-FenderWIMPy: A lot of irony as to how tech rolled out world-wide
19:48.35WIMPy[TK]D-Fender: True. These are things that work perfectely even without any PBX, just with a bog standard phone directely connected to the line.
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21:45.57Kattylooks in
21:46.57drmessanohides
21:47.46Kattyam i supposed to count to 10 now?
21:51.51ChainsawDefinitely.
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22:00.12Kattydrmessano: 10 seconds are up!
22:00.16Kattygoes hunting for drmessano
22:11.36eppigyhello
22:11.49Kattyhi
22:12.46eppigyhi Katty
22:12.49eppigyi am dave
22:13.14Kattyare you now
22:13.15pabelangerhello yes, this is dog
22:16.50eppigyhello dog
22:16.51eppigyi am dave
22:20.58Kobazyo dog i heard you like dogs
22:24.21drmessanoSorry, got busy
22:27.29Kattya likely excuse lol
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22:55.12Dovidhi all.
22:55.30Dovidhas anyone ever tried to have Asterisk record sound files directly to mySQL ?
22:59.55paulcLike.. store audio files as BLOBs in a MySQL database?
23:03.41[TK]D-FenderDovid: Where do you see this option?
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23:58.52Psil0Cybinhey guys I just have a stupid question if I am using Asterisks, where do i get my VoIP service from?

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