IRC log for #asterisk on 20131018

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02:33.26mmouranihi all
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02:34.27mmouraniI need to compare the callerid of two incoming calls at the same time
02:34.42mmouraniSIP calls
02:35.03mmouranihow do I do that on asterisk 11
02:35.10PenguinCompare them to what, each other?
02:35.15mmouraniyes
02:35.49PenguinOne will have to exist before you can compare the other one to it.
02:35.54PenguinSo "at the same time" could be a problem.
02:36.05mmouraniI mean I receive one call
02:36.12mmouraniand then another one right after
02:36.25mmouraniand I need to compare the value
02:37.30PenguinThat shouldn't be too hard, then.  Save the value of the first call into either a global variable or into the astdb.
02:37.38PenguinThen compare the second call to the stored data.
02:37.59mmouranibut i don't want to answer the call
02:38.17mmouraniI want to compare first and then decide if I cancel them or I dial
02:38.17PenguinCaller ID exists with or without an ANSWER.
02:38.31mmouraniok
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08:39.48Tokeiitohello
08:41.08Tokeiitowhen i'm configuring Hylafax with iaxmodem (as i understand this one just emulates fax interface), i need to provide fax number. not sure what type of number it needs. should it be DID number used by asterix inbound route or it can be number created by extention?
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08:56.11nettieHi guys, I'm using a Sangoma B700 BRI card with asterisk 1.6.x and the latest dahdi/libpri/wanpipe. I'm experiecing consistent one way choppy audio. During an external call originated from asterisk to a third party, the caller hear perfectly but the called party hears a very choppy/scattered voice. The same issue is present while faxing, receiving faxes is 100% OK but sending them is impossible. It's a very strange issue I never encounter, I'm wondering if any
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09:05.58Chainsawnettie: The description of the audio artifacts sounds like the G722 bitrate mismatch.
09:06.32Chainsawnettie: Have you tried limiting the audio path to just ulaw & alaw?
09:07.15nettieChainsaw if that's the case I'm wondering why it affects just a single way then? if it's a codec issue it will affect both ways no?
09:07.18nettieall is set to alaw
09:07.33nettiebut that's on the sip endpoint
09:07.42Chainsawnettie: If all is set to alaw and no transcoding is occurring, my theory is invalidated.
09:07.50nettiethe issue is more related to the Sangoma B700 / wanpipe board
09:08.06Chainsawnettie: If you're already sure what the issue is, I don't see what I can add. Good luck.
09:08.24nettiesorry I left an "I think"
09:08.25Chainsawreturns to the reception desk
09:08.28nettie:)
09:08.50nettieI'm not 100% sure, I have a ticket open with Sangoma as well
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09:27.11defsworkanyone see any problems with wanting to do the following - automated dialler (record answered state), present a recorded message with some options (press 1, 2 etc..), record somehow the options chosen (one path is to rate out of 5 something) and then allow a message to be recorded if needed
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09:37.02ipalmermorning all, I'm running asterisk 11.5 and when I try to dial a SIP address using Dial(SIP/ipaddress/exten) I receive the following message exceptionally long voice queue length queueing to Local/603@directdial.  Anyone know what this means please?
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10:27.21snadgecan a single asterisk server listen on 2 seperate network interfaces and ip addresses?
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10:31.12SunTsusnadge: AFAIK it's "all addresses" aka 0.0.0.0/0 or a single ip address
10:31.45snadgethen i dont see why an asterisk server couldn't listen on both a private subnet, which is used for communicating via RNAT to a citrix netscaler
10:32.03SunTsusnadge: I might not be uptodate, though, and you really should read your version's docs regarding bindassr
10:32.06SunTsubindaddr
10:32.06ipalmermorning all, I'm running asterisk 11.5 and when I try to dial a SIP address using Dial(SIP/ipaddress/exten) I receive the following message exceptionally long voice queue length queueing to Local/603@directdial.  Anyone know what this means please?
10:32.08snadgeand the existing network interface that it uses currently
10:32.43snadgethe other sysadmin i've been having discussions with.. seems to think that asterisk doesn't like doing that
10:32.53snadgemultiple interfaces/ips
10:33.05snadgebut from what i've found by googling.. others do have success with it
10:33.44SunTsusnadge: I know that there is/was an issue with multiple ip addresses on a single interface, but that, too, might be no longer the case
10:34.01snadgeahh, that might be what he was talking about.. thanks
10:34.11snadgethere is light at the end of the tunnel ;)
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11:03.15phixfakhir likes haemodrine
11:03.58fakhir?
11:04.26WIMPySounds like medicine.
11:04.52phixDepends if you think Marijuane is also medicine
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11:05.06phixMarijuana*|
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12:38.27snadgeanyone else here successfully using L7 load balancing with RNAT in front of asterisk?
12:38.51snadgeor is that a taboo subject
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12:42.28snadgebecause if you were.. presumably that would be because of potentially gigabit traffic
12:43.46snadgeeven 100mbit or so is a challenge
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12:45.32snadgeother people are turning to things like opensip for scaleability.. but opensip != asterisk, clearly
12:47.48snadgeim going to try sticking netscaler in front of asterisk and see what happens.. a pretty scientific approach
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13:48.12roxhello, I was using Asterisk 1.2 and 1.8 for a while, and now I am trying out asterisk 11 for the first time. How do I get Verbose() messages from my dialplan to go to the messages log file? in Asterisk 1.2 and 1.8 Verbose() messages went messages, while in asterisk 11 I can't get them to appear there
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13:50.02roxDo I have to replace the Verbose() call with something else?
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13:57.16[TK]D-FenderShould simply have to set your logger.conf accordingly
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13:59.29rox[TK]D-Fender: well, I have tried, but in order to get contents of Verbose() calls, i need to have verbose level in messges file, which is far too much
13:59.53rox[TK]D-Fender: I replaced Verbose() calls with Log(NOTICE,...) and it does the trick
13:59.59[TK]D-Fenderrox: You pick which files it logs to
14:00.24rox[TK]D-Fender: right, i am refering to the astlogdir/messages file
14:01.13[TK]D-Fenderrox: that depends on our install.  You don't have to use that file if you don't want to, and cn split them up however you like
14:01.17roxin logger, if my log level is set like this: messages => notice,warning,error then I don't get the Varning messages
14:01.30roxbut if console is confuigured the same way, I do get them
14:02.12roxconsole => notice,warning,error caputers the Verbose(...) messages, but messages => notice,warning,error does not
14:02.24[TK]D-Fenderhrm
14:03.19GreenlightThat's just the default settings on the console, isn't it, they can get chaged by a "core set verbose xxxx"
14:03.27roxdid something change in the semantics of Verbose command? The documentation doesn't mention anything.
14:04.26roxGreenlight: right, but I did not change them, or even with "core set verbose 0" console captures Verbose(..) messages from Dialplan
14:04.47roxthe weird thing for me is that messages file does not, I was used to them both displaying those messages
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14:08.32roxthank you very much
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14:25.33rbd_hey guys...is it possible to use Monitor() or Record() while MixMonitor is running on a channel (i.e. I am recording the whole call for any necessary error analysis, but we are doing prompt-level similarity matching, and need to record out specific parts of the call to different files so that we can compare them to other files we have)
14:26.37mjordanrbd_: Should be, yes. MixMonitor puts a frame hook on the channel and just intercepts and records the audio.
14:26.48GreenlightSure, you'd be better using two mixmonitors though
14:27.43GreenlightEg, a first MixMonitor for the whole call, and then a second or third MixMonitor for the snippets you want separately
14:27.57rbd_thanks guys...well, for the first call, having it stop on hangup is perfect...but with the second Monitor/Record/MixMonitor call I want to be able to start and stop it....
14:28.20rbd_in that case, Monitor and StopMonitor seem right??
14:28.44rbd_or will StopMonitor stop monitoring my first MixMonitor invocation as well?
14:29.02GreenlightThis from AMI >?
14:29.08rbd_no, from extensions.conf
14:29.33GreenlightHow do you intend to trigger the StopMonitor mid call ?
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14:30.11rbd_well... start monitoring, wait a certain length of time, then stop monitoring somehow and save off/process the file
14:30.46rbd_maybe Record() then with a max duration and no beep?
14:31.18GreenlightBUt you'll be "inside" a Dial presumably
14:31.35rbd_I'm using call files, sorry
14:32.00rbd_which take the dialed call to a handler in extensions.conf
14:32.17GreenlightOkay, and what do you "do" with that call once it his there?
14:32.25GreenlightJust iirc, Record() "blocks"
14:33.40rbd_start mix monitor...then process commands (the app basically tests IVRs to make sure they function correctly by acting like a human interacting with the IVR). I think record blocking in this case is fine because I just want to record what the IVR is saying at a specific time, and then fuzzy compare it to a prompt recording I have for a similarity score... looking at alternatives to straight
14:33.40rbd_ASR
14:34.09GreenlightOkay, in that case Record will work yea :)
14:34.10rbd_we don't have to do anything while the record() call is going on in this case... we will process it quickly after we have the length of the recording we need
14:34.29rbd_ok, great, thank you!!
14:35.12GreenlightYou might be able to use the "silence" argument to trim it more neatly as well
14:41.16rbd_ok, I'll check that out
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14:56.06ve6tsdoes anyone know if there is a way to read how many channels are active on a sip peer, asterisk must have this number because it has call-limit, is this variable accessible?
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14:56.41ve6tscurrently i'm parseing the output of core show channels to find out, but there has got to be a better way
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15:05.53PenguinI'm not sure if that's something you can query or not.  If not, you could use the CHANNEL() function to make your own counter.
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15:21.12fatemebluehow to set permit in sip.conf asterisk?
15:21.51kaldemarSIPPEER(curcalls) has that if call-limit is set. but ve6ts was too hasty to get that information. and the note that call-limit is deprecated.
15:22.20newtonrfatemeblue,   "permit=1.2.3.4/255.255.255.255"
15:22.21kaldemarfatemeblue: what do you want to permit and what have you tried so far?
15:22.28Penguinfatemeblue: It is often best to deny everything and then permit only the one address you want to allow.  deny=0.0.0.0/0.0.0.0  permit=1.2.3.4/255.255.240.0
15:23.20fatemebluei make a sip account but it does not register , i think i need to set permit but i dont know how
15:23.45PenguinIf you did not deny anything, you do not need to explicitly permit anything.  Everything is already permitted.
15:24.07fatemeblueso what should i do?
15:24.41fatemebluei receive 408 error
15:25.53PenguinSounds like a firewall problem to me.  Forward port UDP:5060 to your asterisk IP address and also the RTP UDP range.
15:26.27fatemebluei turn id off completly
15:26.44kaldemarreceive 408 where?
15:26.46newtonrfatemeblue, you probably want to look at Asterisk logs to see if the REGISTER is hitting your Asterisk system and what Asterisk says about it
15:27.05*** join/#asterisk vandyk (~vandyk@189.59.4.180)
15:27.13newtonrfatemeblue,  https://wiki.asterisk.org/wiki/display/AST/Collecting+Debug+Information to get you started with the logs
15:28.06fatemeblueok
15:28.08fatemebluethanks
15:28.17fatemebluei will look at it
15:29.14newtonrfatemeblue, its hard to say without looking at debug.. it could be a firewall/NAT/networking issue, it could be misconfiguration of the SIP peer or your client, etc
15:29.55newtonrfatemeblue, if you post your debug in pastebin where we can see it, we may be able to help out as well
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15:59.32fatemebluehow can i enable debug logger
15:59.34fatemeblue?
15:59.42Penguinsee logger.conf
15:59.54fatemebluehow can i open it
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15:59.58Penguinvim
16:00.05fatemeblueits emtey
16:00.17PenguinFind the sample file.
16:01.51fatemebluewhat do you mean by sample file
16:01.52fatemeblue?
16:02.05PenguinSamples of all the config files are provided with asterisk.
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16:09.29*** join/#asterisk ledoktre (~ledoktre@216.51.155.182)
16:11.58ledoktregreetings fellas.  a quick question on MWI, BLF indicators.  If I have a small VPS setup with 3 users, one behind a net gear router, two behind a drink router, the drink users are receiving MWI and BLF just fine, but the net gear one is not, can it be the net gear?  The phone appears to work fine but the indicators seem to never even attempt to register with Asterisk
16:13.00[TK]D-Fenderdrink?
16:13.39[TK]D-FenderAlso show us the device registering and subscribing....
16:13.47ledoktresorry, the auto spelling DLINK not drink
16:17.50*** join/#asterisk _Corey_ (~chatzilla@50-200-184-54-static.hfc.comcastbusiness.net)
16:30.04ledoktre[TK]D-Fender:  I seem to figure out part of the problem.  By plugging the phone in directly to the internet, everything registered fine.  Problem appears to be in the router (ALG perhaps?)
16:30.06*** join/#asterisk gops (b869e022@gateway/web/freenode/ip.184.105.224.34)
16:30.55[TK]D-FenderIf there is an ALG... you should see it and it should not be a guess.
16:31.23ledoktreyes, in the router there was a ALG setting.   I just wanted to verify the issue was not my configuration.  It is in the router somehow
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16:33.23gopson heavy channel utilization chan_sip got freezed... and I got a error like this - Oct 17 14:25:00] WARNING[28866][C-0001a05a] chan_sip.c: Unable to cancel schedule ID 1714357.  This is probably a bug (chan_sip.c: stop_session_timer, line 28785).
16:33.30gopsis this due to cpu load?
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16:41.36*** join/#asterisk [sr] (~kvirc@193-126-22-224.static.optimus.net.pt)
16:41.44[sr]hi
16:42.19[sr]i have some ATA's, with FXS ports (of course), but analog phones that can do call transfer, on the ATA's can't, what's the name of this feature?
16:42.22[sr]any hint?
16:43.14[sr]WIMPy: any idea?
16:43.15[sr]:)
16:44.48[TK]D-Fender[sr]: Your wording is confusing, please rephrase
16:45.33[sr]hum ok let me try
16:45.48[sr]i have an Voip ATA, cisco SPA8000 in case
16:46.15[sr]everythings fine, analog phones connected work ok, but if i try to transfer a call, doesn't work
16:46.36[sr]i know this is isn't really asterisk related, its something on the ATA
16:47.33*** join/#asterisk cmendes0101 (~cmendes01@office.phone.com)
16:47.51WIMPyAnalog phones can't do call transfers. Whatever they are connected to might be able to.
16:50.23[sr]WIMPy: so when i hit the "R" key, the TA must be configured for some feature code or so right?
16:50.37WIMPyAnd analog has not just opne standard for "sending commands".
16:51.08WIMPyR keys have different functions. They kan be ground keys or various lengths of flash signals.
16:51.27WIMPyYou need to make sure both ends are compatible.
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16:52.29[sr]think so
16:57.53[sr]have to dig on this better
17:05.11[TK]D-FenderSPA8000 supports hook-flash transfers
17:05.51gopswill cpu load freeze the chan_sip module.. I got this error "Unable to cancel schedule ID 1714357.  This is probably a bug (chan_sip.c: stop_session_timer, line 28785)" and all the 240 channels got stuck
17:06.34paulc[sr] What kind of phone? I know flash durations are different in Europe (100ms) versus in North America (300ms+)
17:07.56[sr]paulc: its a siemens analog, desk phone
17:08.21paulc[sr] Where in the world? ;-)
17:08.34WIMPyYaou can probably program the funcion of the R key.
17:09.22[sr]paulc: portugal
17:09.50[sr]WIMPy: that's something i'd dont want, since there's alot of different phone types, tought this was something on the ATA side
17:09.59paulcOk, so it's probably 100ms timed line break. There's a setting in the SPA8000 that has min and max durations I think..
17:10.05[sr]when i press "R" i hear something, but nothing happens
17:10.18paulcAnd I'll bet the default is higher than 100ms.. so your R press doesn't register..
17:10.22paulclet me go look at my ATA112 here
17:10.25[sr]paulc: with which name ?
17:11.22paulc[sr] Give me 2 secs - I'm just looking at mine here
17:11.34[sr]paulc: i have also an ATA112 here!
17:12.52paulcIn the ATA112 it's called "Hook Flash Timer Min" and "Hook Flash Timer Max" - with mine set to 0.1 for Min and 0.9 for Max. So if your R button is 100ms (common in Europe, provided it's timed line break (TBR) and not earth recall (you DO hear a click, right?)) then I'd suggest changing those numbers
17:13.05paulcmaybe 0.08 and 0.12
17:13.28paulcthe max can be longer and not an issue.. it's really the minimum that I think is causing your troubles
17:14.06[sr]paulc: where are you seing that? on the line1/2 menu ?
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17:14.30paulc[sr] sorry - I should have said.. it's in Voice --> Regional
17:14.31navaismono im not longer
17:14.40paulcunder "Control Timer Values (secs)"
17:15.05[sr]ah yes, it has 0.1
17:15.18[sr]for min and 0.9 for max
17:15.42gopswill cpu load freeze the chan_sip module.. I got this error "Unable to cancel schedule ID 1714357.  This is probably a bug (chan_sip.c: stop_session_timer, line 28785)" and all the 240 channels got freezed...!
17:15.52gopswill cpu load freeze the chan_sip module..? I got this error "Unable to cancel schedule ID 1714357.  This is probably a bug (chan_sip.c: stop_session_timer, line 28785)" and all the 240 channels got freezed...!
17:18.01WIMPyThe default is probably 90ms, not 100.
17:18.44WIMPyMight even be 80.
17:18.57[sr]paulc: i love you!
17:19.07paulc<3 :)
17:19.36paulcWIMPy: True that.. certain "cheaper" PBXs would support rotary 1 the same as R/timed line break
17:19.48[sr]paulc: other thing is, when i dial a number on the SPA112 like yours, after the number dial, there's a delay of about 5 secs, is that tunneable also?
17:19.52paulcBegs the question - how can you measure the duration of the TBR easily..
17:20.30WIMPyI found an old news post that suggests the save values to avvept are 50-310ms.
17:20.40paulc[sr] YES! That's your dialplan..  If you know the pattern of standard numbers, you can make it match as soon as it's got the right number of digits. You can lower the timeout too, but 5 is fairly reasonable (when the length isn't known, like 00+ international calls for example)
17:21.21paulc[sr] If Portugal's dialplan is anything like the UK, there are probably some simple/standard rules for local, long distance, and international dialing.. makes the dialplan fairly easy.. you just need to know the dialing rules for where you are :-)
17:21.35[sr]paulc: thats not that, when i dial a number, no matter if an internal ou external, there's a delay since it start dialling
17:23.03[sr]ex, i pickup the fone, i get dial tone, dial a number, after the last number, there's a delay till it start ringing
17:24.53paulc[sr] Yes, that's your dialplan for sure. If the ATA knows how many digits to dial, it can send the SIP INVITE message off as soon as it knows "Ah, I've got enough digits now - let's make the call!"
17:25.17paulcRight now it's doing more "Have I got enough digits? have I got enough digits? oh, they haven't pressed any for a few seconds.. must be the end of the number.. "
17:32.08*** join/#asterisk sawgood (~sawgood@unaffiliated/sawgood)
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17:33.59WIMPyYes, a proven ideal way to annoy your users on every single call.
17:37.07*** join/#asterisk sruffell (~sruffell@asterisk/the-kernel-guy/sruffell)
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17:48.18paulcWe took it private to have a chat about the power of the dialplan on ATAs :-)
17:49.09paulcDialplan POWERRRRRRR
17:50.11paulcI recently had an issue where I wanted to use *2663 as an extension number and couldn't.. I'm like WTF? then realised the dialplan allowed *xx and **xx. so it became **2663. Easier than changing provisioning for all the phones.
17:51.27WIMPyprefers to use phones that don;t require such a horrible hack.
17:52.22paulcSuch as..? (these were SPA508Gs, and there are a couple of *xx codes used internally, so I didn't want to conflict)
17:52.42[TK]D-Fenderchange the phones...
17:52.51[TK]D-Fender(codes that is)
17:53.43paulcYeah.. doable.. but we ended up with a DSS/BLF for DND and CFWD.. works really well.. shows you if the feature is on or off, and pressing the button takes you to a simple IVR to change settings.
17:54.22*** join/#asterisk nantou (~phonetic@gateway/tor-sasl/martinphone)
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17:56.43*** part/#asterisk fatemeblue (~fateme@85.15.14.88)
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17:58.36fatemebluecan any body provide a document for asterisk configuration
17:58.49pabelanger~book
17:58.49infobotAsterisk: The Definitive Guide, 4th Edition (ISBN 1-4493-3242-0) available at http://oreilly.com/catalog/0636920025894 - Asterisk: The Definitive Guide is released under a Creative Commons License (http://creativecommons.org/licenses/by-nc-nd/3.0/us/) and a version is available for reading online at http://www.asteriskdocs.org/ or see ~buybook
17:58.53pabelangerfatemeblue, ^
18:00.44fatemebluethanks
18:03.38fatemebluethese are not free
18:07.17anonymouz666LOL
18:07.27anonymouz666why people always require things to be free?
18:07.35[TK]D-FenderIt is free
18:07.37[TK]D-FenderHe can't read
18:07.58anonymouz666I know it's free. I had my copy, even with that, I bought from the site.
18:11.08*** join/#asterisk wasanzy (~wasanzy@197.159.129.10)
18:11.10wasanzyhi
18:11.34wasanzypls what is the different between asterisk version 1.8 and 11?
18:11.42wasanzythis is confusing me
18:14.17[TK]D-Fenderwasanzy: upgrade.txt , changelog.txt
18:14.19[TK]D-Fender^
18:15.29Tekzso i've got a site with 3 phone users. Digium reseller wants to sell me a $3200 base system the AA80. Includes phones + recurring subscription fee. Anyone think that's overkill?
18:15.52[TK]D-FenderTekz: My watch can handle that .. and it's ANALOG.
18:16.10TekzI should rephrase... anyone *ELSE* think it's overkill? Because it seems like complete overkill to me.
18:16.29TekzYea I agree [TK]D-Fender
18:16.45wasanzy[TK]D-Fender: please I don't understand
18:17.12wasanzythe version 1.8 is found in repositories but 11 is not there
18:17.15[TK]D-Fenderwasanzy: What part do you not understand?  There are documents included with Asterisk that clearly list what's changed.  Go read them
18:18.31TekzTrying to convince my boss that I could take one of our old workstations, throw an FXO card into it and do what the $3200 dollar system could do for easily half the price.
18:18.32wasanzy[TK]D-Fender: I didn't download all the versions that is why am asking
18:18.53[TK]D-FenderwaDownload 11.  it has those files for previous versions
18:18.58[TK]D-Fenderwasanzy: Download 11.  it has those files for previous versions
18:23.35wasanzyanyway which one will you advise for an IVR system?
18:24.16[TK]D-Fenderwasanzy: I see no reason to go to an older branch
18:24.27[TK]D-Fenderwasanzy: 11 is LTS and will be supported longer.
18:25.50anonymouz66611 is the right way to go
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18:29.09wasanzyok I am facing problem with starting up the 11.5.0 I installed. when I start like this: service asterisk start and check status service asterisk status, I get this output always:
18:30.21wasanzyasterisk dead but subsys locked
18:30.47wasanzyI do run asterisk -vvvvvvvvvvvvvvvvc
18:30.50gopshow to identify caller disconnection and agent disconnection?
18:31.02[TK]D-Fendergops: where/when?
18:31.10gopsfor incoming calls
18:31.14wasanzyand no tangible error
18:31.28[TK]D-Fendergops: No, Where, and when are you looking to have this knowledge?
18:31.36[TK]D-Fenderwasanzy: start * manually
18:32.18wasanzy[TK]D-Fender: you mean asterisk -cvvvvvvv ?
18:32.20gops[TK]D-Fender: Basically am looking to have it in CDR or CEL when there is a incoming call and routed to queue...
18:32.45[TK]D-Fendergops: If it's a queue call then it's in the queue log
18:33.22gops[TK]D-Fender: in the queue log all i have is only COMPLETECALLER.. only for outgoing call I have COMPLETEAGENT
18:33.50[TK]D-FenderOutgoing is another matter... as queues are not "outgoing
18:34.02*** join/#asterisk vlad_starkov (~vlad_star@109.188.127.166)
18:34.37[TK]D-Fenderqueues will set COMPLETECALLER / COMPLETEAGENT based on who ended the call...
18:35.04gops[TK]D-Fender: actually am using Queuemetrics, and agents receive the call, they might put the break or pause and make outgoing call via softphone or hardphone
18:35.25wasanzy[TK]D-Fender: when installing from source, do you advise I do make install sample? I didn't do that
18:35.40[TK]D-Fendergops: that other call is always 2100% separate to the other call and has no way to tie them together
18:35.44[TK]D-Fender100%
18:35.45wasanzyI only copied some needed confs
18:36.00[TK]D-Fenderwasanzy: Is it complaining to you about missing configs?
18:36.15PenguinI install my samples into a samples directory.
18:36.29wasanzyyes something like that
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18:38.00wasanzyam reinstalling
18:38.19PenguinThis isn't Windows.
18:38.34wasanzyPenguin: me?
18:38.50Penguinyou
18:39.04wasanzyam using CentOS
18:39.16wasanzyam installing version 11.5.1
18:44.05gopsyesterday I faced a warning like this "chan_sip.c: Unable to cancel schedule ID 1714357.  This is probably a bug" and all my SIP channels freezed....what could be the reason?
18:44.20*** join/#asterisk fakhir (~fakhir@unaffiliated/fakhir)
18:44.39[TK]D-Fendergops: What are you running?
18:45.08gops[TK]D-Fender: Asterisk 11.2.1 in Cent OS 5.8 64 bit with Sangoma transcoding card
18:45.29[TK]D-Fendergops: Upgrade to current and retest
18:46.17gops[TK]D-Fender: right now I can't upgrade since its a production machine.... and also this I faced only yesterday... last 10 days there is no issue and even today also its running
18:46.31*** join/#asterisk sarobat (~saroth@24.244.29.121)
18:46.36gops[TK]D-Fender: just would like to know in what kind of scenario this might happen....
18:46.51drmessanoIf I upgrade the asterisk and asterisk-dahdi packages (using the digium RPMs) and don't reboot to load the new kernel and kernel modules, should I assume some sort of instability?
18:46.53gops[TK]D-Fender: any cpu load issue... or session reinvite.. issue?
18:47.07[TK]D-Fendergops: Take your chances as long as you feel like like it and upgrade as soon as you find the downtime it causes to be worthwhile to you
18:47.19gops[TK]D-Fender: ok
18:48.53wasanzy[TK]D-Fender: please how do I start asterisk manually?
18:48.59drmessanoasterisk
18:49.03wasanzyas you mentioned before
18:49.24[TK]D-Fenderwasanzy: asterisk -gvvvvvvc
18:49.34wasanzyok
18:49.35[TK]D-Fenderwasanzy: You should spend some quality time with the book....
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18:56.34drmessanohmmm
18:56.45*** join/#asterisk cmendes0101 (~cmendes01@office.phone.com)
19:00.12wasanzyUnable to connect to remote asterisk (does /var/run/asterisk/asterisk.ctl exist?)
19:00.19wasanzyasterisk is running
19:00.38wasanzybut asterisk -r is giving me that error, even when I run it as root
19:02.02newtonrwasanzy, what user is running Asterisk?
19:06.03*** join/#asterisk cmendes0101 (~cmendes01@office.phone.com)
19:10.40wasanzynewtonr: root
19:11.00wasanzyI didn't change anything in the /etc/asterisk/asterisk.conf
19:11.40newtonrso, "ls -l /var/run/asterisk/" ? what is there, who owns it, what are the permissions?
19:11.49[TK]D-Fender[15:00]wasanzyasterisk is running <- show us
19:12.34wasanzysrwxr-xr-x. 1 root root 0 Oct 18 19:01 asterisk.ctl
19:12.34wasanzy-rw-r--r--. 1 root root 5 Oct 18 19:01 asterisk.pid
19:14.29ChannelZ-Wkare you suuuuure it's running?
19:14.36newtonrwasanzy,  double-check "ps aux | grep -i asterisk"
19:15.39wasanzy<PROTECTED>
19:16.21Penguinps -C asterisk   <---------
19:16.31wasanzywhen I press Ctr+C and check again, it seem asterisk stopped running
19:16.52Penguinor:  pgrep asterisk
19:16.56Penguinor:  pidof asterisk
19:17.00wasanzy<PROTECTED>
19:17.00wasanzy<PROTECTED>
19:17.00wasanzy<PROTECTED>
19:17.07[TK]D-Fender[15:16]wasanzywhen I press Ctr+C and check again, it seem asterisk stopped running <- correct
19:17.19[TK]D-Fenderwasanzy: I told you to start it manually... when means when you exit, it DIES
19:17.38PenguinYou shouldn't have more than one asterisk process.
19:18.00wasanzylet me kill all and start again
19:18.08Penguinpkill asterisk
19:19.43wasanzy[TK]D-Fender: when I start manually, it means I have to leave the CLI like that?
19:20.10[TK]D-Fenderwasanzy:Yes.  This was for testing.
19:20.23[TK]D-Fendertry starting it as a daemon after if it was SUCCESSFUL before
19:20.35wasanzyok, now I can asterisk -r
19:20.46wasanzylet me start it as daemon and see
19:21.39PenguinFor normal operation, start it with "service asterisk start"
19:22.43wasanzyPenguin: that is where the problem is,when I start it that way and check the status, I get: asterisk dead but subsys locked
19:24.30wasanzyhmm I just start it "service asterisk start" and ps -C asterisk shows nothing
19:24.30PenguinDid you correctly configure asterisk.conf, /etc/sysconfig/asterisk (I think this is the right path), and also set the correct ownership on your asterisk files and directories?
19:25.03*** join/#asterisk cmendes0101 (~cmendes01@office.phone.com)
19:25.28wasanzyI created asterisk user and set it as the owner of all asterisk config files
19:25.48wasanzymine is /etc/asterisk/asterisk.conf
19:27.24*** join/#asterisk cmendes0101| (~cmendes01@office.phone.com)
19:27.31wasanzy;runuser = asterisk and ;rungroup = asterisk is commented out in the config
19:27.50wasanzyso basically, asterisk is running as root
19:28.53PenguinGo ahead and uncomment those.
19:29.08PenguinI'm logging onto a CentOS box now to help guide you.
19:29.26wasanzyPenguin: thank you so much
19:29.38PenguinDo you have anything set it /etc/sysconfig/asterisk?
19:30.45wasanzyPenguin: ah yes, something is there
19:31.04wasanzy# Startup configuration for the Asterisk daemon
19:31.33PenguinSet the following two values:  AST_USER=asterisk  and  AST_GROUP=asterisk
19:32.03wasanzythis is very strange, infact this is my third time of setting up asterisk and have not noticed this before till today. hmm
19:32.04wasanzyo
19:32.05wasanzyok
19:32.53PenguinThe init.d script will read this file.
19:33.20wasanzyok hv done that, going ahead to start it and see
19:34.00*** join/#asterisk bipul (~bipul@unaffiliated/bipul)
19:34.46wasanzyPenguin: the same problem: asterisk dead but subsys locked
19:36.03PenguinI guess it's time to start checking the things you said you checked/changed.
19:36.16Penguingetent passwd asterisk
19:36.23Penguingetent group asterisk
19:36.32Penguinls -dl /var/run/asterisk
19:37.15wasanzyPenguin: as in set password for asterisk?
19:37.41PenguinAs in: copy what I just typed, paste it into your terminal, press enter, report to me what it says.
19:38.03wasanzydrwxr-xr-x. 2 asteriskpbx asteriskpbx 4096 Oct 18 19:37 /var/run/asterisk
19:38.20PenguinAre you trying to use freepbx?
19:38.32wasanzyno
19:38.52wasanzyI added the user asteriskpbx not asterisk
19:38.53PenguinDid you create user "asterisk" or user "asteriskpbx"?
19:39.05wasanzyasteriskpbx:x:500:500::/home/asteriskpbx:/bin/bash
19:39.24wasanzyso all the changes I did, I used asteriskpbx not asterisk
19:39.37PenguinYou don't need a shell, so change that.
19:39.58Penguingetent group asteriskpbx
19:40.23wasanzyasteriskpbx:x:500:
19:40.26*** join/#asterisk vlad_starkov (~vlad_star@109.188.127.166)
19:40.28PenguinIn asterisk.conf, you set the user and group to asteriskpbx?
19:40.41wasanzyPenguin: yes
19:40.47PenguinIn /etc/sysconfic/asterisk, you set the user and group to asteriskpbx?
19:40.54wasanzyyes
19:41.07*** join/#asterisk bipul (~bipul@unaffiliated/bipul)
19:46.38PenguinLet's try to start asterisk as your asteriskpbx user.  su -c asterisk asteriskpbx
19:48.54PenguinOh, do you have selinux enabled?
19:49.12Penguinsestatus
19:49.38wasanzyI disabled it but let me check again
19:50.30wasanzyaaaahhhhhh very interesting, is enabled hmm
19:51.24wasanzydo I have reboot after disabling it?
19:51.32PenguinI don't think so.
19:53.01PenguinRemember to set selinux to disabled in /etc/sysconfig/selinux.
19:55.31wasanzyPenguin: am doing that now
19:56.44wasanzySELINUX=disabled so I don't know why the command is showing this:
19:56.59wasanzySELinux status:                 enabled
19:56.59wasanzySELinuxfs mount:                /selinux
19:57.00wasanzyCurrent mode:                   enforcing
19:57.00wasanzyMode from config file:          disabled
19:57.00wasanzyPolicy version:                 24
19:57.00wasanzyPolicy from config file:        targeted
19:57.46wasanzyam rebooting the system and see
20:01.46PenguinNext time, use a pastebin.
20:03.23wasanzyPenguin: ok sorry
20:04.42wasanzyah I think the problem as I didn't reboot the system. after booting, I see that asterisk is running and I can asterisk -r too
20:06.07wasanzyPenguin: thank you for the great help I appreciate it a lot.
20:09.26PenguinNo prob.
20:14.45*** join/#asterisk Qwell (~north@pdpc/sponsor/digium/Qwell)
20:14.47*** mode/#asterisk [+o Qwell] by ChanServ
20:15.11*** join/#asterisk BrokenArrow (~BrokenArr@unaffiliated/brokenarrow)
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21:00.13_Corey_Can someone help me find a CALLERID() field from a some PRI debugging...?  http://pastebin.com/zr6MbZgG
21:00.37_Corey_I'm looking for the number that's on line 77: <38 30 34 37 37 35 38 30-30 35> - "8047758005"
21:00.59_Corey_It's a forwarded number identifier so I expected to find it in CALLERID(rdnis) but it's not there
21:02.27*** join/#asterisk vlad_starkov (~vlad_star@109.188.126.221)
21:13.02newtonr_Corey_, I'm not a PRI guy (at least in depth), but I asked a PRI guy and he says the following: "libpri does not know how to interpret that facility ie.  It only knows it is in ASN.1 format but does not know what the fields mean.", "Libpri knows very little about National ISDN specific ROSE messages.", this is also indicated in lines 104 and 106
21:14.47_Corey_Hmmm...  Thanks Rusty.  Not looking promising.
21:15.09newtonrif Libpri doesn't know know how to interpret it, it's pretty certain that you won't find it anywhere in Asterisk
21:15.27_Corey_Doing an Avaya voicemail replacement.  I'm trying to see if they can put the RDNIS in the right place now...
21:37.00*** join/#asterisk Chotaire (chotaire@chotaire-home.vipri.net)
21:37.38*** join/#asterisk aidinb (~aidin@unaffiliated/aidinb)
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22:01.42*** join/#asterisk [TK]D-Fender (~chatzilla@64.235.216.2)
22:21.18*** join/#asterisk [TK]D-Fender (~chatzilla@64.235.216.2)
22:30.31*** join/#asterisk Chotaire (chotaire@chotaire-home.vipri.net)
22:52.47*** join/#asterisk mmourani (~Adium@64.229.213.168)
22:53.05mmouranihi
22:53.23*** join/#asterisk redotis (~redotis@nc-76-5-176-123.dhcp.embarqhsd.net)
22:53.35redotisWhat's going on in here?
22:53.58redotisIs D-Fender still being a big meany head?
22:54.06WIMPyThe question what number goes where definitely needs some tidying up. Especially in the documentation, but the ANI part regularly produces unexpected results.
22:54.15mmouranilol
22:54.41mmouranii need to fix an issue of incoming calls on my asterisk box
22:55.04mmouraniI need to compare all of the incoming calls during a 2 sec period between them
22:55.32mmouraniwhat will be the best way to do this ?
22:57.37WIMPyAn unlimited number of calls within 2s?
23:01.20mmouraniyes
23:01.33mmouranilarge number of calls
23:02.27WIMPyThen I'd suggest writing an application that does it via AMI.
23:02.30navaismosipp
23:02.59mmouraniok
23:03.32mmouraniany other suggestion ?
23:07.32[TK]D-Fendermmourani: compare how?
23:07.39redotisenable a user/password for ami that just gets calls, telnet to the ami port, copy the data to a spreadsheet....compare
23:07.39Nuggettelnet is eeeeeeevil!
23:09.06*** join/#asterisk vinhdizzo (~vinh@cpe-98-154-220-20.socal.res.rr.com)
23:11.52vinhdizzoHi.  I used to have an auto-attendant set up on my google voice account via jabber/gtalk in asterisk 1.8 on Ubuntu.  Trying to set the same up the same configuration on asterisk 11 on CentOS 6.  I'm aware that instead of using jabber.conf and gtalk.conf, I now have to rely on xmpp.conf and motif.conf.  However, although asterisk successfully goes online with my google voice account, the call attendant doesn't seem to work.  Is there an
23:14.32snadgedammit.. my scrollback isnt large enough
23:14.52snadgei have 16GB of ram.. and x-chat defaults to like a 2 kilobyte buffer
23:15.05snadgefail :p
23:15.30vinhdizzomy extensions.conf starts with:
23:15.30vinhdizzoexten => s,1,Answer()
23:15.30vinhdizzoexten => s,n,Wait(1)
23:15.30vinhdizzoexten => s,n,SendDTMF(1)
23:15.30vinhdizzoexten => s,n,Background(/home/vinh/TNTTSP-Phone/welcome)
23:15.31vinhdizzoexten => s,n,Background(/home/vinh/TNTTSP-Phone/current)
23:15.31vinhdizzoexten => s,n,Goto(0,1)
23:15.44ChannelZ~pb
23:15.45infobotA "pastebin" is a web-based service where you should paste anything over 3 lines so you don't flood the channel. Here are links to a few: http://www.pastebin.com, http://pastebin.ca, http://channels.debian.net/paste, http://paste.lisp.org, http://bin.cakephp.org/; or install pastebinit with yum or aptitude.
23:15.58WIMPyKB? I'm used to specify scrollback in lines.
23:16.02snadgeits because of people like vinhdizzo ;)
23:16.08snadgeyeah it says 500
23:16.13snadgehow do i make it unlimited?
23:16.16ChannelZvinhdizzo: does the call even come into your dialplan?
23:16.20WIMPyThere's auto-ignore for that.
23:16.21redotisyou gotta have an exten for your number right
23:16.43navaismoyea exten s in that case
23:16.51ChannelZsnadge: turn on logging.. it will restore the history when you restart even.
23:16.52snadgeany of you guys do any l7 routing for asterisk?
23:17.17snadgeim just going to keep asking this question until one day.. somebody says yes ;)
23:17.44vinhdizzoredotis: navaismo: care to elaborate?  what i had worked in 1.8, but doesn't appear to work in 11
23:17.58WIMPyL7 routing as in shouting acrss the room: Tom, a call for you on line 2?
23:18.14navaismovinhdizzo: to me your dianplan is ok, now you need to show us the cli output
23:18.24snadgeWIMPy, that sounds about right.. but no.. more like L7 routing as in, a load balancing solution in front of a bunch of asterisk servers
23:18.32redotisexten => 14564573545,1,Goto(s,1)
23:18.41redotissomething like that
23:18.57redotisI'm a newb though
23:18.58redotisso
23:19.07redotisdon't trust what I say
23:19.11vinhdizzonavaismo: asterisk -rvvvvv?  i didn't see anything log when i dial my google voice number
23:19.25snadgeRNAT and L7 .. it requires a bit of knowledge of SIP internals
23:19.35vinhdizzonavaismo: or is there a different way to look at the log?
23:19.38ChannelZthen you have Some Other Issue probably.. with your xmpp/motif config
23:19.48snadgeyou can allegedly route packets via the unique callid field in the sip header
23:20.15navaismovinhdizzo: pastebin your motif & xmpp conf and the complete dialplan for the context involved
23:20.18[TK]D-Fendervinhdizzo: If you see nothing then the call wouldn't appear to be making it into the dialplan at all
23:20.18WIMPysnadge: LVS has a persistance option.
23:21.13navaismoexactly ^^
23:21.33snadgeright, LVS uses that concept.. but is anyone actually using LVS to do that.. or anything else for that matter
23:21.39vinhdizzoone sec
23:21.41snadgesuch as F5, barracuda, netscaler, A10, etc
23:21.57snadgeall the latter solutions cost big dollars
23:22.12snadgeLVS is free.. but also its quality probably reflects that ;)
23:23.27WIMPyI haven't used it with sip, but otherwise it worked perfectely 13 years ago.
23:24.35snadgethats part of the problem though.. load balancing is a complicated subject in itself.. for http, https, you'd have to be a retard not to understand it
23:24.45snadgethats about as easy as it gets
23:24.52redotisHey vinhdizzo did you redirect your google voice to your primary number?
23:24.54redotisin gmail?
23:24.59snadgethen you have UDP.. a little bit more complicated.. then you have SIP on top of UDP, which just makes your brain explode
23:25.37WIMPyI don't see where it's more complicated if you enable persistence.
23:25.41redotisI think that's the way you tell google voice numbers to go to asterisk
23:25.45snadgeand the official documentation for LVS says.. "sip is not supported"
23:25.55snadgeit is out of date
23:26.00snadgehttp://lwn.net/Articles/399571/
23:26.07redotismaybe not
23:26.14snadgeone guy.. "simon horman" .. has written the persistence engine for sip
23:26.22redotisor set the context in motif.conf
23:26.24snadgebut i've found zero evidence of anyone actually successfully using it
23:27.06snadgeand thats the thing.. if some commercial entity is actually using that code to scale/balance asterisk servers
23:27.15snadgethey're probably not going to write a blog and post on forums about it
23:27.56snadgeim just kinda trying to get a feel for.. is it worth going down that path, and trying out simon's code.. or just paying money for citrix netscaler
23:28.05vinhdizzonavaismo: [TK]D-Fender: hmm, just deleted my conf files and re-entered them, think i'm getting somewhere now
23:28.05WIMPyI don't see why SIP would need special support.
23:28.20WIMPyBut you will have to enable session-timers.
23:28.37snadge1 because its udp.. 2 because if you want to do funky things with load balancing, you need to get inside the sip packet itself
23:28.42vinhdizzo[Oct 18 23:27:11] WARNING[2200][C-00000000]: file.c:701 ast_openstream_full: File /home/vinh/TNTTSP-Phone/current does not exist in any format
23:29.00vinhdizzoi have a wav file.  am i missing something that it isn't playing it?
23:29.08vinhdizzooh wait
23:29.14vinhdizzo[Oct 18 23:27:11] WARNING[2200][C-00000000]: file.c:1017 ast_streamfile: Unable to open /home/vinh/TNTTSP-Phone/current (format (ulaw)): Permission denied
23:29.17Kobazis it readable by asterisk
23:29.22Kobazthere you go
23:29.33vinhdizzodo the files have to be owned by asterisk?
23:29.37vinhdizzoit's world-readable on the system
23:29.37Kobazno
23:29.42Kobazjust readable
23:29.56Kobazparent dirs must be +x
23:30.25vinhdizzook let me check
23:30.31Kobazso if the owner isn't asterisk, and the group isn't asterisk. then you need o+x
23:31.30vinhdizzodrwxr-xr-x  5 vinh vinh 4.0K Jan 19  2013 TNTTSP-Phone
23:31.40Kobazand /home/vinh
23:31.43Kobazand /home
23:32.26Kobazand / too, if you have a funky setup
23:32.56[TK]D-Fendervinhdizzo: I highly recommend you stop trying to put your files in places that Asterisk has no reason to have to be looking for them in.  Put the un the base of where it already stores sounds with asterisk actually being the owner
23:33.09[TK]D-Fenderunder*
23:33.18Kobazthat too
23:33.22vinhdizzo[TK]D-Fender: where is a good place to store the files?
23:33.23Kobaz^^^ what he said
23:33.28Kobazthe default directory?
23:33.36[TK]D-Fendervinhdizzo: Where Asterisk already looks by deffault
23:33.38Kobaz/var/lib/asterisk/sounds
23:33.46Kobazi use /vae/lib/asterisk/sounds/custom
23:33.49[TK]D-Fendervind"sore show settings" <-
23:33.51Kobazvar
23:34.14[TK]D-Fendervinhdizzo: "core show settings" <-
23:34.17[TK]D-Fendergah
23:35.11Kobazfriday coding spree starts.....now!
23:35.29vinhdizzook
23:35.30vinhdizzothanks
23:36.22vinhdizzoKobaz: Can I create a custom directory in /var/lib/asterisk/sounds/?  Say, ../my_sound/?
23:36.29vinhdizzowould it know to look for the sound in there?
23:36.31Kobazsure
23:36.34Kobaz[10 18 19:33] <Kobaz> i use /vae/lib/asterisk/sounds/custom
23:36.44vinhdizzooh oops
23:36.46vinhdizzothanks
23:36.46Kobazvar rather
23:36.49[TK]D-Fendervinhdizzo: It looks relative when you don't start with a "/"
23:36.54Kobazyeah
23:37.00KobazPlayback(custom/mysound)
23:37.11vinhdizzocool
23:37.13vinhdizzothanks so much!
23:37.30snadgehttp://horms.org/gallery/me/a/4_6543_s.shtml#nav  .. would you trust this guy to load balance your asterisk servers? ;)
23:37.55snadgeprobably.. that white suite does look spiffy
23:37.56Kobazsure
23:38.29snadgebut he has worked on about 50 projects since he did the persistence engine for sip
23:38.32Kobazperson in white tuxedo is always trusted to balance the load
23:38.46snadgehttp://horms.org/gallery/me/a/5_1280_s.shtml#nav
23:38.52snadgesame man.. with thuggish beanie on
23:39.03snadgemuch less trustworthy in that picture :p
23:43.16snadgemaybe i'll shoot him an email.. wont hurt
23:43.44snadgehe might have an idea of the state of his code.. whether people use it or not
23:50.23vinhdizzoHi again.  I used to have an option in the dialplan to transfer the call to an outside number.  it used to ring then an answering machine picks up.  now, i dont hear the ring (although it still does because i get to the answering machine).  is there a way to get a ring tone to play?  here is message in the CLI: [Oct 18 23:48:45] NOTICE[2707][C-00000001]: chan_motif.c:1636 jingle_indicate: Don't know how to indicate condition '15'
23:51.23iqHi
23:59.24vinhdizzolet me know if you have sugg
23:59.33[TK]D-Fendervinhdizzo: Show us the actual call.  We haven't gotten to see what is happening yet
23:59.50vinhdizzoone sec

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