| 00:37.17 | blitzrage | jsmith: coolio, I gotta do laundry, get to the gym, and watch the leafs, so have a good one, talk tomorrow! |
| 00:37.54 | jsmith | Tomorrow |
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| 15:30.16 | blitzrage | jsmith: suppose you don't have any time today to look into the ODBC VM storage bug eh? |
| 15:31.11 | jsmith | I could probably make some time, depending on how much Doba stuff I get done today |
| 15:31.21 | blitzrage | ok, sounds good |
| 15:31.30 | blitzrage | what stuff are you working on for Doba? |
| 15:31.38 | jsmith | SuperQueue! |
| 15:32.02 | jsmith | Take their existing queue, split it into two (for now, more later) queues. |
| 15:32.24 | jsmith | Take their existing queue statistics page that I wrote, and make it show stats for all the queues. |
| 15:32.38 | blitzrage | niiiiice |
| 15:32.57 | jsmith | Which was my JavaScript battle, since it's all AJAXy and stuff |
| 15:33.01 | jsmith | But it rocks. |
| 15:34.05 | jsmith | Then, make it so that after a certain amount of time in the queue, that people can press a digit to exit the queue, enter their callback number, and hang up. |
| 15:34.29 | jsmith | That gets logged to a database, so that agents can call them back. |
| 15:34.51 | jsmith | Then, I've gotta write an app so that the call center managers and add/remove different agents from different queues. |
| 15:35.07 | jsmith | Via the manager interface, of course. |
| 15:36.18 | blitzrage | handy... don't tell Louie that's what you're doing or I'll be doing the exact same thing |
| 15:39.44 | jsmith | Well, the code is in SVN, if you wanna look. |
| 15:39.49 | jsmith | It's nothing that spectacular |
| 15:40.03 | jsmith | But it does look nice, and does the job, and isn't a hack |
| 15:40.23 | blitzrage | oh really? hrmmmmmmmm |
| 15:40.38 | blitzrage | will take a look later... doing some code cleanup today, then back into features... |
| 15:40.46 | blitzrage | gonna have to ignore voicemail for now |
| 15:43.16 | jsmith | Sorry, I'll get to it when I can. |
| 15:44.08 | blitzrage | oh no problem, your work is more important right now, and voicemail isn't a show stopper for me to work on other things. |
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| 19:07.51 | jsmith | blitzrage: What are they doing now? |
| 19:08.17 | blitzrage | trying out a new TF carrier, and I get no audio at all anymore |
| 19:08.21 | blitzrage | call sets up, but no audio |
| 19:08.34 | jsmith | Yuck. |
| 19:08.36 | blitzrage | really getting sick of this |
| 19:08.44 | jsmith | getting no RTP? |
| 19:12.31 | blitzrage | nope... and when I do happen to get it, the prompts are voice activated, and my audio is not getting to the other side |
| 19:12.38 | blitzrage | and the call quality is awful |
| 19:15.28 | jsmith | So, are you doing development, or tech support. |
| 19:15.37 | jsmith | Sounds like you're doing more tech support ;-) |
| 19:17.00 | blitzrage | jsmith: I'm doing baby sitting |
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