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00:32.42 | Apteryx_ | Hello! I just migrated from 11.x to 12.5, and it seems my chan_sip conf is not working anymore. When I try co call one of my devices I get: Could not create class basic. No technology to support it. |
00:33.12 | Apteryx_ | This being a Warning issued from the brige.c module |
00:33.46 | file | are you loading all modules or only specific ones? |
00:34.46 | Apteryx_ | @file: I'm selecting manually which modules to load. |
00:34.53 | file | that would be why |
00:35.00 | file | bridging has been split out into modules |
00:35.03 | Apteryx_ | ok! |
00:35.14 | Apteryx_ | thanks :) I will look into this! |
00:44.24 | MasterChen | hey all |
00:44.38 | MasterChen | anyone have experience with polycom phones? |
00:46.52 | [TK]D-Fender | Plenty of people |
00:47.38 | MasterChen | anyone in here? specifically troubleshooting initial config problems? |
00:48.46 | [TK]D-Fender | Just ask your question.... |
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00:53.18 | MasterChen | okay well, everything is added correctly in my extensions.conf file to handle the extensions for these polycom phones. the polycoms are either 430 or 450 models. on the phones, dhcp is enabled to grab an ip from the pool upon boot. vlan disabled, swcrets all set up right. these phones are set up ideentical... but for some reason, 2-4 of them aren't registering. |
00:53.49 | MasterChen | checked that everything matches. even with indentical configs, these phones just seem to be difficult. |
00:54.21 | Penguin | When you say identical, you mean that nothing is different from one to another, correct? |
00:55.00 | MasterChen | differences are the extensiosn tied to each mac address of course |
00:55.18 | MasterChen | but other than that... and dhcp IPs... everything is the same |
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00:56.43 | MasterChen | 14 of 18 were cpnfigured and working properly today |
00:57.11 | MasterChen | configured* |
01:04.38 | Apteryx_ | If I loading manually modules in modules.conf, are res_* modules required to be loaded? It seems they don't make a difference. Maybe * v 12.5 is smart enough to load them when necessary? |
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04:14.22 | jayvee | hi, what is the procedure for having a JIRA ticket reopened? |
04:14.29 | jayvee | this ticket is incorrectly closed --> https://issues.asterisk.org/jira/browse/ASTERISK-18032 |
04:14.42 | jayvee | I posted a comment on that ticket three years ago and still nobody reopened it |
04:14.48 | jayvee | it is still a bug that exists |
04:18.18 | jayvee | it's always depressing when you google for issues and you happen across something you have already commented on years ago :-( |
04:19.28 | Penguin | Raise your concern during regular US business hours. |
04:19.51 | Penguin | Specifically Central time. |
04:20.00 | [TK]D-Fender | jayvee: "A INVITE example, where it identifies the request as "no NAT" where obviously there's one." <- Nothing is obvious. You didn't include configs |
04:20.24 | [TK]D-Fender | jayvee: You didn't privde what was originally requested, and then continued with incomplete backup |
04:20.38 | [TK]D-Fender | jayvee: Show us an actual problem now. |
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04:28.38 | [TK]D-Fender | Did I miss a response since having to reboot? |
04:28.46 | Penguin | No. |
04:29.00 | [TK]D-Fender | Good to know. |
04:29.13 | Penguin | You do reboot a lot. What's going on? |
04:29.34 | [TK]D-Fender | My system crashes randomly and regularly |
04:29.38 | [TK]D-Fender | HARD |
04:29.39 | Penguin | Windows? |
04:29.42 | [TK]D-Fender | Yup |
04:29.46 | Penguin | Which version? |
04:29.49 | [TK]D-Fender | Something is just FUBAR'd |
04:29.52 | [TK]D-Fender | Win 7 |
04:30.01 | [TK]D-Fender | It's hardware thought |
04:30.05 | Penguin | Huh. I've heard good things about 7. |
04:30.07 | [TK]D-Fender | happened under Ubuntu as well |
04:30.31 | Penguin | Oh, common denominator. |
04:30.35 | [TK]D-Fender | Not sure which part is responsible. Haven't broken it down yet... |
04:30.40 | [TK]D-Fender | and it has been a long time. |
04:31.02 | [TK]D-Fender | I'm just looking forward to getting a hackintosh laptoip to replace it with outright |
04:32.34 | Penguin | Is it doing an automatic restart or does it lock up and you have to initiate the reboot? |
04:32.59 | [TK]D-Fender | hard lock, which gives me a nasy buzz off my sound card then reboot |
04:33.26 | [TK]D-Fender | BBBBBBBBBZZZZZZZZZZZZZZZZZZZZZZZ *POP* .... black ... reboot |
04:33.50 | [TK]D-Fender | maybe sound card, maybe video (though I'd swapped IRRC) |
04:34.35 | Penguin | It's a desktop? |
04:35.26 | [TK]D-Fender | yup |
04:35.44 | [TK]D-Fender | maybe a HD read freez or something |
04:35.47 | [TK]D-Fender | hard to say. |
04:36.26 | [TK]D-Fender | I'd have to start ripping bits out one at a t time. I'd sooner toss it and replace with something newer, portable, reliable |
04:36.47 | Penguin | Yeah, some things aren't worth putting a lot of time into. |
04:37.37 | Penguin | But desktop models sure are lots easier to strip the parts out of to troubleshoot, and if you get down the the main board and it still does it, you can easily replace that. Laptops aren't so convenient to work on. |
04:37.38 | [TK]D-Fender | At the same time, I'm not "forced" to complete the purchase and I put things off a lot |
04:38.16 | [TK]D-Fender | but I doubt my new purchase would have such a problem... and if it did.. it'd be under warranty and I could say "just do it" |
04:39.03 | Penguin | The chance of having the same problem in a new laptop is pretty low. I was just imagining having to work on your troublemaker and it being a laptop. |
04:39.35 | Penguin | I'm not fond of working on laptops, and for some reason people think I want to. |
04:39.37 | [TK]D-Fender | Oh, that would suck.... |
04:39.47 | [TK]D-Fender | that;s why it'd get RMA's for warranty |
04:39.57 | Penguin | I've had my mother's laptop sitting here for a year this week. |
04:40.05 | Penguin | It has no video output. |
04:40.15 | Penguin | The video card is part of the main board. |
04:40.17 | [TK]D-Fender | but I'd rather not look forward to problems I don't have and don't have a reason to start fearing. |
04:41.12 | Penguin | Is it worth spending $200 to get a board? Maybe, maybe not. |
04:41.39 | Penguin | If I buy a board and it still doesn't work, she's not going to want to pay for that board. |
04:42.24 | Penguin | If it was cheaper I would have tried it already. |
04:42.44 | [TK]D-Fender | Best odds are getting an identical model and start swapping between them to isolate |
04:43.11 | [TK]D-Fender | that just removes the risk of wasted purchase, but sticks you with an extra laptop entirely. |
04:43.16 | [TK]D-Fender | ... that will at least WORK. |
04:44.35 | Penguin | I'm checking ebay to see how the prices have changed lately. |
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04:45.30 | Penguin | I might just try to get a working one cheaper than parts for the busted one. Swap the hard drive and call it a day. |
04:45.56 | [TK]D-Fender | For her, yes |
04:46.11 | Penguin | GASP! I may have found a board for under $100. |
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05:05.47 | Penguin | I guess waiting a few months to look for a board again could pay off. |
05:06.10 | Penguin | The last time I looked, the cheapest one was $180, and I didn't like it. |
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05:18.14 | [TK]D-Fender | Well looks like we aren't getting a proper answer to that "bug" question |
05:18.17 | [TK]D-Fender | I'm off to bed |
05:18.19 | [TK]D-Fender | later all |
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08:34.53 | hfp | Hey all, it seems my cell phone provider made some changes to their network and now I have no sound. My SIP client on my mobile phone says "Local NAT type detected: port restricted". I'm guessing the issue is because my Asterisk server is behind a NAT on my network and my cell phone is behind another NAT on my provider's network. Should I look into solving this on Asterisk's side or my SIP client's side? |
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09:34.17 | dan_j | Hi, how long does it take for a bug fix to be combined with a release? |
09:34.20 | dan_j | Specifically https://reviewboard.asterisk.org/r/3928/ |
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09:47.59 | wdoekes | dan_j: I don't know if there is a release schedule for minor releases. but it will usually go into the next release |
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09:49.34 | wdoekes | 29-May-2014, 1.8.28 -- 10-Jul-2014, 1.8.29 -- 19-Aug-2014, 1.8.30 |
09:49.40 | wdoekes | looks like 1-2 months per release |
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10:03.38 | dan_j | Thanks for that. |
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10:40.17 | ruben23 | hi guys |
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15:50.41 | *** topic/#asterisk is #asterisk The Open Source PBX and Telephony Platform (asterisk.org) -=- LTS: Asterisk 11.12.0 (2014/08/19), 1.8.30.0 (2014/08/19); Standard: Asterisk 12.5.0 (2014/08/19); DAHDI: DAHDI-linux 2.10.0 (2014/08/13), DAHDI-tools 2.10.0 (2014/08/13); libpri 1.4.15 (2014/06/16) -=- Visit the official Asterisk wiki: wiki.asterisk.org -=- Read the Code of Conduct bit.ly/1hH6P22 |
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17:01.41 | Penguin | What exactly does this mean: chan_sip.c:15055 check_auth: Correct auth, but based on stale nonce received from ... |
17:01.55 | Penguin | I'll describe the situation. |
17:02.51 | Penguin | There's a remote asterisk system which registers to my asterisk system. Mine is behing a NAT router. My router has failed over from the primary internet circuit to the backup circuit. |
17:03.28 | Penguin | The dynamic DNS updated to the new IP address, the remote asterisk refreshed DNS and sees the new address of my asterisk. |
17:04.06 | Penguin | Remote sends register packets, which correctly arrive at my asterisk, but my asterisk sends a 401 unauthorized back. |
17:04.32 | Penguin | sip debug on my side shows that NOTICE listed above. |
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18:07.04 | newtonr | Penguin, I've seen that once. I can't remember what the deal was. Google shows conversations about it here and there... http://lists.digium.com/pipermail/asterisk-users/2009-April/230388.html , http://forums.asterisk.org/viewtopic.php?p=161257 |
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18:22.33 | Penguin | newtonr: And now the primary circuit is up again, the dynamic DNS updated, the remote asterisk refreshed its DNS, and it still cannot register. |
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18:28.00 | rrittgarn | anybody use the dialplan application VoiceMailPlayMsg with Realtime? I'm thinking the application doesn't support reading VMs from a realtime DB. Just looking for confirmation that my theory is correct and if that would be considered a bug? |
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19:45.37 | Penguin | newtonr: I've restarted both asterisks and they still won't see eye to eye on that matter. |
19:46.33 | ectospasm | I'm not sure where to go. I need to get a configuration dump of our customer's Polycom SPIP 331/550/6000 phones, but we configured them via the web interface, and I don't know of an easy way to get that dump. I did manage to upgrade them to firmware 4.0.7. I understand if this is the wrong place to ask.... |
19:48.27 | newtonr | Penguin, I'm not much more help on that issue without really digging into it. You might post up some debug and traces on the users mailing list to see if someone can dig through it. |
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19:48.53 | newtonr | Penguin, or at least ask about the stale nonce on there. You might get some tips. |
19:49.24 | newtonr | waves at ectospasm |
19:50.25 | ectospasm | newtonr: o/ |
19:50.25 | newtonr | rrittgarn, sounds like less of a bug and more of a missing feature. When you say it doesn't support it... how does it fail to work ? Is an error or debug output ? |
19:51.22 | ectospasm | it also doesn't help that we don't have a Polycom boot server directly on that network |
19:52.38 | [TK]D-Fender | ectospasm: There is no "dump" mechanism |
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19:54.22 | slylock105 | hi guys |
19:55.35 | ectospasm | [TK]D-Fender: so if I don't configure it via the XML provisioning files, I have no alternative. |
19:58.54 | [TK]D-Fender | ectospasm: log into the phone, look what's int he web interface. Or just flush them and start from scratch |
20:01.06 | ectospasm | [TK]D-Fender: they're operational, so I don't want to do that. I'm having to provide a full configuration to Polycom (though our supplier), because they're intermittently misbehaving on blind transfers |
20:01.08 | rrittgarn | sorry for the slow response newtonr. It just doesn't play the message when i give it an ID. |
20:01.47 | ectospasm | This is a Polycom issue, not an Asterisk issue, so I was really hoping to be directed to the right forum. |
20:02.19 | newtonr | rrittgarn, what is the output in Asterisk logs or console? Does it say that it is playing? Or does it give a reason for not playing. Make sure you turn up verbose and have warning, notice,verbose,error on in your logger. |
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20:11.02 | rrittgarn | I will get you a PB in about 5 min. A clients legacy system we quoted to replace two years ago is crashing and now its an emergency -_- |
20:11.28 | rrittgarn | I can't even say my favorite quote because he's a client... "Poor planning on your part does not constitute an emergency on my part" |
20:15.32 | rrittgarn | Newtonr: http://pastebin.com/EX0L3twA |
20:16.26 | rrittgarn | tried id 1 (thinking message number) as well as messageid column of DB... just got different (yet faulty) results with the msg_id column... pb inc |
20:17.06 | rrittgarn | http://pastebin.com/ZXvPJAcr |
20:18.20 | rrittgarn | the msg_id looks like it worked, but couldn't get the audio for the correct msgnum (msgnum in question was indeed 0) |
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20:20.29 | mjordan | rrittgarn: that's not what the msg_id is, actually |
20:20.42 | mjordan | looks |
20:20.48 | mjordan | let me double check :-) |
20:21.16 | mjordan | rrittgarn: what is the msg_id in the message envelope file? |
20:21.23 | mjordan | it should be [message] |
20:29.25 | rrittgarn | its realtime... there is no file... |
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20:37.32 | mjordan | rrittgarn: I know that :-) But it will still try to match that up with a database table that contains that msg_id |
20:38.16 | mjordan | canonically, I'd say it would be the 'voicemail_messages' table |
20:38.25 | mjordan | which should contain a column of msg_id |
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20:47.18 | rrittgarn | 1398366134-000000f7 |
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20:49.52 | rrittgarn | thats how i called the application in the first place |
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